Tom
User Information
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Started on uShip:
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10/05/2010
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Total Matches:
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Shipments Posted:
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1
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Net Match Rate:
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100%
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Feedback Score:
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1
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Percent Positive:
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100%
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Total Positive:
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1
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Total Negative:
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0
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Excessive Cancellations:
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Customer History
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Positive:
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1
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0
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0
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0
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Neutral:
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0
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0
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0
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0
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Negative:
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0
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0
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0
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0
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Total Matches:
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1
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0
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0
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0
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Cancellations:
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0
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0
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0
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0
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Shipments Posted:
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1
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0
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0
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0
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Net Match Rate:
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100%
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n/a
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n/a
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n/a
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HI THANKS FOR THE FEEDBACK,DUE TO 2 OF THE VEHICLES HAVING PROBLEMS THIS IS THE FIRST PROBLEM WE HAVE ENCOUNTERED SINCE BEING A MEMBER OF USHIP,BUT ALSO IM PLEASED THAT YOU WERE HAPPY WITH OUR RESPONSE AND THE CARE OF YOUR BIKE,THANKS REGARDS PETER
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Bike received at long last due to a number of delays caused by transport van breakdowns. When all this is said, there was never a problem getting in touch with "Transitvans" and the communications were OK all the way. When they delivered the bike, it proved to be very well secured and taken care of during the transport.
Will I use them again? Probably yes, but will have a more strict delivery schedule next time.
Response from HDBuell:
HI THANKS FOR THE FEEDBACK AND BEING UNDERSTANDING ABOUT THE VAN PROBLEMS,CAM BELT WENT,HENCE A VAN DOWN THEN THE OTHER VAN TO SCOTLAND INJECTOR PUMP PROBLEM,WHICH LEFT US WITH ONE VAN,FORTUNALTLEY WE HAVE 3,THIS IS THE FIRST PROBLEM SINCE BEING A MEMBER OF USHIP,OUR CUSTOMER SATISFACTION IS ALWAYS AT THE TOP OF OUR LIST,BREAKDOWNS ARE INEVATBLE WHEN YOU DO 1000s MILES EVERY WEEK,HOWEVER YOUR BIKE ARRIVED A FEW DAYS LATE,NOW BOUGHT A MERCEDES LWB SPRINTER,HAPPY TO ASSIST YOU AGAIN REGARDS PETER
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This user does not have any active shipments.
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Category |
Collection |
Delivery |
Miles |
Date |
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Gloucester, JR
n/a - n/a
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Aberdeen, I1
n/a - n/a
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477 |
20/5 |
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