Utilistar, LLC

  • terryfontenot (3636+ Positive FeedbackuShip Tracking: Status Updates with Location   At home in Galveston | 9/15/2011 at 4:55 PM CST
  • is at home | 9/11/2011 at 11:55 AM CST
  • is dropping off in Texas | 9/10/2011 at 10:58 AM CST
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Company Snapshot*
Company: 

Utilistar, LLC

Entity type: Carrier
Business Type: Specialty Hauler
Carrier Operation: Interstate
CDL#: Upon Request
Insurance: Full Value Protection – no additional charge up to $100,000.00
Tracking Options: uShip Status Updates with Location
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide
Categories Served: Boats, Full Truckload Freight, LTL, Motorcycles, Pets & Livestock, Special Care, Vehicles
Though we are new to UShip we are not new to transporting motorcycles, rvs, cars, and boats on time, and undamaged. We have been in business for 25 years and involed in transportation and delivey for 20, albiet transporting our own bikes from race to race, both domesticaly and abroad, or as a logistics professionals. We are a husband and wife team who understand the importance of customer service, and your ability to contact us, if for no other reason but to make sure your pride and joy, or new aquisition is OK! .We have transported hundreds of such items from numerous different dealerships, builders, and private owners from around the country without a single damage claim or even so much as a scratch. Our mission is to offer our clients the safe and timely delivery of their possessions 100% of the time without exception.

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Member Information
Member Since: 04/14/11
Feedback Score: 36
Positive Feedback: 97%
Star Rating:
4.9/5
based on 38 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 0
  Neutral: 0 0 0
  Negative: 0 0 0
  Total Matches:
50
0 0 0
  Cancellations:
9
0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (38)
Feedback Left (49)
Cancellations (9)
Items: 1 - 10 of 38 Page: 1 2 3 4 Next > >>
Rating: Positive
Company: Utilistar, LLC
Left by: Taveerath A.
On: 11/18/2011
For: 1954 Vespa allstate
Communication:
Care of Goods:
Punctuality:
Services as Described:
very goods.
Response from terryfontenot:
Good customer, thanks for your bid.
Rating: Positive
Company: Utilistar, LLC
Left by: Kim S.
On: 9/19/2011
For: 2008 KTM 990 Super Duke
Communication:
Care of Goods:
Punctuality:
Services as Described:
Terry and Judy were awesome to deal with! My bike arrived in a timely manner and communication was always spot on. Very professional to deal with and would use them anytime! Thanks for the fabulous experience!
Response from terryfontenot:
Great shippers,easy pick up and easy delivery, lots of good communication .We would defiantly recommend them. Thanks for the business.
Rating: Positive
Company: Utilistar, LLC
Left by: Anthony R.
On: 9/15/2011
For: CATERPILLAR BP18B
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent Thank you A++++++++++++++
Response from terryfontenot:
East pick up and easy delivery. The Safe Pay payment was super quick (with in minuets of delivery). Would defiantly recommend this shipper to anytime. Thanks for the business.
Rating: Positive
Company: Utilistar, LLC
Left by: Jaap V.
On: 9/12/2011
For: Honda : minitrail
Communication:
Care of Goods:
Punctuality:
Services as Described:
Terry is very reliable. Easy for me on communication while I am on the other side of the Ocean. Also having GPS, what is very nice Strongly recommended. Thanks. Jaap.
Response from terryfontenot:
Easy and smooth, thanks for the cash payment even though you are out of the country, that was a huge help. Would definitively recommend this shipper.
Rating: Positive
Company: Utilistar, LLC
Left by: Ariel R.
On: 9/6/2011
For: 2009 Kawasaki : Ninja
No Detailed Feedback Available Good Service.. on time
Response from terryfontenot:
Very easy and event free transport. Thanks for the business and please call us anytime.
Rating: Positive
Company: Utilistar, LLC
Left by: Cliff Y.
On: 9/6/2011
For: 1982 Vespa 125
Communication:
Care of Goods:
Punctuality:
Services as Described:
Terry did an exceptional job of delivering my Vespa. He stayed in contact during his trip down to Tampa. I would recommend him to anyone needing shipment of their goods. Cliff
Response from terryfontenot:
Cliff is an all around great guy to work for. It was wonderful meeting you (and Helmut)and thanks for the tip.
Rating: Positive
Company: Utilistar, LLC
Left by: James H.
On: 9/3/2011
For: 1979 BMW R 45
Communication:
Care of Goods:
Punctuality:
Services as Described:
We HIGHLY recommend Terry Fontenot' service. Exceptional!!!!! Great communication. Answered any questions We had in a timely manner and very glad to do so. Very nice folk. If you want great affordable shipping service this is the guy. We plan to use him again.
Response from terryfontenot:
Victoria was a wonderful shipper. So much help at the pick up and at the delivery. This was a tough one and the assistance with the tractors on both ends made all the difference. Thanks to Marc & your dad for all their help. We would defiantly take any jobs Victoria has to offer.
Rating: Positive
Company: Utilistar, LLC
Left by: Byron A.
On: 8/28/2011
For: 2006 Honda CRF 450 X
Communication:
Care of Goods:
Punctuality:
Services as Described:
Top notch service in every way. A true pleasure to do business with - #1 on my list. Do yourself a favor and use Terry if you can get him.
Response from terryfontenot:
Great customer, pleasure to do business with. Have fun in the desert and thanks for the great tip!
Rating: Positive
Company: Utilistar, LLC
Left by: Jesus G.
On: 8/24/2011
For: 2010 Qlink Hawk 50
No Detailed Feedback Available Real nice people, keep in contact all the time to finish the delivery, yes we can choice he's company again Thanks
Response from terryfontenot:
Contact was Jesus, went very smooth and easy,would absolutely take another job. Thanks for the business.
Rating: Positive
Company: Utilistar, LLC
Left by: Wesley S.
On: 8/24/2011
For: 2006 Suzuki GSX-R 600
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great people to work with and very down to earth. Thanks for all of your assistance in the move.
Response from terryfontenot:
Wesley was great,lots of communication, patience with delivery delays due to problems that didn't involve his bike. Good luck with your bike, be safe.
Items: 1 - 10 of 49 Page: 1 2 3 4 5 Next > >>
Rating: Cancellation
Left for: Greg B.
On: 10/1/2011
For: Polaris ATV - San Diego to ...
I am no longer able to accommodate this shipment Cannot afford to do this fulltime anymore
Rating: Cancellation
Left for: Ron C.
On: 9/29/2011
For: 2006 Suzuki SV 1000 S
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: David H.
On: 9/28/2011
For: 2011 Kawasaki z1000
I am no longer able to accommodate this shipment Cannot afford to do this full time anymore.
Rating: Cancellation
Left for: Earl L.
On: 9/27/2011
For: Honda : XR400R
I am no longer able to accommodate this shipment I am no longer able to accommodate this shipment
Rating: Positive
Left for: Kim S.
On: 9/16/2011
For: 2008 KTM 990 Super Duke
Great shippers,easy pick up and easy delivery, lots of good communication .We would defiantly recommend them. Thanks for the business.
Rating: Positive
Left for: Anthony R.
On: 9/15/2011
For: CATERPILLAR BP18B
Easy,pick up-Easy delivery. We appreciate your business.
Rating: Positive
Left for: Jaap V.
On: 9/10/2011
For: Honda : minitrail
Easy and smooth, thanks for the cash payment even though you are out of the country, that was a huge help. Would definitively recommend this shipper.
Rating: Cancellation
Left for: Christopher O.
On: 9/6/2011
For: Ducati : Monster
I am no longer able to accommodate this shipment Have personal issues at home that I need to get to.
Rating: Positive
Left for: Ariel R.
On: 9/6/2011
For: 2009 Kawasaki : Ninja
A very easy and event free transport. Thanks for the business.
Rating: Positive
Left for: Cliff Y.
On: 9/6/2011
For: 1982 Vespa 125
Cliff is an all around great guy to work for. It was wonderful meeting you (and Helmut)and thanks for the tip.
Items: 1 - 9 of 9  
Rating: Cancellation
Company: Utilistar, LLC
Left by: Greg B.
On: 10/1/2011
For: Polaris ATV - San Diego to ...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: Utilistar, LLC
Left by: Ron C.
On: 9/29/2011
For: 2006 Suzuki SV 1000 S
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Shipper emailed me promptly and properly informed me that he had a personal emergency matter that he needed to attend to.
Rating: Cancellation
Company: Utilistar, LLC
Left by: David H.
On: 9/28/2011
For: 2011 Kawasaki z1000
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: Utilistar, LLC
Left by: Earl L.
On: 9/27/2011
For: Honda : XR400R
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: Utilistar, LLC
Left by: Christopher O.
On: 9/6/2011
For: Ducati : Monster
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: Utilistar, LLC
Left by: Trevor D.
On: 9/2/2011
For: 2001 Kawasaki ZX-9R Ninja
No Detailed Feedback Available A scheduling conflict arose that could not be resolved sch
Rating: Cancellation
Company: Utilistar, LLC
Left by: Darryl L.
On: 7/19/2011
For: Grady White
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: Utilistar, LLC
Left by: Wade M.
On: 7/9/2011
For: 2003 Honda VTX 1800
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: Utilistar, LLC
Left by: Yaniv M.
On: 6/18/2011
For: 2009 Honda CRF 450R
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved I Have an Email That He Want's $391 For Fuel.
Response from terryfontenot:
We drove an additional 365 miles around closed mountain passes to pick up this Yanivs shipment. Moments before our arrival Pay Pal alerted the seller that the payment had possibly been made with stolen credit cards. When notified Yaniv requested I go to the sellers house and demand he release the motorcycle. Later in a conference call Yaniv and the seller agreed to split the delivery charge. Seller paid Yaniv didnt. Email was sent detailing my costs but I never asked him to pay $391.00.
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