CUSTOM TRANSPORT LLC

  • phillipstrucking (1616+ Positive Feedback)   Another successful trip in the books. | 6/16/2012 at 2:57 AM CST
  • is in route to Ohio | 6/13/2012 at 9:09 PM CST
  • is In route to Portland OR. | 6/12/2012 at 11:19 PM CST
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Company Snapshot*
Company: 

CUSTOM TRANSPORT LLC

Entity type: Carrier
Business Type: Independent Trucker (Owner Operator)
Carrier Operation: Interstate
CDL#: Upon Request
DOT#: 2301702
MC#: 785828
Insurance: Full Value Protection – additional charge; Full Value Protection – no additional charge up to $1,000,000.00
Trailer Type: Flatbed, Lowboy, Auto Carrier, Removable Gooseneck, Other
Number of Trucks: 1
Number of Drivers: 1
Locations Served: US: Nationwide
Categories Served: Boats, Full Truckload Freight, Heavy Equipment, Household Goods, LTL, Motorcycles, Pets & Livestock, Special Care, Vehicles
We are here to make your shipping needs easy! Fully insured LLC with a personal touch.

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Member Information
Member Since: 01/24/12
Feedback Score: 16
Positive Feedback: 90%
Star Rating:
4.5/5
based on 20 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 5
  Neutral: 0 0 0
  Negative: 0 0 1
  Total Matches:
22
0 0 6
  Cancellations:
1
0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (20)
Feedback Left (22)
Cancellations (1)
Items: 1 - 10 of 20 Page: 1 2 Next > >>
Rating: Negative
Company: CUSTOM TRANSPORT LLC
Left by: Glen B.
On: 11/9/2012
For: 9 total units 56,57,58 olds...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Shane Phillips delivered my units in 3 loads, on the last load, he said he was stopped at a weigh station and told he was over weight. Shane removed two expensive complete quarter panels and said he would drop them off in a week or two. I have called him repeatedly, first I was told his truck was broke. After dozens of calls he quit accepting or returning my call. I am out $2,000.00 in parts and the man is nothing but a lier.Do not trust him with your shipment. I paid him in full and got cheated
Response from phillipstrucking:
Stay away from this guy! Take it from me and the other poor truckers he has screwed! Glen is a crappy person and will try to get one over on you any way he can! We did 5 loads for him and not only did he ask for multiple change orders, he refused to pay for them at the end. I lost over 3,000 in time, miles and fuel to this man. Also uship left me high and dry with no help too.
Rating: Positive
Company: CUSTOM TRANSPORT LLC
Left by: Cory B.
On: 9/27/2012
For: 2006 Fifth-Wheel for transport
No Detailed Feedback Available Shane and his co-pilot are as good as it gets. Kept us imformed on the status through the whole trip. Very prompt and professional.
Rating: Positive
Company: CUSTOM TRANSPORT LLC
Left by: Andrew K.
On: 9/24/2012
For: 7 vehicles for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great to work with... on time, and great communication. Thanks, I hope we can work together again.
Rating: Positive
Company: CUSTOM TRANSPORT LLC
Left by: Derek L.
On: 8/30/2012
For: ** ENCLOSED 44' GOOSENECK T...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent Communication and Service. This was a very positive experience.
Rating: Positive
Company: CUSTOM TRANSPORT LLC
Left by: Mike W.
On: 7/3/2012
For: YAMAHA 212SS
Communication:
Care of Goods:
Punctuality:
Services as Described:
QUICK SHIPMENT. GOOD COMMUNICATION. I WOULD RECOMMEND IN THE FUTURE.
Rating: Positive
Company: CUSTOM TRANSPORT LLC
Left by: Kyle S.
On: 6/29/2012
For: International Harvester : S...
Communication:
Care of Goods:
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Services as Described:
Shane is very fast and on time, he keep me imformed ever two hour on the shipment. He took the utmost care for the truck, as if it was his first born. From the pick up to the drop off, I wasn't worried one bit. Just to let you guys know the truck still turns heads. Thank you so much.
Rating: Positive
Company: CUSTOM TRANSPORT LLC
Left by: Jonathan L.
On: 6/16/2012
For: Honda : CB
Communication:
Care of Goods:
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Services as Described:
This guy is a lightning bolt!! From pick up to drop off was less than 24hrs! Great communication too. Highly recommend.
Rating: Positive
Company: CUSTOM TRANSPORT LLC
Left by: ncichos (5uShip Tracking: Status Updates with Location
On: 6/16/2012
For: NEW 34' 2012 Travel Trailer...
Communication:
Care of Goods:
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Services as Described:
Awesome! Awesome! Awesome! This is your man to get the job done! Shane is very; fast, curtious, responsive and true to his word. If you need someone trust worthy and who takes great pride taking care of your equipment, ACCEPT NOW! -Thanks buddy
Rating: Positive
Company: CUSTOM TRANSPORT LLC
Left by: Jared J.
On: 6/7/2012
For: Trailer
Communication:
Care of Goods:
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Services as Described:
Shane was great. He arrived when he said he would and on short notice. He was accommodating with a couple problems we had. He delivered our trailer across country safe and fast. Would definitely use again. Thank You
Rating: Negative
Company: CUSTOM TRANSPORT LLC
Left by: Roger G.
On: 5/14/2012
For: 2005 Travel Trailer for tra...
No Detailed Feedback Available Worst Shipper Ever!!! Shane Phillips backed into a tree causing $8K in damage. The rollout awning also went missing while in transport, something he "knows nothing about". His insurance has so far left me high and dry, saying that I need to collect the deductible from him and he has refused to pay. People make mistakes, but it's how they handle them that defines who they are. Unfortunately, in this case, Shane is a careless driver and a dishonest person that will screw you if given the chance
Response from phillipstrucking:
Where do I even begin, Roger Grow of AGR Building Inc 1035 Pearl St, #205 Boulder,Co Roger@agrbuilding.com www.AGRBuilding.com was a nightmare from the very start, from lies about the shape of the unit to trying to scam my insurance company. He guided us into a low tree branch that only he could see and then demanded we pay for it. I reported the claim to my ins co. and he tryed to scam them out of 10k. for a scratch. Use caution Roger Grow is Pro scam artist. Then didnt even pay for transport!
Items: 1 - 10 of 22 Page: 1 2 3 Next > >>
Rating: Positive
Left for: Edward W.
On: 10/2/2012
For: 1959 Glen L Missile Arrow W...
Ed is the perfect customer!! He was on top of getting us all the info we needed and in a timely manner. It was our pleasure to haul such an amazing piece of boating history. Enjoy the boat and again thank you so much!!!
Rating: Positive
Left for: Cory B.
On: 9/27/2012
For: 2006 Fifth-Wheel for transport
GREAT guy to haul for! He was on top of it all. We would jump at the chance to haul for Cory again. Thank you for your business. Custom Transport LLC.
Rating: Positive
Left for: Andrew K.
On: 9/22/2012
For: 7 vehicles for transport
Great people to work with. On top of every detail! Would gladly haul for them again! Thanks Andrew! Custom Transport LLC.
Rating: Positive
Left for: Derek L.
On: 8/29/2012
For: ** ENCLOSED 44' GOOSENECK T...
Great guy to haul for. Great communication, and very flexible with drop time. I would haul for Derek again anytime! Thanks, Custom Transport LLC.
Rating: Positive
Left for: Glen B.
On: 8/26/2012
For: 9 total units 56,57,58 olds...
Stay away from this guy! Take it from me and the other poor truckers he has screwed! Glen is a crappy person and will try to get one over on you any way he can! We did 5 loads for him and not only did he ask for multiple change orders, he refused to pay for them at the end. I lost over 3,000 in time, miles and fuel to this man. Also uship left me high and dry with no help too.
Rating: Positive
Left for: Mike W.
On: 7/2/2012
For: YAMAHA 212SS
True professional in every scence of the word! He was on top of everything! Made sure I had all the info needed and returned emails fast. If you get the chance to haul for him, JUMP AT IT! I will haul for them again any time. Thanks! Custom Transport LLC.
Rating: Positive
Left for: Kyle S.
On: 6/19/2012
For: International Harvester : S...
Great guy! He was on top of everything! Made sure I had all the info needed and returned emails fast even before booking. If you get the chance to haul for him, JUMP AT IT! I will haul for again any time. I wish all transaction went this smooth. Thanks! Custom Transport LLC.
Rating: Positive
Left for: Jonathan L.
On: 6/15/2012
For: Honda : CB
Great guy! He was on top of everything! Made sure I had all the info needed and returned emails fast even before booking. If you get the chance to haul for him, JUMP AT IT! I will haul for again any time. I wish all transaction went this smooth. Thanks! Custom Transport LLC.
Rating: Positive
Left for: ncichos (5uShip Tracking: Status Updates with Location
On: 6/15/2012
For: NEW 34' 2012 Travel Trailer...
Great guy! He was on top of everything! Made sure I had all the info needed and returned emails fast even before booking. If you get the chance to haul for him, JUMP AT IT! I will haul for again any time. I wish all transaction went this smooth. Thanks! Custom Transport LLC.
Rating: Positive
Left for: Jared J.
On: 6/7/2012
For: Trailer
True professionals in every way. They handeled EVERY detail perfectly and promptly. I look foward to the chance to work with this great group of guys again! Thank you very much Jared and Terry. Shane Phillips of Phillips Custom Transport LLC.
Items: 1 - 1 of 1  
Rating: Cancellation
Company: CUSTOM TRANSPORT LLC
Left by: John N.
On: 4/30/2012
For: Looking for Shipper to Haul...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Service provider stayed in contact with me up till pickup and showed up on time. He tried everything he could to do the load but the trailer he just purchased didnt quiet work out. I will use again if he finds a way to make it work. Very good to work with and hated to have to cancel but we both did agree and would recommend and use the shipper again
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