tcbigo (129129+ Positive Feedback)
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Company Snapshot*
Company: 

tcbigo

Entity type: Carrier
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)
CDL#: Upon Request
Categories Served: Household Goods, Household Moves, Motorcycles, Pets & Livestock, Vehicles
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US Local, Canada, US: Nationwide, Canada: Nationwide
View Terms & Conditions
After using this site for over some time I thought it was time to update my profile for all my past and for future customers. For those reading my profile I appreciate your interest in my service and look forward to earning your business. I've been in the transportation business for well over 15 years from delivering to a business or personal residence. Have spent many years delivering products for two major corporations to both home and business while logging on many miles on the road. Safety is one of my main concerns as well as care and handling of anything from a pet to anything else I would be transporting, I bring this up because there are many safety awards I have received for driving for these companies. I take great pride in what I do and to provide for my family and help others is a great feeling that can't be put down in words. We are a very small family owned business and will keep it that way to insure the personal care of items we transport for anyone. Thank you.

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Member Information
Member Since: 11/11/08
Feedback Score: 129
Positive Feedback: 98%
Star Rating:
4.9/5
based on 136 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
132
 0 1 2
  Neutral:
2
 0 0 0
  Negative:
2
 0 0 0
  Total Matches:
190
 0 0 0
  Cancellations:
16
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (136)
Feedback Left (174)
Cancellations (16)
Items: 11 - 20 of 136 Page: << < Prev 1 2 3 4 5 6 7 Next > >>
Rating: Positive
Company: tcbigo
Left by: Melissa B.
On: 4/8/2011
For: transport From Charlotte,MI...
Communication:
Care of Goods:
Punctuality:
Services as Described:
I had a great experience. Very nice to work with. My puppy arrived on time with no problems. Puppy had been well taken care of. Would use their serive again anytime.
Rating: Positive
Company: tcbigo
Left by: Rhonda G.
On: 4/1/2011
For: 2 dogs for transport
Communication:
Care of Goods:
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Services as Described:
TOOK GOOD CARE OF THE DOGS,VERY FAST ON PICKUP AND DELIVERY,GREAT TO WORK WITH GOOD CONTACT,,THANK YOU RHONDA AT RGRATS KENNEL
Rating: Positive
Company: tcbigo
Left by: Kim B.
On: 3/29/2011
For: Puppy from Oh to GA
No Detailed Feedback Available It went very well. The whole thing was kind of last minute but Orlando and Jeff made it happen. Will use agian if the need arises. Thanks bunches guys.
Rating: Positive
Company: tcbigo
Left by: Debbie N.
On: 3/29/2011
For: 1 golden retreiver puppy
Communication:
Care of Goods:
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Services as Described:
Jeff delivered puppy to us in great condition. He was in contact with us many times on the trip to keep us posted as to his location and expected arrival time. Would definitely use him again. Debbie
Rating: Positive
Company: tcbigo
Left by: Carl W.
On: 3/21/2011
For: Dog Ground shipping quote
Communication:
Care of Goods:
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Services as Described:
Good communication. Good timing. Good price. Good work. Would recommend.
Rating: Positive
Company: tcbigo
Left by: Justo G.
On: 2/18/2011
For: 2 pups
Communication:
Care of Goods:
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Services as Described:
Orlando was very friendly and worked well with us on getting our two puppies over to New Mexico from Michigan. The driver Larry took very good care of them and they arrived in excellent condition. Thank you to both Orlando and Larry for a great experience on transporting our pets. We will definetly will use your services again! Justo and Rhonda
Rating: Positive
Company: tcbigo
Left by: Ronda S.
On: 2/17/2011
For: noa
Communication:
Care of Goods:
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Services as Described:
Orlando and his driver Jeff were amazing to work with. I was contacted often along the trip and informed how Noa was doing. I was made to feel confident that my pet was in the best care. I would definitely use this provider again!! Extremely pleased with the level of customer service and professionalism.
Rating: Positive
Company: tcbigo
Left by: Ken S.
On: 2/13/2011
For: 2 yr old Treeing Walker Coo...
Communication:
Care of Goods:
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Services as Described:
Excellent Job, communication, and swift deliverly. Highly reccomend
Rating: Positive
Company: tcbigo
Left by: Steve W.
On: 1/22/2011
For: Myssi - Border Collie
Communication:
Care of Goods:
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Services as Described:
I don't even know where to begin...Orlando was fantastic with the booking of the shipment of our new puppy. Very polite and personable. Jeff, his driver...fantastic!!! Kept in touch even before he picked up our new pet and kept us abreast of everything going on. I wouldn't even consider anyone else the next time I need an animal transported. 5 star service from beginning to end. Thank you Orlando and Jeff for making this an excellent experience!!!
Response from tcbigo:
All I can say is that both Jeff and I were glad to help you folks out. It's folks like you and your family that keep us coming back for more. I usually never respond back in this space but had to let you to know how much we appreciate your kind words. Once again thank you and glad your family is complete now and for years to come.
Rating: Positive
Company: tcbigo
Left by: Carina P.
On: 1/3/2011
For: Blue Girl
No Detailed Feedback Available This was a great experience! The driver was very friendly, and kept me informed through out the whole process. I will definitely use this company in the future!
Items: 11 - 20 of 174 Page: << < Prev 1 2 3 4 5 6 7 Next > >>
Rating: Positive
Left for: Jean D.
On: 4/25/2011
For: Cute MIN PIN Puppy- 7 mo old
Glad to help out and hope we can do business in the future.
Rating: Positive
Left for: Mary K.
On: 4/16/2011
For: Puppy from St. Louis area t...
Thank you for the business and hope we can help in the future.
Rating: Positive
Left for: Sebastian P.
On: 4/12/2011
For: Cute Blue Merle pup
We glad to help get the cutie to a new home and hope we can help in the future it was a great experience. Thanks again and good luck.
Rating: Positive
Left for: Amanda J.
On: 4/12/2011
For: Black Great Dane pup
Wow another cutie that we had to take care of and Jeff enjoyed every minute of it. If we can be of service in the future please keep us in mind.
Rating: Positive
Left for: Lewann S.
On: 4/12/2011
For: St. Bernard Puppy
Thank you for picking us to transport this cutie and would be glad to help in the future if needed.
Rating: Positive
Left for: Melissa B.
On: 4/8/2011
For: transport From Charlotte,MI...
In was a pleasure to help you out with the little cutie, Jeff fell in love. We would be glad to you out in the future if ever needed and thanks again.
Rating: Positive
Left for: Rhonda G.
On: 3/31/2011
For: 2 dogs for transport
Thank you for letting us help you with these two little ones they were no problem at all and Jeff had a good time with them. Once again thank you and hope we can help you folks out again in the future.
Rating: Positive
Left for: Kim B.
On: 3/29/2011
For: Puppy from Oh to GA
Thank you for letting us help you in bringing this little cutie to you and your husband. Hope he was very surprised and that you folks enjoy the little one because Jeff fell in love and could not stop talking to me about how cute the little one was. Take care and enjoy your new addition.
Rating: Positive
Left for: Jessica F.
On: 3/29/2011
For: Puppy needs to get to new home
We were glad to help and everything went smooth and hope to help again in the future.
Rating: Positive
Left for: Debbie N.
On: 3/29/2011
For: 1 golden retreiver puppy
Thank you for the business and would be glad to help you out if ever needed.
Items: 11 - 16 of 16 Page: << < Prev 1 2  
Rating: Cancellation
Company: tcbigo
Left by: Michelle G.
On: 6/17/2010
For: 8 wk old puppy
No Detailed Feedback Available I no longer need my item(s) shipped i no longer need my shipment delivered due to the person keeping the dog for me was unwilling to part with the dog. i contacted orlando right away, leaving a message and he returned my call very promptly. hopefully i'll be able to use him again.
Response from tcbigo:
I want to thank you for letting me know asap, it wasn't your fault but hopefully we can assist you in the future. Once again thank you for the prompt response it letting me know, take care and good luck.
Rating: Cancellation
Company: tcbigo
Left by: Billy T.
On: 3/26/2010
For: 2 dogs for transport
No Detailed Feedback Available I no longer need my item(s) shipped They person backed out on buying the dogs,sorry about the trouble.
Response from tcbigo:
Billy thanks for letting me know asap, it's not your fault but now you understand why from now on I need a deposit on my end. It ruins the route I had set up and have to scramble to try and fill this void. Once again this was not your fault and I appreciate you talking to me about this.
Rating: Cancellation
Company: tcbigo
Left by: Amber D.
On: 3/20/2010
For: Precious new puggle puppy f...
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time I have called and corresponded with the provider several times. Have talked to 3 different people, none of which seem to know what is going on. They apparently don't communicate w/ eachother. I get a cancellation notice on 3/19 saying I haven't communicated with them? I talked to them, according to my phone records, at 4:32 on 3/18, and the last I heard is they are getting thier route together and will notify me as soon as they know when they will do the pick-up. DO NOT USE THIS SERVICE PROVIDER
Response from tcbigo:
Yes like you stated you have called and we have talked with you, but when we try to call you on the number that you provided uship and that I received we are not able to contact anyone. We tried for 2 days before pick up to confirm address pick up information since we could not contact you and get their phone number. Since we could not confirm any phone numbers or addresses yes I did cancel, a week before we had a similar situation and when we arrived for pick up said we were a week early.
Rating: Cancellation
Company: tcbigo
Left by: Ashley R.
On: 3/19/2010
For: puppy
No Detailed Feedback Available A scheduling conflict arose that could not be resolved there was a scheduling conflict
Response from tcbigo:
Spoke with the breeder and told her I knew that it was to late and that I could stop in the mourning at whatever time would work for her. She stated that since I could not pick up that night because it was late which I understood, she would not allow me to stop in the mourning and said I could stop but it would have to be in the evening only! Also stated that you were already looking for someone else to deliver instead of me. Hope your get your pup and has a better demeanor than the breeder.
Rating: Cancellation
Company: tcbigo
Left by: La D.
On: 8/8/2009
For: NordicTrack x10 Incline Tra...
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time I gave Provider all my numbers don't understand why he states he can't get in contact with me. Even checked emails and there were no messages.
Response from tcbigo:
I have tried both numbers and do not understand why she tells me that I have not tried to get a hold of her, did leave her messages with no luck. She has not left me any messages and has my number and could have called to let me know what was going on. I did not send any e-mails since I tried both phone numbers and have left messages with no answer back. Had to change my route because my timeframe was getting to tight and have to make changes due to other commitments and no return calls.
Rating: Cancellation
Company: tcbigo
Left by: Paige W.
On: 5/29/2009
For: Toby tabby feline
No Detailed Feedback Available I no longer needed the item(s) shipped
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