Gaius and his wife took the time to take and e-mail me very detailed pictures of my new motorcycle before they loaded it up. The pictures were better than the seller sent me! I was very impressed with how secure my bike was loaded and covered and protected. Gaius did have some issues with his truck, and the weather, but he stayed in contact throughout the entire transaction and was very quick to respond to my many questions. I would definately use him again for my shipping needs.