We are wholesale distributors of large, heavy, expensive, automatic generators that sometimes require special trailers. Found a pro who was familiar with our type of product, had the right ;equipment, educated us in the finer points of loading and unloading it, communicated really well, was flexible despite factory and recipient delays, and caused our end-user customer to say, "Excellent driver. It's a pleasure to do business with you." ; And the price was right, under what the majors were quoting even with our discount. Could not have been a better experience.