J&cKs

CourierKev (149) Birmingham | 12/23/2011 at 4:53 AM CST
Leicester | 12/22/2011 at 4:15 PM CST
London. | 12/22/2011 at 7:56 AM CST

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Company Snapshot*

Company:

J&cKs

Entity type: Carrier

Business Type: Independent (with pickup truck/van)

CDL#: Upon Request

Operating authority and licenses. None.

Insurance: £10,000 Goods in Transit and £1m public liability.

View Terms & Conditions

Number of Trucks: 1

Number of Drivers: 2

Locations Served: UK Regional, UK: Nationwide

Categories Served: Food & Agriculture, Full Load (FTL Freight), Plant & Heavy Equipment, Household Goods, Household Moves, Part Load, Motorcycles, Special Care

Trailer Type: Dry Van, Van Double, Other

PLEASE READ!!! Hi, We are a family owned business, I have a jumbo van to put to good use. I'm reliable ad my prices are very competitive. I'm not greedy, I'm just trying to make a living. I want to offer something different, value for money. I'll often ask, what do you want to pay. I've a long history of customer service and retail management amongst other areas of employment. I'm polite and offer a professional, polite approach. *Our prices only include 1 driver and therefore will require help unloading and loading large/heavy items, unless previously agreed*. *Please note. We will deliver within the dates listed on our quote*. If we give an especially low quote it is because the delivery time will definitely be within the time quoted as it will be part of an area drop and will likely have to be in storage for a few days or a week or perhaps longer. *We try out best to deliver within 7 days*. Thanks very much for your time. Kev.

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Member Information

Member Since:	08/29/11
Feedback Score:	149
Positive Feedback:	99%
Star Rating:	5.0/5 based on 158 reviews
Excessive Cancellations:
uShip Sales Rank: #1443 of 449,823 overall #3 in Other Prepared Foodstuffs, and Fats and Oils #35 in Wood Products #72 in Arcade Equipment See all rankings

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	155	10	31	72
Neutral:	2	0	1	0
Negative:	1	0	0	0
Total Matches:	297	16	63	134
Cancellations:	28	2	9	18

Detailed Feedback

	Average Rating (last yr)
Communication	4.9/5
Care of Goods	4.8/5
Punctuality	4.8/5
Services as Described	5.0/5

Feedback Received (158)

Feedback Left (89)

Cancellations (28)

Rating:	Positive
Company:	J&cKs
Left by:	Tim P.
On:	5/20/2013
For:	4 Items for transport

Communication:
Care of Goods:
Punctuality:
Services as Described:

Communication was exceptional. Great service.

Rating:	Positive
Company:	J&cKs
Left by:	Uship S.
On:	5/20/2013
For:	dining room table

Read Story

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great.

Rating:	Positive
Company:	J&cKs
Left by:	Abigail M.
On:	5/13/2013
For:	Coffee Table x2

No Detailed Feedback Available

Kev is superb. Would highly recommend him. Efficient, timely, good communicator, responsible.

Rating:	Positive
Company:	J&cKs
Left by:	Dominic S.
On:	5/9/2013
For:	1994 Honda CBR 400RR NC23

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great service run by kev. Took great care of my delivery (motorbike) also kept in touch throught the delivery letting me know when and what time the delivery would be. Would definitely trust him for my next delivery.

Rating:	Positive
Company:	J&cKs
Left by:	Leonard K.
On:	5/9/2013
For:	Chaise Longue

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great Service!

Rating:	Positive
Company:	J&cKs
Left by:	Stuart M.
On:	5/2/2013
For:	Pine Farmhouse Kitchen Wels...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Kev is an excellent courier. He traveled all the way from Nottingham to Pulborough at arrived at the time he said. He is honest and very helpful it is a shame all couriers arn't like Kev.......keep up the good work.

Rating:	Positive
Company:	J&cKs
Left by:	Beth N.
On:	4/29/2013
For:	58 Ecoscape UK composite de...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Couldn't be happier, would recommend to anyone! Very careful with goods and on time with delivery as discussed.

Rating:	Positive
Company:	J&cKs
Left by:	Cara J.
On:	4/29/2013
For:	Vintage BAr

Communication:
Care of Goods:
Punctuality:
Services as Described:

Kev was lovely, he couldn't be more helpful and professional. The delivery was punctual and it all ran smoothly thanks to Kev. Will be using Kev for deliveries in the future.

Rating:	Positive
Company:	J&cKs
Left by:	Leanne H.
On:	4/27/2013
For:	American fridge freezer

Communication:
Care of Goods:
Punctuality:
Services as Described:

Rating:	Positive
Company:	J&cKs
Left by:	Iain B.
On:	4/27/2013
For:	shabby chic table and 6 chairs

Communication:
Care of Goods:
Punctuality:
Services as Described:

Very impressive service from start to finish, first class communication throughout the delivery process. Kevin is polite and helpful and easy to deal with, stress free delivery therefore highly recommended.

Rating:	Cancellation
Left for:	Brett B.
On:	5/23/2013
For:	5 Items for transport

I am no longer able to accommodate this shipment

Rating:	Positive
Left for:	Abigail M.
On:	5/13/2013
For:	Coffee Table x2

Too kind, just doing my job. Thanks. =]

Rating:	Cancellation
Left for:	Brendan W.
On:	5/5/2013
For:	Shabby chic Louis style war...

A scheduling conflict arose that could not be resolved

Rating:	Positive
Left for:	Beth N.
On:	4/29/2013
For:	58 Ecoscape UK composite de...

Too kind Garry. Much appreciated though.

Rating:	Cancellation
Left for:	Uship S.
On:	4/23/2013
For:	chimmey hood

A scheduling conflict arose that could not be resolved Delays due to traffic in London, made it impossible to deliver within the timeframe. Customer informed and it was agreed they would try and deliver another way. I apologised and things appeared amicable.

Rating:	Positive
Left for:	James I.
On:	4/5/2013
For:	large Habitat sofa

Thanks.

Rating:	Positive
Left for:	Maria C.
On:	4/5/2013
For:	Large sideboard

Thank you.

Rating:	Positive
Left for:	Marie L.
On:	4/5/2013
For:	sideboard dresser

Cheers.

Rating:	Positive
Left for:	Eileen R.
On:	4/5/2013
For:	Piano and stool

Thank you.

Rating:	Cancellation
Left for:	Emily S.
On:	3/25/2013
For:	1 large box (dental operato...

The customer no longer needed the item(s) shipped Someone else did the job. Please refund the customers deposit. Thanks.

Rating:	Cancellation
Company:	J&cKs
Left by:	Brett B.
On:	5/23/2013
For:	5 Items for transport

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment service provider could not fit in all of the shipment

Rating:	Cancellation
Company:	J&cKs
Left by:	Brendan W.
On:	5/5/2013
For:	Shabby chic Louis style war...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved The seller initially could not give access on the agreed date and subsequently the courier did not have availability for a revised date. Excellent service from courier - just a timing issue which wasn't foreseen, mainly due to seller's unavailability at agreed time.

Rating:	Cancellation
Company:	J&cKs
Left by:	Uship S.
On:	4/23/2013
For:	chimmey hood

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved
Response from CourierKev:
We try our best. London traffic was the cause of the delay. Really sorry.

Rating:	Cancellation
Company:	J&cKs
Left by:	Emily S.
On:	3/25/2013
For:	1 large box (dental operato...

No Detailed Feedback Available

I no longer needed the item(s) shipped
Response from CourierKev:
Like it says on the tin.. =]

Rating:	Cancellation
Company:	J&cKs
Left by:	Issoof I.
On:	3/5/2013
For:	Antique Marble Top Coffee T...

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider The courrier was supposed to communicate with me and the seller, collect and deliver. The address is clear on where to pick up and deliver. he still said he has not got the address. this person do not know how to use computer. so i do not want to waste my time. i have a table to be collected. the courrier refusing to speak to me on the phone. i think this person got greedy and bid for the job and now realised he cannot do it.
Response from CourierKev:
we try our best but things happen, I didn't refuse to speak to you. Can't say why you were unable to contact me. We do our best but sometimes things don't go the way we would like and you have our sincerest apologies for not being able to complete this move. Thanks. Kev.

Rating:	Cancellation
Company:	J&cKs
Left by:	Stephen R.
On:	3/4/2013
For:	Air Hockey Game

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment The service provider is unable to deliver this item because he works by himself and needs assistance both ends to load and unload. He made no mention of this in his bid. I am disabled so cannot help and the person receiving the item is not strong enough to assist. Two weeks have been wasted. I am not happy.
Response from CourierKev:
Unfortunately I was unable to complete this shipment for exactly the reason described. I do usually ask the question, is there help to load and unload. Sorry we couldn't complete the job. Kev.

Rating:	Cancellation
Company:	J&cKs
Left by:	Eldreda B.
On:	2/5/2013
For:	King Size Millbrook Divan B...

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment the courier has informed me that he can't do it now
Response from CourierKev:
Sorry we couldn't complete the shipment. We do our best but sometimes things don't go to plan. Kev.

Rating:	Cancellation
Company:	J&cKs
Left by:	C K.
On:	12/31/2012
For:	Ebay Return to seller Item

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider Dear sir, I am writing second time (I did the same thing I think some other page but not sure was that the right place.)for cancellation of the shipment booked as having the difficulties to understand how your site is works. Because I was expecting being asked for my confirmation before booked by any courier on your site. Because without agreeing the collection time , detail of the requested condition accepted or not, tracking number will be provided or not, or how and who is able to help
Response from CourierKev:
The profile does say, one driver. Please accept our apologies. Kev.

Rating:	Cancellation
Company:	J&cKs
Left by:	Peter T.
On:	12/21/2012
For:	1 5ft cupboard with sliding...

No Detailed Feedback Available

The shipment listing was misrepresented and the service provider cancelled
Response from CourierKev:
It is important to get the details right when listing an item to be moved. Technology is great when it works properly. Please accept our apologies. Kev.

Rating:	Cancellation
Company:	J&cKs
Left by:	G j J.
On:	11/23/2012
For:	Total 2 Items for transport...

No Detailed Feedback Available

I no longer needed the item(s) shipped
Response from CourierKev:
Thanks anyway. Kev.

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