Reggie was awesome! Unlike the previous shipper I used (not through uship). Funny story actually. So, my brother and I both bought new bikes, he bought his a while before I did. He ordered his bike and it took 8 WEEKS to get here from Iowa and cost $800... I got mine from Pennsylvania in 4 days for $500. We will now be using A-team shipping because communication was amazing, the goods were in perfect shape, and he was early! Can't get better than that!