America loves big corporations. We seem to be happy to trade personal care & attention--or even just an honest handshake from someone without a manager looking over their sholder--for the promise of unoriginal routine. (How many times do you have to scream "agent" or press "0" until you get through to Cutomer Service, which, of course, is closed.)
My recent, and first, experience with Uship, affirms my belief that somewhere, even if on the road, there are still those who take pride in their work.
I contracted Joe (91Joeb) to deliver a display case I'd wanted, but had no way of getting. Shipping companies gave ludicrous estimates with vague assurances that I would get the case in 4-6 months.
Joe travels with his son Brandon, an intelligent & soft-spoken young man with a wry sense of humor, and the two work together with a (seemingly) effortless efficiency.
I believe that there can be no feedback to compare to the fact that Joe is a father who leads by example. He has inspired his son Brandon to learn his craft (lest we forget that trucking ain't an easy buck, nor something you can pick up on the fly), a tradition that since, well, forever, means personal care and professional work. Furthermore, Joe homeschools Brandon during their trips.
I was fortunate enough to hear a few of their wonderful war stories: wild shipments, quirky customers, and even the banalities of paperwork & regulations when told by them were all captivating.
But I'll leave the details to the reader's imagination, since really they're still unfolding chapters of a father teaching his son, driving a truck, and passing on tradition.
Thanks J & B.