Hawaii to Dallas-(6) Pallets

Question: Hello, this is William Donohoe from The Shipping Shack, Inc. Honolulu. We can assist you with your shipment from Kapolei here on The Island here on Oahu. You should be aware that you have trucking preparation charges, trucking charges from Kapolei to The Port of Honolulu, ocean charges based on cubic feet and then trucking charges based on the total weight you have listed @ 2600 lbs from the west coast to your location in Dallas, TX. There is no way that you can have this done for $300. That just covers the trucking charges alone from Kapolei to The Port of Honolulu here on The Island of Oahu. You should also be aware that they do not have a scale where your shipment is located @ there in Kapolei. They are only estimating the weight. I am sure that the total weight is higher than 2600 lbs. We have done shipments like yours many times from there in Kapolei (cont'd) (1/28/2009)

Question: Hello, this is William Donohoe from The Shipping Shack, Inc. We have just resubmitted our quote along with the pertinent information about your shipment. I am trying to help you here with your shipment. Not only are you looking at trucking charges there on the mainland but also preparing your shipment in Kapolei, trucking it to The Port of Honolulu and then ocean freight it to the west coast. This is what needs to be done. There is no way getting around it if you want your shipment shipped. In regard to preparing your shipment, they at the point of origin in Kapolei do not do this. I know this for a fact for we have shipped over 200,000 pounds of material out of there in the last 3 years (cont'd) (1/28/2009)

Question: Hello, this is William Donohoe from The Shipping Shack, Inc. I know that you have declined our quotes twice. I am just giving you a heads up. No driver will prepare your shipment for shipping. The GL personnel will not do it either for it is against their company policy. Many times customers have sent trucking companies to this location and they refused to pick up the shipments do to they were not prepared. Here in Hawaii things are done different then on the mainland. It’s not us; it’s the life style here. I am from the mainland. I transferred with Fed Ex in 2001. It took me a while to adjust to the life/work style here. It’s just a fact of life here. Still I would not live any place else. We go there all the time to pack, crate, and condense pallets & to ship. In fact, we are going there today to ship out a truck, trailer, forklift and pallets of army surplus (cont’d) (1/29/2009)

Question: (cont’d) Also, the pallets they have your fright on have are weathered damaged form the ocean air for they leave their pallets outside all the time. The salt makes them deteritate. for it is located right next to the ocean. You can see that in the pictures you have posted. They will not make it to Dallas on these pallets. This is another reason the pick up drivers will refuse your to pick up your shipment. We go and take our own pallets out there and forklift our customers’ freight on to good pallets to make sure they make it their destination. We then condense the shipments down, shrink wrap and band the freight to the pallets. Again, I am not trying to be derogative here. I am being honest and straight forward with you to let you know how it works here. Contact us here on U-Ship if you have any questions. Ocean is the cheapest for your shipment. If it was air then we would post a quote for air. Again you have an estimated 335 cubic feet (cont'd) (1/29/2009)