| 10/9/2006 | Service Provider | Positive
| nuts4antiques2 (1) |
Service Provider was professional, Courteous. Communication was great, and friendly. I highly recommend this provider! He made every effort to accomodate our shipment and our time restraints! Thanks for all your help Don!! Rhonda and Donald
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Response from toolman:
Thanks guys! Your help & assistance was greatly appreciated. Hope I can work w/ you again sometime :)!
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| 10/8/2006 | Service Provider | Positive
| pef70 (7) |
Great communication. Picked up and delivered in a timely manner for a great price. Would definitely use again. Thanks!
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| 10/6/2006 | Service Provider | Positive
| kellyleachnyc (1) |
My experience was very positive. Don was considerate and professional. His communication throughout the process was terrific and reassuring. I would enthusiastically recommend him and will most certainly use him again should the need arise.
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Response from toolman:
Thanks Kelly. Both you & your sister were easy to work with, & I'd be glad to provide service to either of you again in the future!
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| 10/6/2006 | Service Provider | Positive
| wcnngt (1) |
Very good communication. Would do business again
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| 10/3/2006 | Service Provider | Positive
| eba205 (1) |
Excellent service provided. Could not have asked for a better price or experience!
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Response from toolman:
Thanks for your kind remarks! Glad to be of service anytime again!
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| 9/1/2006 | Service Provider | Positive
| csb5 (0) |
Don did a great job. It took a while for my piano to make it from NY to TX but I was aware of that from the beginning. Don picked it up in NY and stored it until he had a load to TX. He kept me informed all through the process and was flexible in arranging everything. He was a pleasure to deal with and I would use him again if I need anything moved. Highly recommended!
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| 8/25/2006 | Service Provider | Positive
| tracynorris (0) |
Don was great. The service he provided was just exceptional. He took care of business, communicated frequently, and had a wonderful personality. I would definitely recommend him to anyone and if I ever need anything shipped long distance again, I will utilize his services again.
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Response from toolman:
Thanks Tracy, Happy to work w/ you. Look forward to seeing you again in the future! It's always a pleasure to work w/ nice folks who appreciate our services!
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| 8/21/2006 | Service Provider | Positive
| denverbound (1) |
I am very happy with my shipment-all arrived in good condition and Don is very professional and always stays in contact--despite slight delay due to unforseen circumstances, Don arrived with a smiling face--I very much enjoyed my experience working with Don,, and would definitely recommend!! A++++!
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| 8/14/2006 | Service Provider | Negative
| sjf3440 (-1) |
Almost two months went by before our elliptical was delivered to us. Don told us he would deliver it one week after picking it up. After a thousand excuses and the help of customer service at UShip, our elliptical was finally delivered today missing a major piece. Initially Don appears to be a nice man, but he has more excuses than we have ever heard from anyone. He will tell you we were unreasonable. Wouldn't you be upset if 49 days passed before receiving your item? Don cut my price in half, b
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Response from toolman:
Excuses? I do not think so.I E-mailed the man our address of repairs-Phone #'s & even had receipts showing our extensive & expensive work we had done. Two other customers had to have thier WHOLE HOUSE moved in TWO trips instead of one. At our expense, & our time.This has never before happened to us. In spite of the circumstances, I suppose that an exercise machine might have been someone elses priority over the clothes-appliances & other very necessary items to live day to day, but these folk ap
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| 8/13/2006 | Service Provider | Negative
| altonroad (0) |
A lovely Don Hill picked up my $900.00 parrot cage June 12, 2006 in Miami Beach.
Destination California...delivery estimate 3 weeks. August 13th. NO COMMUNICATION. NO BIRD CAGE HAS ARRIVED IN CALIFORNIA!!!!!!MULTIPLE E-mails have not been answered by Don or U-SHIP Support team or Fraud Division. SHAME ON YOU!!!!!!!!!
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Response from toolman:
I have communicated to you our problem w/ another shipper who is delivereing the cage to you. As explained, the driver suffered major breakdowns & was detained for several weeks as he tried to get one of two trucks he runs, repaired. He has contacted you, & I am monitoring this del. for you closely. Had I promised del.to you Personally, I would have had it done by now. I hope you will reconsider your feedback on this, as I entrusted the del. to another, who has been slow to get back on track. It
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