Feedback is one of the most important features of the uShip marketplace. Consistently leaving feedback is essential to the uShip marketplace, and lets both Shippers and Service Providers make decisions when placing or accepting bids.
How does feedback work?
For each uShip transaction, the shipper and service provider are allowed to rate each other by leaving feedback for one another.
- Feedback consists of leaving one rating (positive, negative or neutral), along with a short comment about your experience.
- Feedback scores are calculated when another member gives you a +1, 0, -1 score.
Each member's overall feedback score is the difference between the number of members who left a positive rating and the number of members who left a negative rating.
Get more feedback
The best way to get more feedback is simply to ask for it. Once you have completed a transaction, don't forget to request feedback from your customer...most will be happy to leave you feedback.
The number one thing mentioned in positive feedback is good and frequent communication, so be sure and communicate before, during and after the transaction, and you will have a better chance of receiving positive feedback.
Further reading on feedback
Ready to get your first feedback rating? Get started winning jobs by searching Find Shipments.