The company owner called me within 30 minutes of completing the bid, and made all the arrangements and gave me a schedule. He called me when my bike was picked up and confirmed the schedule. The driver called me when he was getting close, and called me again when he was 30 to 45 minutes out. The only hitch in this great transaction was that the truck was unable to make the turn into my drive. No problem. I pulled my pickup down to the gate and the driver loaded the bike for me. Honestly folks; does it get any better than this? His price was 10% lower than the lowest other bid, and 20% lower than the highest bid. I highly recommend this company and I am a new best fan of uShip. I will not hesitate to use either again. I plainly am not used to this type of excellent service.