I received an excellent quote, the gentleman was flexible on pick up dates and I was flexible on drop off dates. When the motorcycle became available for pick up, he traveled to the location of the bike and grabbed it. He kept in continual contact during the entire transaction. I felt more comfortable in paying half of the cost up front and half at drop off. This has been a positive experience using this site to find the best prices for shipping such a large item. thanks and I will definitely come back.