Gardner Outdoors

tgardner907 (2323+ Positive FeedbackuShip Tracking: Status Updates with Location
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Not in Violation
Company Snapshot*
Company: 

Gardner Outdoors

Entity type: Carrier
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate
CDL#: Upon Request
Insurance: 100,000 Cargo Insurance
Tracking Options: uShip Status Updates with Location, Google Maps, cell and email 24hrs a day
Trailer Type: Other
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide
Categories Served: Boats, Motorcycles, Vehicles
Hello, we are a small delivery company based out of Minnesota. We have two tow vehicles and are fully insured. We have ship several boats (for many boat dealers), motorcycles and ATV and trailers across the united states. We look forward to serving you with your transportation needs. Normally we can normally deliver your item in 4 to 5 days based on the weather conditions nationwide.

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Member Information
Member Since: 01/22/12
Feedback Score: 23
Positive Feedback: 96%
Star Rating:
4.8/5
based on 25 reviews
Excessive Cancellations: 7
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 15
  Neutral: 0 0 0
  Negative: 0 0 1
  Total Matches:
47
0 2 31
  Cancellations:
15
0 2 11
Detailed Feedback
Average Rating (last yr)
Communication
4.6/5
Care of Goods
5.0/5
Punctuality
4.8/5
Services as Described
4.9/5
Feedback Received (25)
Feedback Left (45)
Cancellations (15)
Items: 1 - 10 of 25 Page: 1 2 3 Next > >>
Rating: Positive
Company: Gardner Outdoors
Left by: Rick C.
On: 11/7/2012
For: 2004 polaris msx150 watercr...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Tony is a very good guy, dependable, took pictures at pick up, aired up the tires, checked bearings on trailer, since seller couldn't even put air in the tires, knowing Tony was coming to pick it up. Delivered in same condition, no damage. Very nice guy, will use again. Thanks again
Response from tgardner907:
Thanks Rick nice to help you out.
Rating: Positive
Company: Gardner Outdoors
Left by: Aaron B.
On: 10/18/2012
For: Small fiberglass boat with ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very fast delivery! Great communication! Would highly recommend! Will used again!
Response from tgardner907:
Nice to help you out
Rating: Positive
Company: Gardner Outdoors
Left by: Dustin W.
On: 10/18/2012
For: 2003 Polaris Sportsman 6x6
Communication:
Care of Goods:
Punctuality:
Services as Described:
good shipping
Rating: Positive
Company: Gardner Outdoors
Left by: Chris D.
On: 10/16/2012
For: two quads on trailer
Communication:
Care of Goods:
Punctuality:
Services as Described:
Tony was very consistent on his word. Delivered when agreed upon. I changed the schedule a couple times and Tony was very accomadating. Will be using his crew again for my future shipments.
Rating: Positive
Company: Gardner Outdoors
Left by: Giorgio R.
On: 10/14/2012
For: Tracker Pro Guide V16
Communication:
Care of Goods:
Punctuality:
Services as Described:
Only good things to say....I am very meticulous and I like to be kept tightly updated. Tony did it and the delivery was impeccably on time. Thanks
Rating: Positive
Company: Gardner Outdoors
Left by: Jeff R.
On: 10/5/2012
For: century resorter
No Detailed Feedback Available Tony was great! This guy understands customer service we pick up boat exactly when he promised, took pictures of everything questionable(thank goodness I was aware of)and delivered it in record time. Thanks again!
Response from tgardner907:
Thank you. Hope everything works out with the boat, nice to see it all finished
Rating: Positive
Company: Gardner Outdoors
Left by: Ed S.
On: 9/27/2012
For: KAWASAKI MULE 3010 4X4
Communication:
Care of Goods:
Punctuality:
Services as Described:
Tony was easy to work with. His price was reasonable and delivery time was excellent.
Rating: Negative
Company: Gardner Outdoors
Left by: Bigtom910 (151151+ Positive Feedback) Bronze Power Carrier
On: 9/24/2012
For: BOB TIMBERLAKE LOVESEAT
No Detailed Feedback Available I REALLY TRY TO LEAVE GOOD FEEDBACK , BUT THIS WAS A DISASTER. FIRST OFF HE ASKED IF I HAD IT ALL WRAPPED UP, WHICH WAS NOT SUPPOSE TO BE DONE. NOT ONLY WAS SHIPMENT NOT PICKED UP IN 5 DAYS, BUT EACH DAY THAT HE WAS GOING TO PICK UP HE NEVER SHOWED UP. WAS SUPPOSE TO COME THE WEEKEND, THEN HE SHOWED UP AT 9PM THE FOLLOWING TUESDAY AND COULDNT FIT IT INSIDE HIS SUV, LAST NIGHT HE CAME IT WAS AT 8PM AND HE PUT IT INSIDE A BOAT, ITS GOOD I HAD IT COVERED NOT ONLY WAS I UPSET BUT SO WAS MY BUYER.
Response from tgardner907:
Wrapping of the items was done on your own, (LET ME KNOW , WHEN YOU ARE COMING, ITS WRAPPED UP AND IN FRONT OF THE GARAGE) you were just asked if it was wrapped. and sent me this email above.item was picked up on in a timely matter, shipment was to be delivered by 9/21/12 and he received it on 9/20/12, yes it did not fit in my SUV because your size of the item was wrong you wrapped it up so much it would not fit to the SUV. I advised the lady (that was at the pick up) that we would put inside
Rating: Positive
Company: Gardner Outdoors
Left by: Dean T.
On: 9/22/2012
For: Pontoon trailer
No Detailed Feedback Available Tony, Thanks for the quick delivery of our pontoon trailer.
Response from tgardner907:
Hope you have fun with the new pontoon
Rating: Positive
Company: Gardner Outdoors
Left by: Richard K.
On: 9/15/2012
For: ranger620
Communication:
Care of Goods:
Punctuality:
Services as Described:
shiper was very good about watching the shipment and answered all our emails and phone calls would use again.
Items: 1 - 10 of 45 Page: 1 2 3 4 5 Next > >>
Rating: Cancellation
Left for: B W.
On: 12/18/2012
For: 1 boat for transport
After communicating directly, I am not comfortable with this customer Customer called me after bid was made and advised he wanted to do off uship because he has several boats he wanted moved. Advised had to do uship
Rating: Cancellation
Left for: Wyatt O.
On: 12/8/2012
For: 2003 Fisher 160 Avenger Spo...
I am no longer able to accommodate this shipment Yes we had employee issues and had to let them go. I did make attempts to contact customer to pick up on saturdays, but got no response. Deposit was made into my business partners account with is not unusaul, but after recieving emails that called us scams cheats etc . I will not deliver this boat and as we speak deposit has been mailed back to this customer in canada.
Rating: Cancellation
Left for: Chuck C.
On: 12/6/2012
For: Ranger 619
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Nick C.
On: 11/3/2012
For: small travel trailer
I am no longer able to accommodate this shipment I was in the area on the 20th and nick put shipment on hold so we left area. Know do to hurricae Sandy i can not pick this shipment up. I have spoke with several people in area along the route that i have done shipments for. One is a state trooper.(he said stay away from area if i can). They all advised me to wait to travel threw area. West virgina and Pa and maryland witch are covered in several feet of snow with down power lines.
Rating: Cancellation
Left for: Robert L.
On: 11/1/2012
For: Kawasaki invader 1978
I did not show up at agreed upon date and time
Response from Robert L.:
There was a agreed time frame, you asked if it could be picked up the week of the the 21st. originally I wanted this the week of the 15th seeing as how I listed it on the 10th and there were not several emails from you, there were 2.I understand some problems ,but this was unexceptable
Rating: Positive
Left for: Aaron B.
On: 10/18/2012
For: Small fiberglass boat with ...
Nice person to work with
Rating: Positive
Left for: Chris D.
On: 10/16/2012
For: two quads on trailer
Thank you for the business, enjoy the atv
Rating: Positive
Left for: Giorgio R.
On: 10/12/2012
For: Tracker Pro Guide V16
Great person to work for.
Rating: Cancellation
Left for: Craig V.
On: 10/9/2012
For: 1999-2006 Volvo S80 OEM hoo...
Customer feels I misrepresented my business and/or services
Rating: Positive
Left for: Jeff R.
On: 10/4/2012
For: century resorter
Items: 1 - 10 of 15 Page: 1 2 Next > >>
Rating: Cancellation
Company: Gardner Outdoors
Left by: B W.
On: 12/18/2012
For: 1 boat for transport
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider Provider needed to do outside the uship, I refused to do so. That is the reason why I want to cancel the payment
Rating: Cancellation
Company: Gardner Outdoors
Left by: Wyatt O.
On: 12/8/2012
For: 2003 Fisher 160 Avenger Spo...
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services The service provider did not provide service when he laid out the schedule for delivery. I have had direct conversation with the service provider and he did not meet the deadlines that he set out for himself. One of his emails indicated that he had a problem with employees and that was the reason for the delay. he assured me that the shipment would get done at a reduced cost if I would not give negative feedback. I agreed to this , but have still not seen the delivery of goods. Mr. Tony Gardner
Rating: Cancellation
Company: Gardner Outdoors
Left by: Chuck C.
On: 12/6/2012
For: Ranger 619
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The service provider since day one has asked us to provide him with the payment code. We refused and explained to him in an email that per Uship's own rules he would only receive the payment code once delivery was completed. He complained a great deal on the first calls about the fees he is charged by Uship, in an effort to move things along we did offer to financially assist with those fees. His bid was fair and we did not expect over $300 of his bid to go toward fees. He was also told that the
Response from tgardner907:
Set up for picks was delayed because of a truck break down and advised chuck of this. Fee was talked about because he asked how much we where charged and advised him . Chuck instantly said he will pay the differance. I told him didnt half to but insisted on it.
Rating: Cancellation
Company: Gardner Outdoors
Left by: Nick C.
On: 11/3/2012
For: small travel trailer
No Detailed Feedback Available A scheduling conflict arose that could not be resolved The service provider used Hurricane Sandy as an excuse to not pick up and deliver my shipment, even though I told him that there was no damage in the area and the roads to the destination are clear and open. I think the provider lost other deliveries to the area where my cargo is located and decided to leave me high and dry even though he agreed to the price and accepted my job.
Response from tgardner907:
I am no longer able to accommodate this shipment I was in the area on the 20th and nick put shipment on hold so we left area. Know do to hurricane Sandy i can not pick this shipment up. I have spoke with several people in area along the route that i have done shipments for. One is a state trooper.(he said stay away from area if i can). They all advised me to wait to travel threw area. West Virgina and Pa and Maryland witch are covered in several feet of snow with down power lines.
Rating: Cancellation
Company: Gardner Outdoors
Left by: Robert L.
On: 11/1/2012
For: Kawasaki invader 1978
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Poor communication with service provider. He did not return phone calls, made excuses several times regarding arranged pickup date and time. The first scheduled pickup was scheduled for 10/23. I did not hear from him until 10/24 and he said he was on the east coast and had no cell phone reception and wanted to reschedule pickup date. Next scheduled pickup date was for 10/29 but I had told him in prior conversations that business is CLOSED on Mondays and item could not be picked up on Mondays.
Response from tgardner907:
1st there was no agreed pick update just a general time frame. He was advised several times via emails that do to the hurricane coming that shipments we being delayed. Then we schedule it to be picked up and was cancelled by him telling me store was closed on mondays. He was advided would try and reschedule for next day. He was advised that my customers on tuesday and wed could not reschedule because customers have two give border 72 hr notice. He then said he would pick item himself.
Rating: Cancellation
Company: Gardner Outdoors
Left by: Craig V.
On: 10/9/2012
For: 1999-2006 Volvo S80 OEM hoo...
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services The transporter showed up and took my item to be shipped. the item has never been shipped, and they will let me get a hold of them. I want this transcation cancelled and my money back
Response from tgardner907:
No One misrepresented themselves, their business or their services. we made a attempt to deliver this item to the address provided in are time frame and they refused shipment. You and customer where advised it went back to are shop. Then it was shipped out again and while the truck was en route you called uship and cancelled. then you were advised to come and pick it up from are shop and you got stupid and the police were called.
Rating: Cancellation
Company: Gardner Outdoors
Left by: Mark Y.
On: 10/1/2012
For: ranger z518
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Pickup dates were cancelled twice due to his families emergencies. Driver never showed up. Never Returned emails or phone calls. After cancelling through uShip, he is refusing to refund us. We made many attempts to reschedule.
Rating: Cancellation
Company: Gardner Outdoors
Left by: Richard B.
On: 9/8/2012
For: 2 boats for transport
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time He did not show up.
Response from tgardner907:
Spoke with Richard and advised him of a family emergancy and he advised me dont worry about shipment he will take care of shipment
Rating: Cancellation
Company: Gardner Outdoors
Left by: Ricky S.
On: 8/19/2012
For: 1985 Cobra Bomber 17FT 140 ...
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
Response from tgardner907:
I attempted several times to contact Ricky to pick up unit by emails and phone with no response
Rating: Cancellation
Company: Gardner Outdoors
Left by: Seth T.
On: 8/2/2012
For: 2008 AquaTrax F-15x
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved Tony and his associate were fantastic, very patient with my boss. We added a unit to original deal and my boss was not truthful about availability of additional unit. Tony invested 48 hours of his time to try and make deal work. In the end the two couldn't come to agreement on price. In my opinion Tony was very fair in his price, I may have even requested more money. My boss just had leverage he tried to use and the two couldn't come to an agreement.
Response from tgardner907:
We had no problem tell he wanted to change are price we agreed on and LIE to US and the CUSTOMER, Refused to give us the shipment and spent two days there, customer even wanted to pay us , but he REFUSED to give units up that were paid in full, I would NEVER BUY OR DO ANY BUSINESS WITH HONDA WAREHOUSE OUT OF DAVENPORT, IA.
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