pianotek (9)

Company Snapshot *

Company: Fretter's Piano Svc.
Business Type: Specialty Hauler
Carrier Operation: Interstate

Payment Methods: Cash, Credit Card, Check, PayPal, Money Order
Payment Accepted: At pickup, At delivery

View Terms & Conditions

Number of Trucks: 4
Number of Drivers: 2

Categories Served: Household Goods, Special Care

Specializing in piano moving and storage of all types. The business was established in 1984, and offers all types of piano repair and restoration as well. We are based in Tennessee with affiliates and regular shipments to Alabama.

Pictures & Videos (1)

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Member Information

Member Since:9/22/2008
Feedback Score:9
Positive Feedback:100%

uShip Sales Rank: #1513 of 166,094 overall
#31 in Pianos
#69 in Special Care Items
See all rankings

History	Total	6 mo.	12 mo.
Positive	9	3	8
Neutral	0	0	0
Negative	0	0	0
Matches	14	5	9
Cancellations	2	1	1

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (11)

Feedback Left (14)

Rating:

Positive

Left by: harbin (1)

On: 10/26/2009

For: upright steinway

Read Story

Communication:
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Services As Described:

pianotek did a great job. The men were punctual and professional. My piano was moved without a scratch. Pianotek moved my antique upright piano to my daughters house 425 miles away one morning and it was there safely that same afternoon I was very pleased and would definitely use them again.

Rating:

Positive

Left by: cncn2k (1)

On: 8/7/2009

For: Mason & Hamlin Baby Grand Pian

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Rick and his partner Jason are a pleasure to do business with. Prompt shipping and delivery. Very professional service. Took great care in moving and handling the piano. Recommended. Thank you.

Rating:

Positive

Left by: lindaspet (1)

On: 8/5/2009

For: lindas pet

Read Story

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completed delivery even if it was late in the evening .Rick had to keep in contact with me to do so and he did a good job.More bang for the buck.Only negative is you have to give him NY pizza.Would recommend him for piano moving

Rating: Cancellation

Left by: meanchat (1)

On: 8/2/2009

For: Wilmington NC to South Amboy,

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment

Rating:

Positive

Left by: drivkin (1)

On: 4/22/2009

For: Piano Move

No Detailed Feedback Available

Great move. Guys were prompt and professional, highly recommended!

Rating:

Positive

Left by: montenery (1)

On: 2/1/2009

For: Nana's Story & Clark from Mt V

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Rick and his helper did a great job. It only took them a few minutes to have the piano safe in the truck. It arrived as scheduled at my daughter's house with no problems. They have my recommendation!

Rating:

Positive

Left by: homertcornish1 (1)

On: 1/11/2009

For: grandma's gift piano

Read Story

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We were quite pleased with the manner and professionalism with which the move of our piano to Maryland was carried out. We had not problems and would encourage others to use the services of Painotek.

Rating:

Positive

Left by: tdkorson (1)

On: 12/9/2008

For: Jean's Piano fron Tullahoma to

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I cannot say enough great things about the Pianotek guys! They had great personalities and were very efficient. They had by far the most reasonable bid for moving my piano and in less than 24 hours of accepting their bid my piano was sitting in my living room. I would recommend them highly and use them again. My experience with Pianotek was excellent!

Rating:

Positive

Left by: jgmorfin (1)

On: 11/29/2008

For: Morfin Baby Grand

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The pianotek team are what I refer to as "relaxed professionals". They were focussed on carefully doing their job in an unhurried manner. They competently disassembled, wrapped and loaded our baby grand piano. From the recipients of the piano I received the following "The guys were *very* kind, gentle and helpful. They even repaired a worn screw-hole for one of the legs using wood scraps and wood glue, and gave me some tips regarding what I should have looked at and done." Excellent service

Rating: Cancellation

Left by: kelleyjr (0)

On: 11/14/2008

For: Anna Kate's piano

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved Unbeknownst to either of us, I had talked to the service provider's partner via an introduction from the seller of the piano I am trying to move outside of uship. Thus, the uship service provider thought he was making two deliveries to the same city at the same date. Therefore, he offered a more competitive price than he was able to support. While this is inconvenient for me, as I have to go through the bid process all over again, I think it was an honest mistake by the service provider.

Rating: Positive Left for: harbin (1) On: 10/26/2009 For: upright steinway Read Story	This was a fine experience. Everything was as described and went as expected. We hope to be of service again sometime.
Rating: Positive Left for: lindaspet (1) On: 8/7/2009 For: lindas pet Read Story	Great time working with Vinny. He had a great pizza waiting on the table when we got there. Glad to go again.
Rating: Positive Left for: enigma2k27 (1) On: 8/7/2009 For: Hammond Organ A100 like B3	Great folks, nice trip & good crabcakes.
Rating: Positive Left for: cncn2k (1) On: 8/7/2009 For: Mason & Hamlin Baby Grand Pian	Great folks, great piano, & good turkey pie.
Rating: Cancellation Left for: meanchat (1) On: 8/2/2009 For: Wilmington NC to South Amboy,	I am no longer able to accommodate this customer’s shipment I had bid on a good number of shipments for this trip that goes from our home base in Tennessee to New York City and back through Maryland. About 30 minutes before this bid was accepted a different bid for a "Mason Hamlin" piano was accepted that determined which route we would travel to NYC from Nashville thus taking us north through Ohio & Pa. Had the Wilmington NC- S.Amboy NJ bid been accepted first I would of had to cancel the other as we either have to take the northern route or the
Rating: Positive Left for: AmericanMoving (93 ) On: 7/12/2009 For: Upright to Utah	IT all turned out fine Good job. Response from AmericanMoving: Thank you for your business!
Rating: Positive Left for: drivkin (1) On: 4/22/2009 For: Piano Move	Fine folks and a fine move.
Rating: Positive Left for: homertcornish1 (1) On: 1/30/2009 For: grandma's gift piano Read Story	Enjoyed working with these folks. Glad to do it again anytime.
Rating: Positive Left for: montenery (1) On: 1/29/2009 For: Nana's Story & Clark from Mt V	Everything was as described by the shipper. Everyone was pleasent and good to work for. Call back anytime.
Rating: Positive Left for: jgmorfin (1) On: 11/28/2008 For: Morfin Baby Grand	I enjoyed meeting the professor. Everything was as it should be for the move, and I hope to meet again and perhaps be of service.

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