Our very professional shipper took our boat half way up the east coast for us. Our trailer tire flew off in transit and crossed 6 lanes of interstate traffic, and Bob Robinson went across all 6 lanes and found the wheel, found a place for parts, and got the shipment back on the road in no time. Great communication, follow up, and service from our shipper. He even emailed us pictures of the boat at our front curb. Fantastic.