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A scheduling conflict arose that could not be resolved The shipper accepted the shipment at 12:07 pm, the window requiring me to reply was before aprox 8:07pm mst. I accepted almost 4 hours earlier than the deadline....at 4:42. This lead me to believe the trucker was not attempting to pick the unit up same day. I made no additional comment suggesting same day pick. the general listing showed business hours pickup of 4:42. I received no indication that the shipper was only interested if it was immediate pick- could've been asked PRIOR to accepting
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Thanks guys. Good job done in poor weather. We appreciate your help.
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Good job done and excellent communication. Shipper had no uship score, so we knew we were taking a risk, but the outcome was excellent. We wouldn't hesitate to use this company again. Thx for the help!
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Thanks Guys! This carrier is organized and able, and did a good job on what turned into a problem trip in Quebec. We will use them again.
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Good guys. Everything was well done. Thanks for the help Darryl.
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All good. Thanks Scott.
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Barry is a good guy to work with. Always answers the phone, has nice equipment, and is a problem solver. No hesitation in giving him another load.
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All good. Johns driver (or third party that he subbed the load to) didn't wash the item, which was a critical part of the job. John got it handled and made sure the unit was washed even though the driver was long gone. The driver probably left John in a lurch, but he still figured out how to make it right. Thanks for the help.
Response from holconfreight:
Mike was great to work with...awesome people...AAAA plus customer...had all paperwork in order..will do work for them again..Thank you..
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Real good experience. Turco's profile doesn't show heavy tractor service, but through a contact completed our job pulling semi trailers across Canada. Was done quickly and done well. Thanks Christian.
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