So our shipping experience was a little bit unique. First we had weather, a 100 year flood that flooded every park in the area. The site that we had selected for our new, to us, camper was under water and the phone lines were out. I was trying to deal with this whole situation remote from Steam Boat, Colorado; while the trailer was purchased in Nashville, TN and to be delivered to Cambridge, NE. Erik took it all in stride, parked the camper at his yard for two days and then managed to make arrangements with the City to park the trailer in the City park and then set-up additional security. Way above and beyond the call of duty. If you are less than orginized and need a painless move; call Erik and sleep easy.