| 11/23/2007 | Service Provider | Negative
| twism87 (0) |
NW Delivery communicated poorly - did not email me as requested and called when I was not reachable by phone causing a delay in pickup. They then proceeded to take 5 weeks to deliver - well outside of the promised delivery time. Main contact person did not return repeated phone calls to update me on delivery schedule. No attempt was made to rectify the delay.
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Response from nwdelivery: Normally customers will have an additional phone to contact , this person did not relay an addtional number there was no way to get a hold of the customer, there for it would have held up our truck for addtional coast which could not but incurred...
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| 11/13/2007 | Service Provider | Positive
| janellemonson (1) |
The service was great and the shipment arrived in the same condition I sent it. They were prompt and professional.
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Response from nwdelivery: Thank you.
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| 11/12/2007 | Service Provider | Positive
| 3rdcoastpawn (10 ) |
a++++++++++ great company - went above and beyond to make this happen - highly reccomend
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Response from nwdelivery: Thank you.
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| 11/6/2007 | Service Provider | Neutral
| akahoshisenjo (0) |
Friendly, but forgot about my order. They did work quickly to correct it though. Would deal with again.
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Response from nwdelivery: Sorry for the delay, but thank you for your shipment.
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| 11/4/2007 | Service Provider | Positive
| jbullio (0) |
Received sideboard in good condition, and within alloted time. Great shipping crew.
Thanks,
-Jim
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Response from nwdelivery: Thanks you Jim. Glad we could help. Guy
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| 10/23/2007 | Service Provider | Positive
| elisewendy (0) |
No problems whatsoever and very pleasant to deal with!
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Response from nwdelivery: Thank you for the feedback. Guy
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| 10/22/2007 | Service Provider | Negative
| angelsonwings (0) |
It is 10/22/07 and I have STILL not received my two items. They were picked up and are now in storage at 2 different warehouses...one in Kansas and one on the East coast...PAID IN FULL!!
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Response from nwdelivery: Could not confirm first delivery on 8/28. Second attempt on 10/1 was asked to hold for second shipment that was in route from Frewsburg, NY. Both are now scheduled of the first part of Nov. Sorry for the miss comunication.
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| 10/21/2007 | Service Provider | Positive
| fmeigner (0) |
great, timely service
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Response from nwdelivery: Thank you.
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| 10/20/2007 | Service Provider | Positive
| daffyfore (0) |
Thank you so much for your quick pickup in Miami and delivery to North Carolina.
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Response from nwdelivery: Glad to help.Thanks
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| 10/16/2007 | Service Provider | Positive
| jlodise (0) |
Large arcade game was packaged well and carefully moved across the country. It took longer than expected but given the size and fragile nature of the machine, it was worth the wait. Nice job, would definitely use again.
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Response from nwdelivery: Thanks for the feedback.
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