If uShip\u2019s latest consumer sentiment report around e-commerce shipping trends is any indication, the holidays sure do stress us out.<\/p>\n
Did you know that 20 percent of those getting holiday deliveries this year ALREADY feel behind? We haven\u2019t even hit Thanksgiving yet.<\/p>\n
With this survey of Americans, we set out to determine how people felt about online shopping and shipping during the holidays, hoping to capture their attitudes toward shipping fees, delivery times, and more.<\/p>\n
What we found was a pretty stressed out society when it comes to holiday gift giving.<\/p>\n
The situation goes something like this: You\u2019ve ordered that perfect gift online for your loved one. You just know they are going to love it. Each day, based on the Expected Delivery Date, you anticipate the gift\u2019s arrival. But as the days tick away, your gut feeling flips from excitement to anxiety as hope for an on-time delivery come into question. And then it happens, there\u2019s no arrival on the expected day, causing you to miss the gift-giving moment altogether.<\/p>\n
It\u2019s probably why the same amount — 39 percent of respondents — said they feel excited and anxious waiting for a delivery. And what led 48 percent of consumers to give their last year\u2019s delivery service grade of B.<\/p>\n
Not to be outdone, Millennials and Gen Z consumers aged 18 to 24 were tougher on their delivery companies; 20 percent awarded a grade of C or lower.<\/p>\n
And don\u2019t get consumers started when it comes to ordering large items online for the holidays. Over 1 in 4 in holiday shoppers said it\u2019s more stressful buying an oversized item than a parcel. Clearly, they are perfect candidates for uShip.<\/p>\n
Check out our full Holiday deliveries Shipping Stress Test report\u00a0<\/a><\/p>\n uShip commissioned YouGov PLC<\/a> \u2014 a third party, professional research and consulting organization \u2014 to poll the views of 1,084 adults who identified themselves as holiday shoppers (out of 1,207 total US adults aged 18+). Fieldwork was undertaken between October 24 \u2013 25, 2018. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18+).<\/p>\n <\/p>\n Get a demo of our In-Home Delivery solution.<\/p>\n MktoForms2.loadForm(“\/\/app-sj21.marketo.com”, “544-ZAR-489”, 1193);<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" If uShip\u2019s latest consumer sentiment report around e-commerce shipping trends is any indication, the holidays sure do stress us out. Did you know that 20 percent of those getting holiday deliveries this year ALREADY feel behind? We haven\u2019t even hit Thanksgiving yet. With this survey of Americans, we set out to determine how people felt… Read More<\/a><\/p>\n","protected":false},"author":19,"featured_media":8673,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[294],"tags":[],"class_list":["post-8674","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-trends"],"acf":{"blog_post_content":null},"_links":{"self":[{"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/posts\/8674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/comments?post=8674"}],"version-history":[{"count":0,"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/posts\/8674\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/media\/8673"}],"wp:attachment":[{"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/media?parent=8674"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/categories?post=8674"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ushipblogsubd.wpengine.com\/wp-json\/wp\/v2\/tags?post=8674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Research Methodology<\/h2>\n
Selling Furniture Online?<\/h3>\n