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No Detailed Feedback Available
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The Service Provider did not show up at agreed upon date and time Service provider was unable to meet agreed upon timelines for pick up and delivery of vehicle. They did, however, communicate all through the process, but were just unable to get the shipment completed.
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No Detailed Feedback Available
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Customer could not reach me in a reasonable period of time I was under the impression I was going to be servicing a customer. I am not really comfortable with someone "double brokering" the freight. The amount of information I received from this customer was rather limited. I respectfully decline to handle this shipment. Would have appreciated knowing that this was the situation from the beginning.
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No Detailed Feedback Available
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The Service Provider is not able to accommodate this shipment i think its not fair that this service provider made me wait for almost two months with out any explanation and even tho i called them they would just tell me that they would bring it the next week i dint make it a big deal but im very disapointed that now they wanna cancell supposely because it dosent fit they should of know they it dint fit since the start because i provided them with sufficent information about my truck and they should of know that it dint fit i think i need a better excuse
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No Detailed Feedback Available
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The Service Provider is not able to accommodate this shipment The service provider was not able to pick up the car within the time frame they agreed to.
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No Detailed Feedback Available
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After communicating directly, I am not comfortable with this Service Provider The shipper stated that the truck would be picked up with in one week of the bid acceptance. Shipper then said truck broke down and would be back up by next week. After the next deadline past I was told that they would call me back to let me know when the vehicle would be picked up. After 5 days of no t answering the phone the shipper stated that they would have to cancell. This tied up my vehicle for 1 month, and now I have to relist. Very poor way to do business!
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No Detailed Feedback Available
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The Service Provider is not able to accommodate this shipment After I accepted the bid and they set a date they were unable to deliver. They are not able to provide me a time frame in which they can pick up my item and deliver it. I have been waiting on them for over a month. They continue to change dates on me. After calling them and explaining to them that the person I purchased the car from, can no longer wait and that I also need it home, they agreed it would be best if I cancel.
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No Detailed Feedback Available
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The Service Provider is not able to accommodate this shipment
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No Detailed Feedback Available
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The Service Provider is not able to accommodate this shipment I very clearly stated in my listing that the car was to be picked up by December 30th or fees would incur at $25 per day. I further e-mailed Milly at On Time Logistics before accepting bid and she responded with "We will get it taken care of no later than December 31th"
Not only did they not get it taken care of but they never called to let me know and caused over $200 of storage fees at the pickup location.
Now two weeks later I just get an e-mail cancellation. No Call, no offer to pay
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No Detailed Feedback Available
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The Service Provider did not show up at agreed upon date and time I WILL NEVER USE THIS PROVIDER AGAIN. COST ME 436.00 IN STORAGE FEES DUE TO NOT PICKING UP WHEN AGREED. WEEKS LATER AFTER SERVEL CALLS. ALL I GOT WERE EMTY PROMISES. I HAD TO FLY MY BROTHER DOWN AND DRIVE THE TRUCK HOME. THEY MAY WANT TO RETHINK THEIR NAME ON TIME!!! (WHAT A JOKE) I WOULD SUGGEST TAKING THEM OF USHIP AS I FEEL THEY ARE DEAD BEAT SHIPPERS. THANKS JON.
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No Detailed Feedback Available
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The Service Provider did not show up at agreed upon date and time I have no complaints with this provider. They seem professional. However, the provider was supposed to pick up the car yesterday. Due to some miscommunication that did not happen. Could not pick up today either. Now it is up in the air as to when they will be able to leave for Richmond with our car. We cannot wait any longer and are going to find someone who can give us the definitive date that we need. Thank you
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