| 8/17/2008 | Service Provider | Negative
| jkonkle (0) |
they lost my rails to the bed and never completed delivery. I called them multiple times and also contacted uship.com - I would not use either the shipper or uship.com given the poor experience with them. This was shipped in 2007, I've waited almost a year with no resolution.
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| 1/8/2008 | Service Provider | Cancellation
| AggieDave (0) |
The Service Provider did not show up at agreed upon agreed date & time.
Dick, accepted the book it now feature and called to advise of same. Set up about a week plus in advance and communication was good. He advised he would call the day before pick-up on Thursday the 27th for pick up scheduled on the 28th. The call never came. He had advised on our first conversation that he would be unloading in Mississippi and in my area the afternoon of the 28th. I called at approx noon on Friday. Dick advised he was in MS and would call when in route. I called at 5:10 pm a
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Response from osdship:
We drove 160 mi to p/u a boat. The cust. knew we would arr. after 6PM, but called around 5PM to put us off until the next day causing an unplanned hotel expense. He called the next morning and asked to meet about 10AM. My travelling companion had become ill overnight and we didn't leave the hotel until 10:30. A few minutes later we were told by phone that since we were "so late", a "friend" was now going to deliver the boat. This was his way of backing out of a contract at our expense.
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| 12/20/2007 | Service Provider | Neutral
| hollyt (0) |
The movers arrived 4 hours late but other than that the move went smoothly and was completed in one day. The real snag was that Dick would not give me a receipt for my payment, which I needed for reimbursement. I asked him for one over a dozen times over an 8 week period -- each time he said he would send it to me but never did.
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Response from osdship:
Upon arriving San Francisco from LA for a scheduled evening unload, we were asked to wait and unload the next morning. This put our schedule off to move Holly from Napa to her high rise apartment in San Francisco. Holly paid for the move with a credit card and twice was faxed the receipt she requested. The information she needed was also available through the record with uShip.
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| 10/10/2007 | Service Provider | Positive
| RedRaider04 (0) |
Great communication with both the company and the driver himself. Driver was extremely courteous and clearly knew what he was doing. Delivery was made on schedule and in pristine condition. An overall great experience at a very competitive rate. Recommended all the way!
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| 10/1/2007 | Service Provider | Positive
| 007sbb (0) |
Had no problem contacting the company or the driver. They were polite and made moving the pieces easy.Very nice driver who was very helpful loading and unloading.
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| 9/26/2007 | Service Provider | Positive
| ushipmicah (2) |
The guys were great! Very professional, flexible and helpful. I would definitely use them again.
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| 9/24/2007 | Service Provider | Positive
| thaieliu (1) |
I would definitely reccomend using this shipper. Richard and Clyde are great guys and very easy to work with. Thanks guys
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| 9/24/2007 | Service Provider | Positive
| deanne (1) |
My experience with this company was great. Their communication was good, and the people I worked with were very nice.
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| 9/21/2007 | Service Provider | Positive
| matuck (1) |
This company was so nice to deal with. My daughter's cat was delivered safe and sound and at a reasonable price and in a timely fashion. The driver and owner were in constant contact with us and it was a blessing to have Luna delivered to us. Thanks U Ship.
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| 9/20/2007 | Service Provider | Positive
| ronnymovesmartnow (3) |
Company delivered what was promised and on time! I will use them again. It is a pleasure and privilege to serve you,
Ronny Gonzalez
Director, Business Development
International & National Accounts
Certified Moving Consultant (CMC)
Registered International Mover(RIM)
Certified Office & Industrial Consultant (COIC)
MOVESMART LLC
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