I was so discouraged! My seller wanted nothing to do with shipping the Porsche hardtop that I was willing to buy...he wanted no liability sending it all across the US. I had no idea what to do. Then I found SMARTquote. I got three quotes immediately. I needed a shipper who would not only ship, but package the item at the location (residence) of origin. I got updates from the shipper all along the way. In fact, my Seller even emailed me that he was impressed with the packing that was done and the staff of USHIP. Meanwhile, I was emailing Marty at USHIP who knew this was my first time using a shipper of this type. Talk about NO WORRIES! Marty took personal care to check in with me and let me know what was going on each step of the process. In fact, he made me wait until the hardtop was almost there before he would allow me to pay him. I think USHIP stands for Undivided attention, Service, Human interaction, Implementation and Performance...enough said! I know who I will be using and telling all my friends and family to use!