We were shipping a custom built chopper from Pompano Beach, FL across country to Washington state. We got shipping bids back quickly with a variety of options and price quotes. Once we decided on a company, they were quick to contact us and get all the details of the shipment. When the local driver went to pick the bike up, he and the owner of the company that built the bike had a personality conflict, which caused a week delay. The girls in dispatch were fantastic on keeping us informed and working to keep the deal going. The owner refused to let the bike ship, the driver refused to take the bike and they both called us across country to resolve the issue. With several phone calls to dispatch, two attempts at picking the bike up, a few emails and a new driver, the bike was shipped. They attach the bikes to pallets for transport. It was very protected and secure. The driver that hauled the bike from Seattle to Spokane was great on calling us a couple days in advance to get us his cell number and tenative schedule. We had crazy weather in our area and the bike was still delivered on schedule. I would recommend Uship and Federal Motorcycle Transport to anyone who needs a bike sent long distance. I also hgihly recommend Jon with English Movers. He will go the extra mile and beyond for you.