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rkrtransport (36)

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Company Snapshot *

Company: rkrtransport
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)

Categories Served: Vehicles, Boats, Pets & Livestock, Motorcycles

Locations Served: US Regional, US National

Member Information

Member Since:11/9/2007
Feedback Score:36
Positive Feedback:91%
Excessive Cancellations:1

History	Total	12 mo.
Positive	40	1
Neutral	0	0
Negative	4	0
Matches	82	0
Cancellations	13	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (57)

Feedback Left (65)

Rating: Positive Left by: dbmaiden (1) On: 2/12/2008 For: 2003 Buell Lightning XB9S Read Story	No Detailed Feedback Available	Ronny and Mandy are the real deal. They are extremely professional and communicate very well. You can expect nothing but the best service for whatever you request them to ship. Always accessible. The highest regards in handling my transportation needs at a fair cost and reasonable to exceptional delivery time.
Rating: Negative Left by: Popeye99 (0) On: 2/12/2008 For: 1997 Honda GL 1500 Gold Wing S	No Detailed Feedback Available	Custom Goldwing was delivered uncovered, full of sand, salt, grit & left uncovered in an ice storm overnight. Electrical systems soaked, custom paint covered in salt/sand. Bike loaded behind drive-wheel for added filth. Ignition, vents, radiator gril, etc., packed with sand/salt/ice. Still trying to clean it out. A $10. tarp & a few bungees could have prevented this mess. I did not expect such a complete lack of common sense. This motorcycle may never be the same. Driver was clueless. Response from rkrtransport: Sir, the facts of the matter are that your an overly demanding and controlling individual who was not happy from the beginning of our transaction because I could not get the bike to you as fast as you thought I should have. Nowhere on your listing did you specify firm dates. Nowhere on your listing did you specify or request enclosed shipment and I did not bid enclosed. The bike did not sit through an ice storm, it snowed. Safe delivery of the bikes I transport are #1 priority to me.
Rating: Positive Left by: egeorge50 (1) On: 2/9/2008 For: 2003 Yamaha	No Detailed Feedback Available	Ronny did a great job..bike arrived in great condition. I would recommend his service to anyone. Thanks. Bill
Rating: Positive Left by: gj4fun (21 ) On: 2/9/2008 For: POLARIS RANGER UTV FROM KS TO	No Detailed Feedback Available	Terrible weather and wind and this guy prevailed. Great communication. As reliable and trustworthy as they get.
Rating: Positive Left by: ataxia1 (1) On: 2/8/2008 For: 2006 Honda CBR 600 RR	No Detailed Feedback Available	Excellent shipper. On-time, great price. Would definitely use again.
Rating: Positive Left by: majpfraz2 (1) On: 2/8/2008 For: 2001 Buell M2 Cyclone Read Story	No Detailed Feedback Available	Ronnie and his folks did a great job at a great price. I will definitely use them again next time I need something shipped. Response from rkrtransport: Thank you Paul.
Rating: Positive Left by: cterry66 (3) On: 2/7/2008 For: 1979 Triumph T 140 V Bonnevill	No Detailed Feedback Available	Ronny had some bad luck with his truck so it took a lot longer than I expected to get my bike. It arrivied last night and was in good shape, he had taken good crare of it. I would use his services again
Rating: Negative Left by: drbruno5 (0) On: 2/5/2008 For: 2005 Harley-Davidson FLSTCI He	No Detailed Feedback Available	Was told 2 weeks and now it's been 4 weeks. And still no bike. No returns of calls or emails. They keep coming up with excuses one after another. Filed complaint with uship and paypal for a full refund. Bad business, beware !!! Response from rkrtransport: At no time were we informed that this gentlemen was disgruntled with the fact that we had a delay picking up his bike. We have been in contact with him and updated him on the delay and he bike was set to be picked up on Thursday. We have refunded his money in full and apologize for any inconvenience to him. We are not mind readers, we do not know a person is unhappy unless they tell us. He overreacted and left bad feedback without even contacting us about what issues he was having.
Rating: Positive Left by: amaddogiam (5) On: 2/1/2008 For: 2004 Honda VTX 1300	No Detailed Feedback Available	delivered as promised
Rating: Positive Left by: jbyrd1960 (1) On: 1/30/2008 For: 2006 Harley-Davidson FLHX Stre	No Detailed Feedback Available	Great guy, took good care of my baby. Recomend him to anyone. I trusted them with a 25,0000 dollar toy and they came thru. Thanks!

Rating: Negative Left for: drbruno5 (0) On: 2/5/2008 For: 2005 Harley-Davidson FLSTCI He	At no time were we informed that this gentlemen was disgruntled with the fact that we had a delay picking up his bike. We have been in contact with him and updated him on the delay and he bike was set to be picked up on Thursday. We have refunded his money in full and apologize for any inconvenience to him. We are not mind readers, we do not know a person is unhappy unless they tell us. He overreacted and left bad feedback without even contacting us about what issues he was having. Response from drbruno5: This is a total lie! You told me you could pickup bike in a week or 2. It's been 4 weeks and you never picked up yet.And you wonder why I'm disgruntled ?? You never returned emails or phone calls.You were never in contact with me except 1 time in all 4 weeks! You don't have to be a mind reader to figure out that 4 weeks later I have not received bike I might become a little angry. You gave me an offer an I accepted it, now live up to the agreement you promised.Then you leave me neg. feedback ???
Rating: Positive Left for: scott1575 (2) On: 1/29/2008 For: 1997 Honda VT 1100 C2 Shadow A	Ken is a very nice person. Great to work with and patient all the way. Thanks Ken, we enjoyed bringing you your new ride.
Rating: Positive Left for: jbyrd1960 (1) On: 1/29/2008 For: 2006 Harley-Davidson FLHX Stre	Jim is a super guy. Awesome to work with. Very laid back and easy going. Thank you for your business. You can call us anytime you need anything done.
Rating: Positive Left for: onelowr (1) On: 1/29/2008 For: 2004 Yamaha YZF-R1	Phillip is a great guy to work with. Thank you for your business. Call us anytime! Happy New Year.
Rating: Positive Left for: rpeek14 (1) On: 1/29/2008 For: 2007 Kawasaki Ninja 250R	Richard and Bonnie are very nice people to work with. They are very helpful and patient. Thank you for your business and your patience. We hope you enjoy your new bikes.
Rating: Positive Left for: rpeek14 (1) On: 1/29/2008 For: 2006 Harley-Davidson XL 1200L	Richard and Bonnie are very nice people to work with. They are very helpful and patient. Thank you for your business and your patience. We hope you enjoy your new bikes. Happy New Year. Mandy & Ronny RKR
Rating: Cancellation Left for: ekoler01 (1) On: 1/25/2008 For: 2001 Harley-Davidson Fat Boy I	A scheduling conflict arose that could not be resolved
Rating: Positive Left for: spunkedy (1) On: 1/23/2008 For: 1993 Harley-Davidson 883 Sport	Edward is great to work with. Easy going and patient. Thank you Edward for a smooth transaction. A+
Rating: Positive Left for: mobey (1) On: 1/21/2008 For: 1997 Yamaha YZF 1000 R Thunder	Thank you your business Kenneth. Call us anytime. Happy New Year.
Rating: Positive Left for: maximummotors (20 ) On: 1/21/2008 For: 1996 Harley-Davidson Fat Boy	Lee is a very nice person. Easy going and patient. Thank you for your business Lee. Happy New Year. Response from maximummotors: 1996 Fatboy outbound to Columbus Ohio

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