ROMAN SZULC

Company Bio

Highly personable Customer Service / Route Sales Driver with over six years of experience in route sales delivery and management, claims and sales processing, and call-center operations within the distribution/delivery, travel, retail, and credit industries. Current Class “C” license & IDOT card. . Talent for identifying customer needs & presenting appropriate company product and service offerings. • Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. • Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings. • Expertise in resolving escalated customer service issues. • Secured numerous company achievement awards for delivery of exceptional customer service. • Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint* , Microsoft Access