I received two initial bids for this car and denied them both. One of them was from Ralph. Did he throw in the towel and quit when I decided to lower my projected price? Heck no!! He gave me a better bid and I took it. Contacting him was fast and easy and that's not all. I found he has been shipping cars for my friends as well. What a wonderful coincidence it was they were having cars delivered too. Because I am stationed in Galveston TX for the time being, he worked with me, allowing my friends to pay him at delivery. All my inconvenient lemons I gave to him, I should be ashamed. Did Ralph get upset? NO he didn't!!He took my pain in the butt lemons and made lemonade!! Perfect delivery. Perfect attitude. Ralph Emery, may your company ship happily and safely for years to come. Cheers.