I notice your transport vehicle is a van. Does it have a ramp or a lift?
Do you have a dolly (or some kind of flat platform on rollers) that can be used to "help" the piano to the van at my house and into my aunts house in Plano? The piano has the original casters so they are close to 80 years old and don't roll smoothly.
I will need to be sure my aunt can have at least 2 strong men ready to help, so we will need advance notice on your arrival time there.
Lastly, does she need CASH in hand to give you, or money order, cashiers check?