smn couriers

  • smartsteve (3232+ Positive Feedback)   wales to london areas on saturday 16th june | 6/10/2012 at 3:55 AM CST
  • regular trips cardiff to london on saturdays and sundays | 6/4/2012 at 5:51 PM CST
  • cardiff to manchester and cardiff to london on saturday 26th | 5/22/2012 at 4:24 PM CST
Report a Violation
Company Snapshot*
Company: 

smn couriers

Entity type: Carrier
Business Type: Independent (with pickup truck/van)
CDL#: Upon Request
Operating authority and licenses. car and vans available
Insurance: git upto 15k
Number of Trucks: 1
Number of Drivers: 1
Locations Served: UK: Nationwide
Categories Served: Full Truckload Freight, Household Goods, Household Moves, LTL, Motorcycles, Pets & Livestock, Vehicles
im a courier and have been for a number of years. we specialise in same day and next day nationwide deliveries door to door. first class service at its best. we aim to be number one for all our customers. give us a try you wont be dissapointed honest. we specialise in weekend collections/deliveries only, also im a one man band so i am to keep costs low.

Click to zoom

Member Information
Member Since: 10/25/09
Feedback Score: 32
Positive Feedback: 97%
Star Rating:
4.9/5
based on 37 reviews
Excessive Cancellations: 9
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 4
  Neutral: 0 1 0
  Negative: 0 0 1
  Total Matches:
90
0 0 21
  Cancellations:
26
0 0 12
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (37)
Feedback Left (85)
Cancellations (26)
Items: 21 - 30 of 37 Page: << < Prev 1 2 3 4 Next > >>
Rating: Positive
Company: smn couriers
Left by: Barbara P.
On: 2/15/2011
For: FOLDING SINGLE BED PUT ME U...
Communication:
Care of Goods:
Punctuality:
Services as Described:
i WAS MORE THAN HAPPY WITH THE SERVICE THAT STEVE PROVIDED. wOULD RECOMMEND.
Rating: Positive
Company: smn couriers
Left by: Dave C.
On: 2/14/2011
For: Jali / Sheesham / Thakat La...
Communication:
Care of Goods:
Punctuality:
Services as Described:
I recommend you use this guy very helpful and willing to go the extra mile item I booked was a lot heaver than I stated on my add but they still delivered without any complaints on a Sunday morning Cheers guys.
Rating: Positive
Company: smn couriers
Left by: Tim H.
On: 2/6/2011
For: Fender Rhodes JANUS 1 Stage...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Superb courier, very friendly and flexible. Kept me up to date on the time of arrival etc... Will definitely use again, thanks Steve for making it pain free. Tim
Response from smartsteve:
very pleasant person and helpful thanks
Rating: Positive
Company: smn couriers
Left by: Tez F.
On: 2/6/2011
For: 2002 Suzuki ug 110 y
Communication:
Care of Goods:
Punctuality:
Services as Described:
great service many thanks
Response from smartsteve:
was a pleasure delivering for you thanks
Rating: Positive
Company: smn couriers
Left by: John H.
On: 1/10/2011
For: Saab wheels with snow tyres...
Communication:
Care of Goods:
Punctuality:
Services as Described:
steve is a great lad keeps you well informed will use him again for sure.
Rating: Positive
Company: smn couriers
Left by: Max M.
On: 1/6/2011
For: Ercol Vintage Retro Plank D...
No Detailed Feedback Available Great service - very fast and friendly. Thanks!
Rating: Positive
Company: smn couriers
Left by: Eve L.
On: 1/3/2011
For: Treadmill
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thanks Steve. Good job. Efficiently handled
Response from smartsteve:
thanks again for your custom
Rating: Positive
Company: smn couriers
Left by: Helen M.
On: 1/3/2011
For: York T201 Treadmill
Communication:
Care of Goods:
Punctuality:
Services as Described:
Overall I am happy with the service i received however, the pick up was an hour later than quoted and when I enquired prior to booking the i was informed that 2 men would be picking up my heavy item when there was only one. thank goodness my husbadn was home to help load.
Rating: Positive
Company: smn couriers
Left by: Amy T.
On: 1/2/2011
For: 2 Chairs for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
very easy to work with. delivered as promised.
Response from smartsteve:
very helpful lady thanks very much
Rating: Positive
Company: smn couriers
Left by: Jim G.
On: 12/28/2010
For: 6 SLAT BACK CHAIRS.BLE.
Communication:
Care of Goods:
Punctuality:
Services as Described:
Friendly & reliable courier.Recommended.
Response from smartsteve:
very nice man to deal with thanks
Items: 21 - 30 of 85 Page: << < Prev 1 2 3 4 5 6 7 8 Next > >>
Rating: Cancellation
Left for: Caroline S.
On: 5/20/2012
For: Ercol room divider shelf
I have not been able to contact the customer after a reasonable period of time. i tried to contact the customer to deliver and had no responce so im not picking up an item i cant deliver and this has been passed to another driver to arrange
Rating: Positive
Left for: Mike S.
On: 5/19/2012
For: Santana Solid Oak TV Unit w...
very pleasant and easy delivery thanks a1
Rating: Cancellation
Left for: Wendy E.
On: 2/2/2012
For: Round marble table and 4 le...
I have not been able to contact the customer after a reasonable period of time. the pick up address had gone out when we arrived to collect at 1pm after a vehicle problem i am still willing to collect this item but cannot get contact with seller
Rating: Cancellation
Left for: Emma B.
On: 1/30/2012
For: Mattress (kingsize)
I have not been able to contact the customer after a reasonable period of time. we spoke and arranged pick up but when we were 30mins away from pick up we cud not get an answer atall from seller or buyer we tried for 25 mins and in the end the mobile phone was switched off wasted fuel going out of our way.
Rating: Positive
Left for: Jane H.
On: 1/29/2012
For: MAMAS AND PAPAS WARDROBE SE...
very nice lady and very understanding in the problems we experienced with the item(wardrobe)which feel apart but wud recommend this person to anyone
Rating: Positive
Left for: James L.
On: 1/29/2012
For: 6 Items for transport
great guy even tho we had a few problems but we sorted it in the end
Rating: Positive
Left for: Matt G.
On: 1/29/2012
For: FOOTBALL TABLE - FOOSBALL -...
very understanding guy in regards with delays but we arranged the delivery the best we could
Rating: Positive
Left for: Bruce M.
On: 1/11/2012
For: Victorian style roll-top ba...
great customer
Rating: Positive
Left for: Nora S.
On: 8/17/2011
For: Brand New DURESTA sofa - Pl...
great customer
Rating: Cancellation
Left for: Monika B.
On: 4/11/2011
For: Hotpoint RL175 Future Fridge
A scheduling conflict arose that could not be resolved this customer gave me a wrong pick up address of number 11 woodhill london but then she told me after i called to that address it was actually 117 woodhill then it changed again to 177. i incured fuel and inconvience with this customer and still wish to serve this item
Response from Monika B.:
Most unpleasant service provider!!! After letting me down he told me that if I want the fridge sooner I should put it into back of my car and deliver it myself! He is an embarrassment to Uship!
Items: 21 - 26 of 26 Page: << < Prev 1 2 3  
Rating: Cancellation
Company: smn couriers
Left by: Angus T.
On: 3/26/2011
For: 4 Long boxes
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I have tried via all contact methods given & cannot reach the service provider after 72 hours. Unfortunately the time period is getting close to the expiry date for return of the goods & I cannot wait any longer. I would therefore be grateful for the refund of the deposit & confirmation that this has happened. Many thanks
Rating: Cancellation
Company: smn couriers
Left by: Melanie D.
On: 3/26/2011
For: TEGOMETAL SHOP RETAIL WALL ...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period Did not collect my item when agreed, no communication, when we called he hung up on us and refused to take any further calls, did not return any messages left, deposit paid, beware!
Rating: Cancellation
Company: smn couriers
Left by: Rebecca P.
On: 3/9/2011
For: 2 bedside tables
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Provider unable to provide services due to personal injury.
Rating: Cancellation
Company: smn couriers
Left by: Jonathan N.
On: 2/7/2011
For: 1 three seater and 1 two se...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I have left 2 messages for smartsteve to contact me but have received no response. As the items had to be shipped urgently I was forced to arrange alternative shipment.
Rating: Cancellation
Company: smn couriers
Left by: Sebastian I.
On: 2/2/2011
For: Bikebox, bikebag, roofbox, ...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I contacted service provider by e-mail, and also was calling him on two given phone numbers for two days, different hours. No reply, only answering machines.
Rating: Cancellation
Company: smn couriers
Left by: Emma H.
On: 12/7/2009
For: large footstool
No Detailed Feedback Available I no longer need my item(s) shipped Shipment no longer needed thank you
* Profile information provided by member. Please verify all credentials.