mhrunlimited (-1)

Company Snapshot *

Company: MHR Unlimited
Business Type: Local/Regional Moving Company
Carrier Operation: Interstate

Payment Methods: Cash, Credit Card, PayPal
Payment Accepted: At delivery

Locations Served: US Regional, US Local

Number of Trucks: 1
Number of Drivers: 2

Insurance: Released Value – $0.60/lb. for no charge

Categories Served: Household Goods, Household Moves

We have recently changed the way we do business. We no longer service nationwide, only locally. We can get something from Point A to Point B – quickly, affordably, and safely. We do it better than anyone. Whether you have a few boxes or an entire house,we have the right people at the right price. We try very hard to please our customers, and would love to hear feedback whether it is good or bad.

Pictures & Videos (2)

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Member Information

Member Since:10/24/2007
Feedback Score:-1
Positive Feedback:0%
Excessive Cancellations:1

History	Total	12 mo.
Positive	0	0
Neutral	3	0
Negative	1	0
Matches	10	1
Cancellations	2	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (6)

Feedback Left (10)

Rating: Negative Left by: marine1 (0) On: 12/26/2007 For: 1 Bedroom Apartment	No Detailed Feedback Available	Moving 30 miles took 3 days! Hundreds of $$ of food destroyed, a glass tabletop valued at $165 never delivered. Never told they were going to piggyback load. Second load delivered first and nothing but excuses for everything else. Even after taking 3 days to deliver they had the audacity to hold goods in truck and not release them until they were paid more money. True scam!!!!!!!! Will be filing formal complaint with CA BBB though not sure if anything about this co. is valid Response from mhrunlimited: This provider proved to be valid. Their truck broke down with belongings in truck, and made arrangements with shipper for later delivery. We as brokers was never informed until everything was said and done.
Rating: Neutral Left by: jseah88 (1) On: 12/23/2007 For: 4 Bedroom House	No Detailed Feedback Available	Shipment has come missing items as well as items that are broken, whilst I do not necessarily leave the blame on mhrunlimmited but rather on the actual provider themselves moving-van-lines.com This has been the worst experience in terms of moves ever and i hold moving-van-lines accountable for this. Response from mhrunlimited: My heart is torn over this. All though the move is over, my job on this isn't and I will stay on top of this to make sure the provider makes some type of reinbursement. Also, I will not use this provider again do to the circumstances.
Rating: Neutral Left by: hbradleykatz (1) On: 12/23/2007 For: 1 Bedroom Apartment	No Detailed Feedback Available	I missed judged the size of the shippment and the driver demanded an increase in the compensation by $150. They did not wrap the furniture pieces. When the truck arrived at the new address the broker and the moving company demanded anothe $235. When the items were paloced in the apt. I was told that I had to put the big items together myself and had to almost plead to get them to put the desk unit together before they left which they could only get the lower part together. I am very unhappy! Response from mhrunlimited: If the missed judgement was by a couple of hundred pounds, the price would have remained. Yet what was suppose to be 3200-3500 lbs increaded to 8000 lbs. This job was suppose to take at most 4-5 hrs and took 12 hours leaving us to pay the workers an increased amount. We ask that you give advanced notice if you need items dis/re assembled so that the providers can bring the proper tools, this did not happen leaving the providers unprepared to accommodate your request.
Rating: Cancellation Left by: rwilli (0) On: 12/10/2007 For: 1 Bedroom Apartment	No Detailed Feedback Available	A scheduling conflict arose that could not be resolved
Rating: Neutral Left by: WLROOK (1) On: 12/8/2007 For: 3 Bedroom House	No Detailed Feedback Available	The main problem was pick up and delivery. For some reason they could not be on time not even close. Pick up start about 9 hours after it was suppose to leaving me to drive 214 miles at 10:00 at night and delivery was suppose to be at 1:00 PM the next day they did not show up to 3:30 that afternoon. other than that evrything was fine. Response from mhrunlimited: This move was scheduled on an emergency basis. We tried to accommodate the times the customer wanted to the best of our abilities. Sorry for any inconvience we may have caused, but all else went very well. (Smile)
Rating: Cancellation Left by: kristychallis (0) On: 11/5/2007 For: 85" TV Only	No Detailed Feedback Available	I no longer needed the item(s) shipped Response from mhrunlimited: Thank You for choosing us. We look forward to hearing from you again.

Rating: Positive Left for: duanette (1) On: 2/24/2009 For: Local Castle Rock 2 Bedroom Ho	Really Nice Shippers, would move them again anytime.
Rating: Positive Left for: genagb (1) On: 1/9/2008 For: 2 Bedroom House	Gena was a great person to work for. We wish you all the best. Thanks for your business. (Smile)
Rating: Positive Left for: jseah88 (1) On: 12/24/2007 For: 4 Bedroom House	Due to everything Jerome has gone through, he remains positive. I will stay on top of this for you, and thanks again.
Rating: Positive Left for: hbradleykatz (1) On: 12/19/2007 For: 1 Bedroom Apartment	Very Nice. Have a good Holiday.
Rating: Cancellation Left for: rwilli (0) On: 12/10/2007 For: 1 Bedroom Apartment	A scheduling conflict arose that could not be resolved After speaking with customer, we found that our availability did not match with the customers need. The customer decided to try something other.
Rating: Positive Left for: WLROOK (1) On: 12/7/2007 For: 3 Bedroom House	Very pleasant couple. Wish all the best.
Rating: Positive Left for: lakclark (1) On: 11/24/2007 For: 1 Bedroom Apartment	Lakeisha was very pleasant to work for, and her family was very nice as well. Thank you for your business, and all the best.
Rating: Neutral Left for: marine1 (0) On: 11/21/2007 For: 1 Bedroom Apartment
Rating: Positive Left for: wallstreet1 (1) On: 11/19/2007 For: 5+ Bedroom House	Steve was very pleasant to work with, and we wish him and his wife the best.
Rating: Cancellation Left for: kristychallis (0) On: 11/5/2007 For: 85" TV Only	The customer no longer needed the item(s) shipped The customer decided that they no longer needed the item shipped

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Time:	11/7/2009 10:47:26 PM
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