smallanimaldelivery (80)

Company Snapshot *

Company: Small Animal Delivery
Carrier Operation: Interstate

Other Authority: aphis number 74-T-0053

Insurance: All animals insured to 400.00 at no charge Additional ins is available

View Terms & Conditions

Number of Trucks: 4
Number of Drivers: 4

Payment Methods: Cash, Credit Card
Payment Accepted: Before pickup, At pickup, At delivery
Additional Payment Terms: credit cards are charged 4% more

Categories Served: Pets & Livestock

Small Animal Delivery has been in business 4 years.We move over 1000 pets door to door every year by ground. We also fly pets all over the world. We provide safe, convenient and reliable transportation services for your pet delivery needs. Your animals are special to you and their special treatment should continue during transport. We can ship animals via ground transport or airlines out of Austin or San Antonio .We are bonded and insured for your protection.

Member Information

Member Since:9/26/2005
Feedback Score:80
Positive Feedback:100%

uShip Sales Rank: #1021 of 165,849 overall
#21 in Dogs
#81 in Pets & Livestock
See all rankings

History	Total	1 mo.	6 mo.	12 mo.
Positive	80	1	8	22
Neutral	0	0	0	0
Negative	0	0	0	0
Matches	142	2	10	44
Cancellations	14	0	1	4

Detailed Feedback	Avg. Rating (last yr.)
Communication	4.6/5
Care of Goods	4.9/5
Punctuality	4.7/5
Services as Described	4.8/5
Average	4.8/5

Feedback Received (85)

Feedback Left (87)

Rating:

Positive

Left by: kevinjem (0)

On: 11/10/2009

For: 12 wk old puppy

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Puppies arrived in good shape Communicaion needs work

Rating:

Positive

Left by: Birddogboone (0)

On: 10/4/2009

For: Wirehairde Pointing Griffon

No Detailed Feedback Available

Outstanding quick, safe service and comunication. They made this so easy and comfortable. They picked up our dog a head of schedule and deliverd a head of schedule halfway across the country. The handler/driver was great! Do not hesitate use this company or its service you wont be sorry!!!! Thanks again, DG

Rating:

Positive

Left by: wyoming44 (0)

On: 8/23/2009

For: Bear - Well mannered lab

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Very well pleased with the delivery of my dog Bear to Tennessee from Wyoming. There was a mix-up on the pick-up date and it was 5 days later than planned. Norm, on his own, asked what the daily kennel bill was and deducted it from the delivery fee. Good communication all the way!

Rating:

Positive

Left by: alexkrich (1)

On: 7/31/2009

For: Need to fly a dog from LA to O

No Detailed Feedback Available

Rating:

Positive

Left by: usafangel (0)

On: 6/25/2009

For: 3 large dogs/ San Angelo, TX t

Communication:
Care Of Goods:
Punctuality:
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Excellent!!! This was a great experience for my pets! Norm was polite, caring and extremely reliable! We were more than pleased at the job he did!! Our 3 large dogs arrived quickly and obviously well cared for.

Rating:

Positive

Left by: WANT2GLOW (1)

On: 6/22/2009

For: Need to ship my dog

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Wow! This is the best company that I have ever worked with. They really cater to your needs. My dog Tyson was so much trouble. He has never been with any strangers and gave Hope a lot of problems but she was so wonderful with Tyson. She was so caring and tend to him to make him feel comfortable. I called her and Norman almost ever hour to get updates on their location and how Tyson was doing. They are wonderful people who take pride in what they do and do a very good job at it. Thank you so much

Rating: Cancellation

Left by: bcar (0)

On: 6/18/2009

For: 4 cats

No Detailed Feedback Available

Service Provider was unable to reach customer after a reasonable period of time

Rating:

Positive

Left by: BCunningham (1)

On: 6/14/2009

For: Pug puppy needs a ride to Texa

No Detailed Feedback Available

Excellent service. These guys delivered our 8 week old puppy from West Virginia to Texas. Thank you.

Rating:

Positive

Left by: TanglyOcean (1)

On: 5/31/2009

For: Rascal-My "therapy" dog & best

Communication:
Care Of Goods:
Punctuality:
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Rascal was delivered right to my doorstep in good condition. The driver answered his phone every time I called (which was a lot) to answer questions about how my dog was doing. I would definitely use this shipper again! Thanks Norm and Mike!

Rating: Cancellation

Left by: cocowilson30 (0)

On: 5/26/2009

For: Dojie Emie (one large dog one

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating: Cancellation Left for: bcar (0) On: 6/18/2009 For: 4 cats	I am unable to reach this customer after a reasonable time period have left messages and have emailed them no response
Rating: Positive Left for: mwmcdade (1) On: 6/5/2009 For: Papi - 3 yr old Pitbull Mix	Cut it close on time frame. Hope you are happy to have him home. Thanks Norm
Rating: Positive Left for: BCunningham (1) On: 6/5/2009 For: Pug puppy needs a ride to Texa	Thanks Hope you are enjoying the new pup.
Rating: Cancellation Left for: cocowilson30 (0) On: 5/26/2009 For: Dojie Emie (one large dog one	A scheduling conflict arose that could not be resolved called customer and she told me she changed her mind about moving the dogs
Rating: Positive Left for: Farmchick56 (2) On: 5/23/2009 For: Cowdog pup	Gail is a pleasure to work for and the cookies are the best
Rating: Positive Left for: shilhavy (1) On: 5/23/2009 For: Joe - German Shepherd	Hope Joes happy in Cal he was a pleasure to be around
Rating: Positive Left for: pointermom (2) On: 5/23/2009 For: 4 dogs	Hope you were happy with everything don't hesitate to ask us in the future for help
Rating: Positive Left for: calebcrosier (1) On: 5/23/2009 For: Isabelle and Jinglebelle to lo	Easy folks to work with. Thanks for letting us move your dogs
Rating: Positive Left for: SCooley3444 (1) On: 5/23/2009 For: Tabby Cat Needs Trans. to Pitt	your cat waqs a pleasure to move. Thanks and good luck in pittsburgh
Rating: Positive Left for: bcatuofn (1) On: 5/23/2009 For: Carmella is moving from Nevada	Thanks for giving us the opportunity to move Carmello to Florida for you. She made lotsa noise but was a pleasure to move

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