Scott went the extra mile to get our shipment to us. He took it upon himself to contact and work with a "difficult" seller, so we could get our vintage motorcycle delivered in a timely manner. He was very professional and punctual, gave great communication about the status of the shipment. The bike was shipped on an open trailer and Scott made sure it was secured perfectly. He delivered exactly when he said he would.We had a great experience and will use his services in the future for all our shipping needs with in Florida and surrounding states.