| 2/25/2008 | Service Provider | Negative
| jakedorn (0) |
HAD TO PAY THE CARRIER ADDITIONAL $$ TO GET THE CAR AS BROKER HAS MISQUOTED. WHEN COMMUNICATED TO BROKER THEY PROMISED TO REFUND. AFTER SEVERAL CALLS & BROKEN PROMISES WE GAVE UP- DO NOT DO BUSINESS WITH THEM
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| 8/20/2006 | Service Provider | Positive
| corolla (0) |
Excelent service. Right on time pickup and delivered as promissed. Extremely hounest and professional people. Thank you UShip.com for introducing these fine people.
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| 7/30/2006 | Service Provider | Positive
| grandmarquis (1) |
everything was terrifici-- good followup,k validation fo address and considerations. The vehicle arrived in perfect condition and on the date expected. thanks.
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| 7/7/2006 | Service Provider | Positive
| littlenel03 (1) |
Fast shipping! Very communicative, A++++++++
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| 6/19/2006 | Service Provider | Negative
| easley (0) |
I was promised a delivery date that was not met...in fact, after 3 weeks of them telling me that the truck will be picked up "tomorrow" i decided to switch companies. Now i am trying to get my money back because they broke the contract...they will not return my phone calls...i might have to go see a lawyer about this.
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Response from nwixson:
Unfortunately, this customer would contact our office and the driver at least 10-15 times per day. We, or our drivers update our customer's at least twice daily on the status of the load. When some customer's call continuously, it causes the driver to stop in many cases, pull over, only to tell the customer the same information he gave them an hour prior. Our driver was told by Kim that she was going to hire another company without contacting us. Much time and many phone calls later we informed
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| 6/6/2006 | Service Provider | Neutral
| nukewife (1) |
quick arrival thank you
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| 5/23/2006 | Service Provider | Positive
| atticarj (1) |
delivered on time, in good condition
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Response from nwixson:
Thank you. Bob was great to work with and if you need us again, please don't hesitate to call. Thanks again!
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| 5/22/2006 | Service Provider | Positive
| detective (0) |
Very professional people to deal with. Driver, Jerry Wilson went out of his way to be helpfull in delivery of my automobile and additional component. Would reccomend this service and vender to others.
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Response from nwixson:
Thank you so much for your feedback. If we can be of further service to you, please let us know. It was a pleasure working with you.
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| 5/15/2006 | Service Provider | Negative
| lucasf999 (0) |
DO NOT deal with them my car was a day later than promised and when it got there one of their other cars had leaked oil all over my car instead of saying sorry there driver said it was no big deal and hes not responsible took me 2 days to get oil off and these jackasses never compinsated me as they said they would no communication you have to call a dozen times to get an answer to anything and they wont call you back for nothing, overall a poor excuse for a shipping business
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Response from nwixson:
Lucas,
You and I spoke and emailed eachother on several occasions. I agreed to compensate you for the drivers negligence. At that time, and for the past two weeks we had been having computer problems and we were unable to access Paypal and several other websites. I have just upgraded and corrected our issues on our end. We are a reputable company, and as I stated, I will compensate you for the spillage, as I believe we should. We are a small company and wish to treat our customers as we would
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| 5/6/2006 | Service Provider | Positive
| 1radtoy (0) |
Overall I am pleased with how everything turned out. First time using USHIP. Took a little longer than I expected to get vehicle picked up but shipping was a 1 day turnaround and both Nancy and Gio were great to talk to. I will use them again in the future. Thank You for evrything. I HIGHLY RECOMMNEND THEM
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Response from nwixson:
We had great communication with the shipper. I hope your experience was enough to do business with Uship and Ram Transport in the future. Have a wonderful day! And thank you.
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