Deep Blue Freight Services

rldetailing (38) is Looking for Loads East Hampton Ct | 5/15/2013 at 8:05 AM CST
To all my customers that are waiting on shipments I apologize for the delays but this flu took me by surprise and I have been off my feet for awhile | 12/30/2012 at 1:36 PM CST
To all past, present and future customers all of us at deep blue freight service wish you all a Merry Christmas And a Happy New Year | 12/24/2012 at 9:01 AM CST

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Company Snapshot*

Company:

Deep Blue Freight Services

Entity type: Carrier

Business Type: Independent (with pickup truck/van)

Carrier Operation: Intrastate Only (Non-Hazardous Material), Interstate, Intrastate Only (Hazardous Material)

CDL#: 153538281

Insurance: Released Value – $0.60/lb. for no charge; Insurance Info Released On Request

Tracking Options: uShip Status Updates with Location, Direct Contact With Driver Owner

Trailer Type: Auto Carrier, Van Double, Other

Number of Trucks: 1

Number of Drivers: 1

Locations Served: US: Nationwide

Categories Served: Business & Industrial Goods, Food & Agriculture, Full Truckload Freight, Household Goods, Household Moves, LTL, Motorcycles, Other Goods, Special Care

View Terms & Conditions

We Are Now Deep Blue Freight Services We Are Still Family Owned And Operated Just Changed Our Name. We operate Mostly Eastern States From Connecticut To Maine With Trips Into All New York Boroughs As Well As Parts Of New Jersey, We Run Late Model Equipment So As To Save Overhead That We Can Pass Onto Our Customers In Savings. Our Reviews Speak For Themselves As Well As Past Customers. We Have Had A Few Bad Reviews And We Have Had Some Cancellations But Who On Here Has Not We Do Our Best To Accomadate Our Customers With Same Day Service When Available As Well As Ontime Pickup And Delivery. But As Most People Realize Things Come Up And There Are Times When Delays Happen. Our Communication In The Past Has Not Been The Best But We Have Worked On That Problem And Increased Our Communication As Well As Our Customer Service

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Member Information

Member Since:	02/12/12
Feedback Score:	38
Positive Feedback:	93%
Star Rating:	4.7/5 based on 46 reviews
Excessive Cancellations:	3
uShip Sales Rank: #1596 of 450,334 overall #8 in Pool Tables #29 in Other Household & Office Moves #30 in Mower See all rankings

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	42	4	10	36
Neutral:	1	0	1	1
Negative:	3	0	2	3
Total Matches:	85	9	22	75
Cancellations:	14	0	4	11

Detailed Feedback

	Average Rating (last yr)
Communication	4.2/5
Care of Goods	4.4/5
Punctuality	3.7/5
Services as Described	4.4/5

Feedback Received (46)

Feedback Left (81)

Cancellations (14)

Rating:	Positive
Company:	Deep Blue Freight Services
Left by:	Jim J.
On:	5/10/2013
For:	Brunswick pool table (taken...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Pretty communication, delivered within a reasonable time. Good job unloading.
Response from rldetailing:
Jim was a very peasant man to deal with was very informative on pickup location and was also very helpful with unloading the item he had shipped the location that i picked this item up from was very helpful with loading and jim was very helpful when we delivered to him thank you for the business would ship for jim again at anytime

Rating:	Positive
Company:	Deep Blue Freight Services
Left by:	Marthajo M.
On:	5/8/2013
For:	Mirror

Communication:
Care of Goods:
Punctuality:
Services as Described:

Excellent communication and delivery. Thank you
Response from rldetailing:
Marthjo was A pleasure to deal with she was very informative on pickup and was helpful with delivery exceptionally quick with payment of funds I would ship for her anytime she requests thanks for the business

Rating:	Positive
Company:	Deep Blue Freight Services
Left by:	Jeremiah P.
On:	5/3/2013
For:	vintage Joe Baseball Glove ...

Communication:
Care of Goods:
Punctuality:
Services as Described:

thank you!
Response from rldetailing:
You are welcome anytime you need shipping give me a call

Rating:	Positive
Company:	Deep Blue Freight Services
Left by:	Sarina W.
On:	4/30/2013
For:	1978 Suzuki GS 1000

No Detailed Feedback Available

Awesome, thanks!
Response from rldetailing:
Anytime thank you for your business

Rating:	Positive
Company:	Deep Blue Freight Services
Left by:	Sarina W.
On:	4/14/2013
For:	1970 BMW R Series

Communication:
Care of Goods:
Punctuality:
Services as Described:

aweseome, everything great, thanks!
Response from rldetailing:
Sarina was great to work with all information was right on the mark no problems with picking up her bike and delivering it to the destination all info and directions were acurate would ship more for her when asked thank you for the business

Rating:	Positive
Company:	Deep Blue Freight Services
Left by:	Marina I.
On:	3/14/2013
For:	2007 Roadster: Benzh

Communication:
Care of Goods:
Punctuality:
Services as Described:

Fantastic shipment. It took a little longer than expected but they stayed in contact with me the whole time.
Response from rldetailing:
Marina was fantastic to work for even though it took a few extra days to get her scooter delivered i was in contact with her at all times to let her know what was going on i really liked dealing with her and would ship for her again if asked thanks for the business

Rating:	Negative
Company:	Deep Blue Freight Services
Left by:	Tom L.
On:	1/23/2013
For:	2003 Chevrolet Avalanche

Communication:
Care of Goods:
Punctuality:
Services as Described:

Undersized trailer. Damaged truck. Was late and inconvienced my mechanic. Hauled with a rotted out van and ran out of gas. Says they have been doing it for 20 years but they don't know what there doing. Leave the shipping for the pros. Next time I won't let the low bid influence me
Response from rldetailing:
vehicle was delivered in the samecondition it was picked up in I have a pic of the vehicle in question on my profile picks and there was no damage to the paint other than what was done from the accident that it was involved in before moving the vehicle this vehicle was bought from a salvage company in ct as for the vehicle towing it it is not an old rusty vehicle fot being thirty some years old it is in good shape I do not appreciate negative comments made by a customer that was looking for the

Rating:	Positive
Company:	Deep Blue Freight Services
Left by:	Ryan O.
On:	1/9/2013
For:	2 statues

Communication:
Care of Goods:
Punctuality:
Services as Described:

After being stood up on 3 separate occasions for pickup at our facility, everything did work out with this shipment. Rough start, but all ended well. Friendly, dependable driver, will use again.
Response from rldetailing:
ryan was a very friendly customer to deal with even after it took three attempts to pick up his merchandise I would ship for ryan again if asked

Rating:	Negative
Company:	Deep Blue Freight Services
Left by:	Chris L.
On:	1/1/2013
For:	2003 Yamaha YZF-R6

Communication:
Care of Goods:
Punctuality:
Services as Described:

broke a windscreen mirror and blinker added up to over 100 bucks told him send me 75.00 ill take care of it and he wont return my calls or pay pal me
Response from rldetailing:
I only pay for damages that are confirmed I advised the customer to send me pics and a bill he sent me pics of a mirror that does not even look like the mirror there is nothing showing the damage to the windshield or the turn signal on the bike I do pay for damages and I do like to pay for accidents that happen but I am a business and I do not pay for damages that can not be verified and especially for payments that are not being released to me

Rating:	Positive
Company:	Deep Blue Freight Services
Left by:	Dolores R.
On:	12/18/2012
For:	3 leather sofas

Communication:
Care of Goods:
Punctuality:
Services as Described:

Our sofas were delivered as scheduled and assisstance was provided in unwrapping and placing of the furniture. The shipper was responsive to phone calls and overall a pleasure to work with.
Response from rldetailing:
Dolores and her husband were very helpful with delivery and placement of there new furniture i was very pleased with them as a customer and would ship other items for them if asked payment was prompt with no problems I do appoligize for not being able to remove there old furniture but there was not enough room for removal

Rating:	Positive
Left for:	Shawn G.
On:	5/19/2013
For:	Yardman Riding Mower 42"

shawn was a very nice person to deal with easy place to pickup and easy place to deliver i thank you for the business would ship for him again

Rating:	Positive
Left for:	Phyllis C.
On:	5/11/2013
For:	8 x 8 hot tub

Phyllis was very informative and very helpful with the coordination of pickup and delivery of this hot tub she had adequite help to unload was very pleasant of a woman to deal with i would ship other items for this customer anytime she would request me to thanks for the business

Rating:	Positive
Left for:	James R.
On:	5/6/2013
For:	2012 Vectrix VX-2

James was a very nice customer to deal with very informative was very helpful with unloading as well as releasing payments on time would ship for him again at anytime he would request

Rating:	Positive
Left for:	Eric A.
On:	5/4/2013
For:	9ft pool table

Eric was a very nice gentleman to deal with was very helpful with making arrangements for pickup as well as helpful with delivery thank you very much for the business will ship for him again

Rating:	Positive
Left for:	Marthajo M.
On:	5/4/2013
For:	Mirror

Marthajo was A very pleasant woman to deal with on the phone she communicated with me from the start even when pickup address had changed she informed me immediately of this as well as keeping me informed of the changes on the delivery end she was a very nice and kind woman thank you for the business and i would ship for her again anytime

Rating:	Positive
Left for:	Jim J.
On:	5/4/2013
For:	Brunswick pool table (taken...

Jim was very informative with direction to the pickup as well as the people at the pickup point with loading jim was very helpful with the unloading of this item as well as being informative with directions and all communications during this load thank you for the business and hope to do more in the future

Rating:	Positive
Left for:	Sarina W.
On:	4/30/2013
For:	1978 Suzuki GS 1000

Very pleasant woman to deal with prompt payment will ship anytime thanks you for the business

Rating:	Positive
Left for:	Eric D.
On:	4/8/2013
For:	1 Pallet of Car Parts 14

Eric was a pleasure to deal with even though some of the customers were not happy all items were delivered would ship another load for eric anytime he would like thanks

Rating:	Cancellation
Left for:	Donald L.
On:	2/3/2013
For:	1982 Harley-Davidson XLS 10...

A scheduling conflict arose that could not be resolved I was not able to make the delivery of this bike due to vehicle issues and that the vehicle that I use for long runs was totaled by an uninsured motorist and I was not able to get a replacement vehicle as for the van the bike was placed in it was not broken down it was my local delivery van and the bike was placed in there to keep it from the weather I am sorry that the issues arouse that did. And I appolize for the inconvience

Rating:	Cancellation
Left for:	koolaid6666 (5)
On:	1/9/2013
For:	2003 Ford Crown Victoria

I did not show up at agreed upon date and time

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	Donald L.
On:	2/3/2013
For:	1982 Harley-Davidson XLS 10...

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services The service provider picked up my motorcycle on 12/16/2012. The service provider would make a date for delivery but would not show up or even call to let me know he was not coming. When I finally got a hold of him he would give me some excuse and tell me he would deliver at another date with the same results. It was getting increasingly harder to get a hold of service provider to the point of no response. I tried to get ahold of u-ship numerous times with no answer on web site. I even called wit

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	koolaid6666 (5)
On:	1/9/2013
For:	2003 Ford Crown Victoria

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time I called and called with no response I waited over a month for the shipper to pick up and never did. He said he go the flu. This has been a nightmare to deal with. I'm now being charged storage fee's.

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	Thomas M.
On:	1/8/2013
For:	Riding Floor Scrubber witho...

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time The service provider asked about moving my item on a specifc date and time when placing his bid. I confirmed this time window with the loading site before accepting his bid. After booking, the service provider failed to show up to pickup the item for transport. Everytime I contact the service provider he say he will pickup the item and gives me both his proposed date for pickup and delivery(usually a day or two out). I have confirmed every date with the pickup site and someone has always bee

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	Steve O.
On:	12/22/2012
For:	YAMAHA U5 UPRIGHT PIANO

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment The service provider was unable to ship the piano at this time
Response from rldetailing:
After reviewing the location I am not comfortable with where this item is going also with the value of this item I am not comfortable with moving this item I apologize for any inconvience

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	Peter A.
On:	11/20/2012
For:	2002 Volvo S80

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time It has been three weeks and I still don't have a date from the carrier about when he will pick up.
Response from rldetailing:
I showed up to pick this shipment up but the shipper did not inform me this was a dealership if I had been informed of this I would have made arrangements with the dealership to be able to pick this vehicle up even though they were closed I am sorry for the misunderstanding and I have been trying to make arrangements to go back to move this for the customer but have not been able to make this happen I apologize for any inconvience

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	James G.
On:	11/6/2012
For:	2006 POLARIS CLASSIC FST TU...

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services This shipper is totally unprofessional with total disregard for anyone's time or schedule. The shipper was supposed to pick up and deliver my item on oct.27 he never called myself or the seller to tell us any different. After calling him numerous times with no response I finally Ihim again on nov. 6 @12:30 he tells me he is on the way to get the item to have it to me on nov. 7 I call the seller to inform him of the pickup ,when I arrive home I have an e-mail that he cannot complete the transac
Response from rldetailing:
with al the efforts i made to pick up and deliver this item to the customer i was just not able to accomadate this customer i had delays due to the storm and had customers that were waiting for shipments that were booked before the storm i made all efferts to get this item picked up but it was not able to happen i appoligize for the inconveince but my my overall delivery record should tell that i usually deliver as promised out of fifty booked loads i have only eight that have had to be cancelle

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	Brooks B.
On:	10/26/2012
For:	Four winns Sundowner 225

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider I accepted bid 2 weeks ago with the understanding shipment would be delivered quickly. 2 weeks later, I do not have my item, amd do not have confidence in transporter.
Response from rldetailing:
After all efforts were made to get this item moved I was not able to accomadate this customer

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	Ikechukwu E.
On:	6/20/2012
For:	2004 Mercury Grand Marquis

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time This service provider is inexperienced, has no other means of receiving payment other than cash, has no bank account nor credit card facility. They needs to be properly established to be here. They never bothered to consult with me before requesting for cancellation, and are now costing me storage fees of $25 per day starting today.
Response from rldetailing:
In my profile it states that i do not accept any other payments but cash i have done this because i have gotten burned by to many people with checks or promises of payment and then do not follow through i am sorry it cost you in storage fees but i am just being a good business man and trying not to get burned again you could have also made arrangements for me to get paid at delivery and you could have reimbursed them

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	Mitch F.
On:	6/18/2012
For:	75 inch couch

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time Service provider refuses to call me back and has twice not picked up when they said they would be here.

Rating:	Cancellation
Company:	Deep Blue Freight Services
Left by:	Patrice M.
On:	6/14/2012
For:	Leather Sofa

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period Have emailed three times over the past 24 hours. I had to know today if the service provider is able to pick up tomorrow. Now it's the end of the day, and I'm in a bind to find another service provider for tomorrow.

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