As you begin to bid and win shipments, you may have a few questions about how payment works on uShip. To get oriented to payment and uShip fees, please read below.
What are uShip fees?
uShip fees are outlined in full in Section 4 and 5 of uShip's User Agreement. TSP deposits are based on a tiered match fee structure; see our Learn More section on Match Fee Structure for current fee information.
How are uShip fees collected?
To simplify billing, uShip collects a Deposit from Shippers when they accept bids on uShip. This Deposit will be credited to Service Providers' uShip accounts and will offset Service Providers' match fees due to uShip. uShip encourages all Service Providers to use the "Calculate Bid" bidding tool to enter the exact amount that they want to receive directly from their customers, net of uShip's fees.
How do I collect my remaining fee from the customer?
Once a customer has accepted your bid and paid the deposit to uShip, they will owe you the remaining balance (match price - deposit = amount owed). It is your responsibility to work out the remaining payment terms with your customer directly.
Why do I have to place a credit card on file?
Before your first uShip question or transaction, we must verify your identity with a credit card. When a formal bid is accepted, uShip will collect a deposit from the customer in the amount of your uShip fee and credit that amount to your account, which will offset your match fee. This card may also be used to collect any fees not covered by the pre-paid deposit. See the uShip User Agreement for details.
Tip: Your credit card will not be charged when you place your card on file. If one of your bids is accepted, the shipper will pay a deposit which covers your uShip fees.
Get started winning jobs by searching Find Shipments. Thanks for using uShip and happy bidding!