I'm new to u-ship and had a very positive experience.I won and item (backhoe) on e-bay. the person I won it from said the backhoe was in one place and ended up in another location further away. The quote was based on the e-bay listing, through good commmunications with Mr. Franks he came throgh in splendid fashion. I would recommend his services to anyone who needs and item or items shipped. I spoke with Mr. Franks on the phone from start to finish and there wern't any surprises.truly a good and honest business person. thanks again Glenn Dunn powhatan,Va. call me any time for a reference.I would most definately use u-ship again, if the need arises.