SUPERTRANSPORT

mysupertransport (6767+ Positive Feedback) TerraPass Certified Provider
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Company Snapshot*
Company: 

SUPERTRANSPORT

Entity type: Broker & Carrier
Business Type: Freight Forwarder/Broker
Carrier Operation: Interstate
CDL#: Upon Request
DOT#: 2309365
Carrier MC#: 788425
Broker MC#: 770151
Insurance: Full coverage insurance is included in your price, at no additional cost to you.
Tracking Options: Direct contact with the auto carrier.
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide
Categories Served: Boats, Motorcycles, Vehicles
Trailer Type: Auto Carrier
Our founding partners have extensive backgrounds in service related industries where the foundation of the business focuses on relationships with customers. In shaping our company, our highest priority is being “customer centric”. It is our mission to go the extra distance in order to make your experience with us a satisfied one, where you felt your money was well spent.

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Member Information
Member Since: 02/27/12
Feedback Score: 67
Positive Feedback: 100%
Star Rating:
5.0/5
based on 72 reviews
Excessive Cancellations: 12
  • uShip Sales Rank: #551 of 448,934 overall
  • #64 in Cars & Light Trucks
  • #95 in Vehicles
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
67
 2 30 67
  Neutral:
5
 0 5 3
  Negative:
0
 0 0 0
  Total Matches:
220
 4 100 220
  Cancellations:
34
 0 18 34
Detailed Feedback
Average Rating (last yr)
Communication
4.4/5
Care of Goods
4.8/5
Punctuality
4.6/5
Services as Described
4.6/5
Feedback Received (72)
Feedback Left (102)
Cancellations (34)
Items: 11 - 20 of 72 Page: << < Prev 1 2 3 4 5 6 7 Next > >>
Rating: Positive
Company: SUPERTRANSPORT
Left by: Daniel S.
On: 2/7/2013
For: 2000 Porsche 911
No Detailed Feedback Available Thank you!
Rating: Neutral
Company: SUPERTRANSPORT
Left by: Pradip C.
On: 2/3/2013
For: 2012 Infiniti FX35
Communication:
Care of Goods:
Punctuality:
Services as Described:
Shipper contracted another company without notifying and car was kidnapped for 2 weeks because he did not want to pay them. I paid everything from the start with VISA. I had to deal myself with the new shipper and lost aprox. $600.00. The provider returned the money (not complete) and took aprox. 1 month to collect the money back. BEWARE.
Response from mysupertransport:
Mr. Pradip, Super Transport has refunded the full amount issued to us by uShip. The storage fees you have accumulated prior to working with us, as well as alternative arrangements you have made with the carrier were outside of our agreement. The carrier who held your vehicle felt your dealings were shady since you were not in the U.S. as you had claimed and the delivery address was a warehouse, instead of "your house" as you had claimed. Car was released once proper info was provided.
Rating: Positive
Company: SUPERTRANSPORT
Left by: Kim M.
On: 1/31/2013
For: 2005 Jeep Liberty
Communication:
Care of Goods:
Punctuality:
Services as Described:
good
Rating: Positive
Company: SUPERTRANSPORT
Left by: Bob S.
On: 1/15/2013
For: 2000 Honda Accord
No Detailed Feedback Available driver went above and beyond on difficult pickup.
Rating: Positive
Company: SUPERTRANSPORT
Left by: Kevin W.
On: 1/13/2013
For: 1991 Toyota Camry
Communication:
Care of Goods:
Punctuality:
Services as Described:
Nice job transporting my vehicle.
Rating: Neutral
Company: SUPERTRANSPORT
Left by: Ginger J.
On: 1/8/2013
For: 1969 Camaro
Communication:
Care of Goods:
Punctuality:
Services as Described:
Communication was not as good as I wanted, but the car was delivered with no damage, in an acceptable amount of time.
Rating: Positive
Company: SUPERTRANSPORT
Left by: Rick S.
On: 1/7/2013
For: 2008 Jeep Wrangler
Communication:
Care of Goods:
Punctuality:
Services as Described:
After a few minor opportunities, nice job, delivered on time by a very nice....no a very very nice driver!
Rating: Positive
Company: SUPERTRANSPORT
Left by: Rick M.
On: 1/7/2013
For: 1972 Porsche 911 Racing Car
Communication:
Care of Goods:
Punctuality:
Services as Described:
Shipment occurred very quickly after booking. Great driver, very helpful.
Rating: Positive
Company: SUPERTRANSPORT
Left by: John L.
On: 1/6/2013
For: 2008 Toyota Tundra 4WD Truck
No Detailed Feedback Available Good transaction. Truck was delivered on time and in good condition. Good communication from the shipper.
Rating: Positive
Company: SUPERTRANSPORT
Left by: James D.
On: 1/4/2013
For: 2011 Ford Fusion
Communication:
Care of Goods:
Punctuality:
Services as Described:
Items: 11 - 20 of 102 Page: << < Prev 1 2 3 4 5 6 7 Next > >>
Rating: Neutral
Left for: Ginger J.
On: 1/10/2013
For: 1969 Camaro
This was a very challenging transaction. The vehicle was not exactly as described. It took a long time to get a hold of the customer. Customer did not answer the phone or respond to the voicemails or emails. We were finally provide an 800 number after over 2 weeks and then the communication was stead and we were able to complete the order.
Rating: Cancellation
Left for: Bob P.
On: 1/4/2013
For: 1996 Ford F-250
The customer no longer needed the item(s) shipped
Rating: Cancellation
Left for: William R.
On: 1/3/2013
For: 1999 Acura TL
I am no longer able to accommodate this shipment William, we regret not being able to hold up our end of the deal. We admit that communication may not have been proper on our part. We have since addressed the issue and will prevent this situation from every happening again. If there is anything we can do for you, please let us know. Thank you, - Beck.
Rating: Cancellation
Left for: David G.
On: 12/21/2012
For: 2010 Audi A4
The customer no longer needed the item(s) shipped After many days of trying to move his vehicle. Mr. Goldsmith found another company to move the vehicle for him.
Rating: Cancellation
Left for: Kimmo I.
On: 12/21/2012
For: 1975 Pontiac Grandville Con...
There was a change to the shipping price or terms that could not be resolved The vehicle would not move for the price bid. Therefore, we had to cancel. The shipper was very cooperative and understanding of the situation.
Rating: Cancellation
Left for: Mark S.
On: 12/20/2012
For: 1993 GMC Typhoon
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Mckinley G.
On: 12/19/2012
For: Cadillac Eldorado Base Con...
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: H g W.
On: 12/19/2012
For: 1999 Chevrolet Blazer
The customer no longer needed the item(s) shipped This customer shipped the vehicle himself. I called him on Monday informing him that we had a carrier for the vehicle and he told me that he was already moving the vehicle.
Rating: Cancellation
Left for: Scott D.
On: 12/14/2012
For: 1983 Chrysler Imperial
Customer could not reach me in a reasonable period of time
Rating: Cancellation
Left for: Chris C.
On: 12/12/2012
For: 1969 chevy truck
Customer could not reach me in a reasonable period of time
Items: 11 - 20 of 34 Page: << < Prev 1 2 3 4 Next > >>
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: William R.
On: 1/3/2013
For: 1999 Acura TL
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I was unable to reach the service provider via email or phone over multiple weeks. I had not heard back from the logistics manager Jay Allen since December 17th. Each phone call attempt led to his voicemail and he stopped responding to my emails. Finally, I managed to connect with another employee today named Beck who told me that Jay was let go and that no one took over for him or was aware that my car had not been shipped. I am canceling this order because of this. I am now forced to figure ou
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: David G.
On: 12/21/2012
For: 2010 Audi A4
No Detailed Feedback Available I no longer needed the item(s) shipped
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: Kimmo I.
On: 12/21/2012
For: 1975 Pontiac Grandville Con...
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: Mark S.
On: 12/20/2012
For: 1993 GMC Typhoon
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time I requested the vehicle be picked up on the 15th of December, I have sent mulitple emails and have not heard from him since December 12th. All he stated is that he would get with me when a shipper is found. I have since sent multiple emails with no response. I cannot call since I am overseas. Very unhappy, the seller of vehicle is unhappy with me now.I need to rebook something ASAP.
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: Mckinley G.
On: 12/19/2012
For: Cadillac Eldorado Base Con...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment i have given service provider my best wait i have got to get another truck. the guy i bought car from may give me aproblem. so please cancel my shipment order.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; thank you so much but i have got to get a truck or shipper. 313407-0601.
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: H g W.
On: 12/19/2012
For: 1999 Chevrolet Blazer
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The service provider accepted the terms of the shipment knowing it had to be moved timely. He failed to move pick up the vehicle when he was suppose to causing me to have to make my own arrangementa to have it picked up or pay 50.00 per day storage.
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: Scott D.
On: 12/14/2012
For: 1983 Chrysler Imperial
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I have tried contacting the carrier by email, text and phone. There have been no responses to email or phone messages and although their phone message states that text messages can be left, the text I sent was rejected. They advertise pick up within seven days, it is now twelve hours short of seven days and I have yet to hear from them. I would not have an issue if they simply could not make the pick up, but let me know. To offer to perform work, tie up funds and then completely ignore a pote
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: Chris C.
On: 12/12/2012
For: 1969 chevy truck
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period AFTER LEAVING TWO PHONE MESSAGES AND AN EMAIL SHIPPER HAS NIT CONTACTED ME. ON 12 09 12 I TRIED TO CALL SHIPPER AND THE CONTACT NUMBERS GIVEN WERE NO LONGER IN SERVICE.
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: Jim B.
On: 12/10/2012
For: 2004 Ford F-250 Super Duty
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I have tried to reach the transport service who was suppose to bring my vehicle to my residence. I have called numerous times and have not recevied any answer or information as to why . The vehicle was suppose to be picked up with 7 days of acceptance of the bid and we are well over that time frame. I am very unhappy with the service provided by U ship and I am requesting not just the 90% back but I am requesting the full amount that I have put into this service.I will not be using U Ship in the
Rating: Cancellation
Company: SUPERTRANSPORT
Left by: Joseph P.
On: 11/30/2012
For: Mercedes-Benz 200-Series 2...
No Detailed Feedback Available I no longer needed the item(s) shipped
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