tcbigo (129129+ Positive Feedback)
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Company Snapshot*
Company: 

tcbigo

Entity type: Carrier
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)
CDL#: Upon Request
Categories Served: Household Goods, Household Moves, Motorcycles, Pets & Livestock, Vehicles
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US Local, Canada, US: Nationwide, Canada: Nationwide
View Terms & Conditions
After using this site for over some time I thought it was time to update my profile for all my past and for future customers. For those reading my profile I appreciate your interest in my service and look forward to earning your business. I've been in the transportation business for well over 15 years from delivering to a business or personal residence. Have spent many years delivering products for two major corporations to both home and business while logging on many miles on the road. Safety is one of my main concerns as well as care and handling of anything from a pet to anything else I would be transporting, I bring this up because there are many safety awards I have received for driving for these companies. I take great pride in what I do and to provide for my family and help others is a great feeling that can't be put down in words. We are a very small family owned business and will keep it that way to insure the personal care of items we transport for anyone. Thank you.

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Member Information
Member Since: 11/11/08
Feedback Score: 129
Positive Feedback: 98%
Star Rating:
4.9/5
based on 136 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
132
 1 1 2
  Neutral:
2
 0 0 0
  Negative:
2
 0 0 0
  Total Matches:
190
 0 0 0
  Cancellations:
16
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (136)
Feedback Left (174)
Cancellations (16)
Items: 21 - 30 of 136 Page: << < Prev 1 2 3 4 5 6 7 8 Next > >>
Rating: Positive
Company: tcbigo
Left by: Tamara G.
On: 1/3/2011
For: 2 dogs for transport-puggle...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thanks so much for helping us to get our Dog's to our new home before Christmas!!! You ROCK!!!
Rating: Positive
Company: tcbigo
Left by: Brock M.
On: 12/13/2010
For: Rabbits In need of transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
All the rabbits looked awesome, if you need animals transported pick them! With out Orlando and his team I would not have gotten my bunnies!
Rating: Positive
Company: tcbigo
Left by: Tracy L.
On: 10/4/2010
For: gunner
Communication:
Care of Goods:
Punctuality:
Services as Described:
Orlando was extremely professional. He was fantastic with Gunner. Gunner arrived happy!
Rating: Positive
Company: tcbigo
Left by: Michelle K.
On: 9/16/2010
For: Monty
Care of Goods:
Punctuality:
Services as Described:
Orlando was very nice. My puppy was delivered in great condition and on time. Orlando was very willing to work with my busy schedual. I would use Orlando again.
Rating: Positive
Company: tcbigo
Left by: Wendi L.
On: 8/10/2010
For: From Richmond VA to Ohio-6m...
Communication:
Care of Goods:
Punctuality:
Services as Described:
My puppy arrived happy and safe, communication was great and I plan to use him again soon.
Rating: Positive
Company: tcbigo
Left by: Tammy M.
On: 7/30/2010
For: puppy needs transportation
Communication:
Care of Goods:
Punctuality:
Services as Described:
My puppy arrived on schedule. He was clean and happy. There was a good line of comunication. Several updates letting me know how my puppy was doing and where they were...I will use them again and would recomend them to anyone! Everything from first bid, to payment, then delivery I feel went smooth. I want to Thank all of the staff for a job well done.
Rating: Negative
Company: tcbigo
Left by: Laurie P.
On: 7/23/2010
For: One sphynx kitten from MI t...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Kitten was picked up at 10:00 at night on a Tuesday- 8 hours late from scheduled time. Contract stated kitten would arrive within 2 days of pickup.(Thursday) Kitten wasn't delivered until Friday around 5PM.- No account or reason given for extra day. New owner said kitten arrived in dirty crate from overflowing feces in litter. only communication was when I initiated it. suggested Orlando refund part of fee...two weeks later, no results. I would never use this service again with a live animal
Response from tcbigo:
Total lie, driver was in contact with folks getting the kitten and I even spoke to them on Thursday and they were fine with being a half day late and were not upset at all. They were pretty understanding and understood, you however demanded 100.00 refund on Thursday before kitten arrived because we were 2 and half days instead of 2. All I can say is that it is summer and there are alot of delays out there. I'm glad the kitten arrived cleaned and safe with no issues like you claim.
Rating: Positive
Company: tcbigo
Left by: Marta B.
On: 7/11/2010
For: 1 little chihuahua
Communication:
Care of Goods:
Punctuality:
Services as Described:
orlando was really polite over the phone,the same was his driver bryan ,he was in contact with me all the time,my puppie got here perfect ,i will recomend their service to anyone. thank you guys!! my son was really happy!
Rating: Positive
Company: tcbigo
Left by: Marian D.
On: 7/10/2010
For: Shih Tzu To Va.
Communication:
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Services as Described:
Good timely service.Although,I didn't receive any updates after my dog was picked up,the driver did contact the buyer and all went well.I will use this shipper again.My dog arrived in good condition and the crate was clean.
Rating: Positive
Company: tcbigo
Left by: Jamie F.
On: 7/5/2010
For: New puppy wanted at home ASAP
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thank you.
Response from tcbigo:
Sorry we did not meet your standards with the low marks we received but the driver said he was in contact and everyone was happy. Once again thank you for letting us help out and sorry we missed the mark somewhere.
Items: 21 - 30 of 174 Page: << < Prev 1 2 3 4 5 6 7 8 Next > >>
Rating: Positive
Left for: Carl W.
On: 3/29/2011
For: Dog Ground shipping quote
Glad to help and hope we can do this again in the future.
Rating: Positive
Left for: Tracy M.
On: 3/29/2011
For: Pete - Beautiful black lab
Great experience and if you need help in the future please keep us in mind.
Rating: Positive
Left for: Jessica H.
On: 3/29/2011
For: military relocation small dog
Everything went smooth and want to thank you for letting us help. Would be glad to help in the future if needed.
Rating: Cancellation
Left for: Margaret H.
On: 3/14/2011
For: Mitsy - Puppy
The customer no longer needed the item(s) shipped Once again another cancellation, has stated that the buyer has backed out.
Rating: Cancellation
Left for: Shanna H.
On: 3/1/2011
For: One awesome Dane
The customer no longer needed the item(s) shipped I am sick and tired of people wasting my time. This customer states that they have a relative that will be in the area and no longer need my service. I feel to solve the cancellation by people like this they should not receive a refund and we should get compensated some how. And to top it off this was a bid request!
Rating: Positive
Left for: Bobby P.
On: 2/26/2011
For: English Setter-Mary-50 lbs
Great guy to work with and would love to help if ever needed in the future. Thanks again and take care.
Rating: Positive
Left for: Justo G.
On: 2/17/2011
For: 2 pups
You folks were great to work with and would be glad to help out in the future. Jeff said he would get a kick out of watching them play and tease each other, he had a blast. Thanks again and hope we can help you out when needed.
Response from Justo G.:
Thank you Orlando and Jeff! We were told the puppies arrived in excellent shape. I used the wrong name of the driver on my other message. Please forgive my mistake Jeff.
Rating: Positive
Left for: Ronda S.
On: 2/17/2011
For: noa
Everyone was great to work with and would love to help in the future if needed. Thanks again and good luck with everything.
Rating: Positive
Left for: Ken S.
On: 2/9/2011
For: 2 yr old Treeing Walker Coo...
Everything went well and would love to help in the future if needed.
Rating: Positive
Left for: Steve W.
On: 1/22/2011
For: Myssi - Border Collie
Wow, what a nice family and so happy they picked us to help out. Hate to sound greedy to everyone else but hope we can help you out in the future if ever needed.
Items: 1 - 10 of 16 Page: 1 2 Next > >>
Rating: Cancellation
Company: tcbigo
Left by: Phyllis H.
On: 6/2/2011
For: 2 dogs for pickup and delivery
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The shipper lied when he stated that he had a four day window between the pick up and delivery date. He left me stranded. He stated two separate dates for pick up and didn't follow through.
Rating: Cancellation
Company: tcbigo
Left by: Heidi W.
On: 5/27/2011
For: Bring Samson Home to Cali!
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment He cant pick up my dog when the business ehre he is is open
Rating: Cancellation
Company: tcbigo
Left by: sonyab523 (3)
On: 5/9/2011
For: Ad. Dog can be deliv. to De...
No Detailed Feedback Available I no longer need my item(s) shipped The lady changed her mind about selling me the dog after Jeff asked for an address to pick her up, we both suspected owner may have been running a puppymill. Jeff was great and very very understandable, great to talk to as well! I hope to use your services again and this time I'll buy from someone who doesn't have a few screws loose. :) Your crazy if you use anyone else but these guys!
Rating: Cancellation
Company: tcbigo
Left by: David R.
On: 5/2/2011
For: Various Stored Boxes: 30-40
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Shipper had a breakdown and could not deliver in the agreed upon timeframe.
Rating: Cancellation
Company: tcbigo
Left by: Margaret H.
On: 3/14/2011
For: Mitsy - Puppy
No Detailed Feedback Available I no longer needed the item(s) shipped
Rating: Cancellation
Company: tcbigo
Left by: Shanna H.
On: 3/1/2011
For: One awesome Dane
No Detailed Feedback Available I no longer needed the item(s) shipped I am sorry that we had to cancel i wasn't trying to waste anyones time i was just trying to get the dog here as cheap as possible because money is tight right now and we had a relative that was going their.
Rating: Cancellation
Company: tcbigo
Left by: Ronald J.
On: 11/10/2010
For: Titan- 9 mo puppy needs mov...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment They cancelled their appointment... doesnt seem like a profesional business because all of a sudden when i have to pay their credit card machine is down forcing me to pay extra to wire money...do no offer to remburse for there issuses and insist they receive payment immediately... did not return calls like they said they would... would not recommend them.
Response from tcbigo:
Very sorry this happened and did talk to you and apologized with your refund back in your hands. Once again sorry this had to happen and you did receive your refund back as promised and you stated you did find other means of transportation. I don't know how else to apologize and yes that driver will no longer work with me. Besides your delivery and the one before this I had six others that I had to cancel that are regular customers because of this driver which does not help me either.
Rating: Cancellation
Company: tcbigo
Left by: Nick S.
On: 11/10/2010
For: Well Behaved Sheepdog
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Service provider canceled 2 days prior to pickup claiming his driver bailed on him.
Response from tcbigo:
Yes my driver bailed on me and was unable to help them out. Very sorry about this and apologized with full refund that was sent to book this. Once again very sorry this had to happen and understand you already found transportation and hope everything went well. Once again thanks for your understanding on this matter and yes that driver is no longer with me.
Rating: Cancellation
Company: tcbigo
Left by: Terry S.
On: 9/17/2010
For: 65 # belgium malinous female
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment i posted the dog to be picked no later than 9-17-2010,after speaking to the transporter he said that he could couldn"t make that deadline. and said he was sorry,and that i should notify uship for a refund.
Response from tcbigo:
We spoke on the phone and like my bid which stated that I could pick up between 9-20 and 9-23 you agreed and said it was fine because she was not fully paid for on Sunday the 13th at 6:00 p.m. You called and left me a message the next day at 7:00 a.m. and stated that there has been a change in plans and you have to get her out of there sooner and said you had to cancel your acceptance of my bid.
Rating: Cancellation
Company: tcbigo
Left by: Sarah E.
On: 7/6/2010
For: moe
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
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