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prestonbriggs (1)

Member Since 06/08/09

Feedback Score:1
Percent Positive:100%
Total Positive:1
Total Negative:0
Learn more about these numbers

Forum Posts:0
Tips Submitted:0

History	Total	6 mo.	12 mo.
Positive	1	1	1
Neutral	0	0	0
Negative	0	0	0
Matches	1	1	1
Cancellations	0	0	0

Feedback Received (1)

Feedback Left (1)

Rating:

Positive

Left by: TransproUSALogistics (102

)

On: 6/24/2009

For: press

Thank you for having been selected to address your transportation needs & would certainly like the opportunity to be asked / accepted to do so again. Understandably not all services as provided for necessarily meet your expectations due to circumstances beyond broker’s immediate control thereof. Understand shipment suffered damage during transit and claim will be submitted.

Rating:

Negative

Left for: TransproUSALogistics (102

)

On: 6/25/2009

For: press

Arranged to ship a small printing press. Payed extra for inside delivery. Didn't get it. Didn't get refund. Press arrived broken. Truckers (R+L Trucking) apparently broke it, then wrapped up the broken bits in a bundle of Saran wrap to conceal the damage. Other than that, how did you enjoy the play Mrs. Lincoln?
Response from TransproUSALogistics:
Excellent customer to deal with & a good communicator following initial email exchanges once bid was accepted. Carrier’s performance in this case did not meet the expectations of either the customer or the broker. Customer has subsequently been advised to file damage claim & of the process to do so. Carrier didn’t send proper resources to effect delivery as per BOL special instructions. Cargo insurance rider not purchased so shipment defaults to being under carrier’s blanket insurance policy.

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Title	Price	Bids	Origin	Destination	Miles	Date
press Other Business & Industrial Goods		1	San Francisco, CA	Seattle, WA	813	6/15

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