toolman (206)

Company Snapshot *

Company: Don Hill transportation solutions.

Insurance: Released Value – $0.60/lb. for no charge
Full Value Protection – additional charge

Categories Served: Household Goods, Household Moves, Boats, Special Care, Heavy Equipment

Other Authority: "Book-it-now" priveledges by virtue of high marks

Locations Served: US Regional, US Local

Very happily married. We operate a Volvo Moving truck w/liftgate for ease of loading/unloading. My asst. & I are very experienced, as this is our third straight Yr.moving things for folks here on Uship. We try to maintain good communications w/ folks along the way, & are always prepared to protect & move our customer's belongings the right way, & safely. We offer a good value for the $ for our services. We also tow behind, a 20' enclosed car hauler trailer w/ loading ramp for addtl items or vehicles/MC's etc.

Member Information

Member Since:9/9/2004
Feedback Score:206
Positive Feedback:96%

History	Total	12 mo.
Positive	220	1
Neutral	4	0
Negative	9	0
Matches	332	0
Cancellations	16	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (237)

Feedback Left (219)

Rating:

Positive

Left by: EXLABMAN (2)

On: 5/22/2009

For: LOWREY ORGAN

Communication:
Care Of Goods:
Punctuality:
Services As Described:

good job

Rating:

Positive

Left by: dovetailwood (0)

On: 5/24/2008

For: weldon

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Excellent timely, careful service. Items were well packed and secured and arrived at destination without a scratch. Great to work with. Will definitely use again.

Rating:

Negative

Left by: ggparham (0)

On: 4/15/2008

For: PIANO

Communication:
Care Of Goods:
Punctuality:
Services As Described:

It's been awhile since I had this shipped; but I would not recommend this shipper. He shipped a piano and some other items. Changed the date of pickup 3 times due to vehicle problems. Piano arrived damaged and one piece of furniture lost. I called him and he never responded. Don't know what happened to the table that was lost - didn't offer a refund or nothing! NOT RECOMMENDED!!
Response from toolman:
Thats funny-No damage was reported at del-No mention of same on signed del. form. happy to file claim for table if i KNEW it was lost in the ist place. This is well over a year ago. Why has it taken so long to hear back on this then?

Rating:

Positive

Left by: azeagle (1)

On: 3/18/2008

For: Kawasaki : KDX

No Detailed Feedback Available

Shipper was great! Kept me well informed on the progress of the shipment.

Rating:

Positive

Left by: jay1tha3 (6)

On: 2/17/2008

For: Antique Art Deco Waterfall Van

No Detailed Feedback Available

thank you again

Rating:

Positive

Left by: jay1tha3 (6)

On: 2/17/2008

For: Antique Waterfall Depression E

No Detailed Feedback Available

good people good communication have use a few time always on time

Rating:

Positive

Left by: jay1tha3 (6)

On: 2/17/2008

For: Late 1920's Bedroom set, Bed,

No Detailed Feedback Available

thank you will use again

Rating:

Positive

Left by: Mantam8b (3)

On: 11/2/2007

For: upright piano nickelodeon

No Detailed Feedback Available

recieved in one piece,good communication

Rating:

Negative

Left by: skemp (0)

On: 7/7/2007

For: desk hutch

No Detailed Feedback Available

It has been over seven months since I paid Toolman and the shipment STILL HAS NOT BEEN COMPLETED! I have had nothing but excuses such as the weather, back problems, truck mechanical problems, etc. etc. I don't know what has happened since Don Hill has mostly positive feedback, but I am at the point of contacting an attorney and also the police to report my item stolen. I would say that if you contract with Toolman, don't pay the entire balance up front. UShip should ban him from their site!
Response from toolman:
Weather Archives will show that Oklahoma has been wrought w/ severe weather over the past 6 mos.Each time we headed that way, conditions were treacherous. Most recently, we called TWO days ahead of arrival, & no response. 1 WEEK after we completeted our 1200 mile trip, Daughter called to say she was out of town. We will continue to try to get this delivered. When Ice storms-torrential rain & tornadoes abound, we will always cancel any trip to that area, in order to be safe & arrive w/ the items.

Rating:

Negative

Left by: dotterlotter (0)

On: 7/5/2007

For: Pine Armoire

No Detailed Feedback Available

On January 10, a family heirloom was picked up by "the toolman". I had agreed to be flexible on the delivery - March or so, but after many excuses and phone calls made by me (he never called me unless it was returning my call), I gave him an ultimatum. He gave me another tentative date and time (6/30/07) and I told him I'd be out of town, but I'd have someone there. He had my address, but decided to drop it at his daughter's house (2 1/2 hours away from my home) instead of bringing it to me.
Response from toolman:
Called you TWO days prior to arrival & 1 week before as well. Called & left several messages, but you left your only # ( your cell phone..) at home! after we were already out of Utah, you called to tell me you were rafting. And NO-you did'nt tell me you would be out of town. And NO-I do not drive several hrs in the "hope" that someone will be there-SORRY. You said your house would not be ready for 6 months, & there was absolutely no hurry to get it there. Consider it fortunate I left it at all!

Rating: Positive Left for: jfletc10 (1) On: 9/8/2008 For: MASON & HAMLIN LISZT 2 M REED	Great Ushipper. Paid as promised & was there to assist w/ the transfer to thier vehicle.
Rating: Cancellation Left for: gman1207 (0) On: 5/7/2007 For: washer and dryer
Rating: Positive Left for: kaltenbrun (1) On: 4/24/2007 For: Antique Upright Cornish Co. Pi	Great help on the PU & del. end of this Piano. Paid as promised, & was friendly & patient w/ us. Two thumbs up for this new u-shipper!!! "Toolman" :)
Rating: Cancellation Left for: nst755 (0) On: 4/14/2007 For: dresser	Customer no longer needs their item(s) shipped
Rating: Positive Left for: mikebdallas (1) On: 4/2/2007 For: 144 Cubic Feet	Mike was great! Two thumbs up for this new Ushipper!! Easy to work w/ & paid as promised. "Toolman" :)
Rating: Cancellation Left for: Leonbergers (0) On: 3/19/2007 For: Upright piano	I did not show up at agreed upon date and time
Rating: Positive Left for: peachesxox3162 (2) On: 3/8/2007 For: antique china/buffet cabinet	Lynn was terrific to work with. Patient, & paid as promised at delivery. Two thumbs up for this new ushipper. I hope we may work w/ her again! "Toolman"
Rating: Cancellation Left for: mrb8792 (0) On: 2/28/2007 For: snap on toolbox 71in tall, 55i	Customer no longer needs their item(s) shipped
Rating: Positive Left for: tames1127 (1) On: 2/4/2007 For: 50" Television	Shipper was great to work with. He met us at the door, & even assisted w/ the move. Paid in cash at del, as promised. 2 Thumbs up for this new ushipper folks! "Toolman"
Rating: Positive Left for: mrg35up (4) On: 1/21/2007 For: 1973 Honda CB 100	Great working w/ this experienced Ushipper! He's a man of his word, & easy to deal with. We were unable to arrive when we agreed due to a breakdown. He was understanding, & happy that we followed through shortly afterwards. Easily recommended to you providers for future shipments! Two thumbs up!! "Toolman" :)

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