| 4/1/2008 | Service Provider | Cancellation
| tonyprettyman (1) |
The Service Provider misrepresented themselves, their business or their services.
Terry said he had $100,000 insurance on shipments. Faxed me his insurance info. Called the insurance company and they told me his policy expired last year. Gave Terry a week to get his policy renewed, and haven't heard contact back from him for over 2 days. Was a nice guy to deal with, and hope he gets his insurance renewed, but need to move on to another provider.
View Listing
Response from tdelfrate:
There was a change to the shipping price or terms that could not be resolved. After the customer stated he was going to pay 1/2 down for shipping and I was on my way to the next stop to pick up the deposit, customer called and left a message that my insurance had been cancled and that he had to cancel the deposit. I told him I was on my way home to contact the insurance company. Fri. I sent them what they needed and they told me it would be at least Mon. before everything way straightned out.
|
| 3/31/2008 | Service Provider | Positive
| Timothy13 (1) |
Terry was great! He delivered on time and kept us informed throughout the process. I would recomend Terry, and would use him again. Thanks Terry!
View Listing
|
| 3/28/2008 | Service Provider | Negative
| magnaman1967 (5) |
picked up my truck and took well over a month to deliver. i thought it was stolen. poor communication. talked to guys on uship forum which helped me out. no DOT.
View Listing
Response from tdelfrate:
I had left a positive feedback until he decided to leave a Negative feedback stating he thought his truck was stolen. First of all, it wasn't even his truck, second of all, I kept in contact with him and he knew EXACTLY where the the truck was and the family situation I had going on. He waited over a month to leave this negative feedback. I thought he was an understanding person by the way we talked on the phone even after the delivery. I guess I was wrong.
|
| 3/23/2008 | Service Provider | Positive
| kec2306 (3) |
Terry delivered my Chevelle SS and treated it as if it were his own. Thanks Terry.
View Listing
|
| 3/22/2008 | Service Provider | Positive
| gpzdude (2) |
terry has first class equiptment,does the job right with professionalism.just wished I had a better car for him to haul.
recommend for sure,slight schedule conflicts but will work with you and I like this guy.!thanx again terry
View Listing
| Read Story
|
| 3/5/2008 | Service Provider | Cancellation
| jimcarter (17 ) |
The Service Provider is not able to accommodate my shipment.
no comment
View Listing
|
| 3/3/2008 | Service Provider | Cancellation
| bano (1) |
I no longer needed the item(s) shipped.
View Listing
|
| 2/26/2008 | Service Provider | Cancellation
| nmchoppers (7) |
The Service Provider did not show up at agreed upon agreed date & time.
Terry cancelled pick-up on me THREE times. I gave him the benefit of the doubt twice as he PROMISED pick-up for the third time. After that he came up with the excuse that he didn't have the proper chains. (whatever that means) Be very cautious when accepting his bids as he has done this before. NMC
View Listing
|
| 2/15/2008 | Service Provider | Cancellation
| copilotchuck (0) |
Service Provider was no longer able to accommodate this shipment.
View Listing
|
| 2/10/2008 | Service Provider | Positive
| wstigg (1) |
Terry and Justin did their best to minimize the impact of serious family and health problems which occurred mid-delivery. Email communication was good throughout but phone comm was spotty. Excellent and well cared-for hauling equipment confirms that this is a professional outfit. You're running with first class dogs if you can harness these guys.
View Listing
|