What can I say, your usual experience. The guy I bought the bike from told me the brakes where locked up. But didn't tell me the chain was also rusted/frozen. Thankfully John from Samples trucking was big enough to load and unload the bike the way it was. He called and kept me up to date every step of the way. And made the job I was a little worried about, a simple and easy job. Brought it right to my front door, and did it exactly when and how he said he would.