We purchased the forklift off ebay. We set up with the seller for uShip to pick up the forklift for us. When the driver arrived to the location the forklift was not there. He had to wait for several hours missing his other portion of his reload but the driver stayed and picked up the forklift. When the driver arrived to our end and we went to unload the lift it was out of propane. We had to run and fill the tank before we could unload. The driver again was delayed. The driver maintained a great attitude, was very helpful, and very pleased to work with us. Coming from a long haul driver myself I know what it is like to get into these situations and I was very satisfied with this the way this company and driver were to work with from start to finish. Everyone involved was completely dedicated to completing this shipment with the utmost professionalism.