| 8/21/2008 | Service Provider | Positive
| hacca75 (29 ) |
a few small problem during pick up, but very easy to work with and was customers fault not his
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Response from mbe4988:
Thanks for your feedback. If there is anything else that we can help you with, please let us know. Thanks, Hiram
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| 4/6/2008 | Service Provider | Negative
| wcleary00 (-1) |
The handlers must have put the crates under a herd of elephants. Three were broken and missing things that had been packed in them, while ten came through without a scratch. Despite all the bubble wrap and peanuts... two must have been used to play football, as approximately 50% of the curios were smashed and broken beyond compare. The handlers must really work in a zoo. This is an experience with UPS that I would never , ever do again........
Sincerely,
Bill Cleary
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Response from mbe4988:
This is the first time that I am hearing that there was damage to your shipment via your feedback. You did not call us there was any damage. The contents of these plastic containers were clothes, junk and supplies, according to your listing. I apologize for the inconvenience. I can understand if you are not satisfied and there was damage to your shipment. Please contact me so that we can submit a damage claim to UPS on your behalf. Sincerely, Hiram Andrades
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| 1/28/2008 | Service Provider | Positive
| maryspies (1) |
Hiram was extremely helpful throughout the entire process. Great communication. He made everything very simple. I would definitely use him again!
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Response from mbe4988:
Thanks for your feedback! I really appreciate it.
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| 12/19/2007 | Service Provider | Positive
| lollyp248 (1) |
I was very pleased with my delivery service provided and the communication I received. There was one issue with a box arriving late but everything was taken care of in a timely matter and I received my box in no time at all. I would use this service again.
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Response from mbe4988:
I apologize for the late delivery of the one box. I am happy that you were pleased with our overall service. Thanks for your feedback!
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| 11/4/2007 | Service Provider | Positive
| slabash (1) |
Hiram,
Did a great job! Was patient with some delays I had coordinating pick-up, was in constant contact, and easy to work with. Strongly recommend working with Hiram. Thanks!
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Response from mbe4988:
Thanks Steve! I appreciate the kind words and the fact you were happy with the service. Thanks again, Hiram
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| 11/3/2007 | Service Provider | Positive
| theolai (1) |
Customer service was great and only a couple boxes of dishes were damaged. The member did a good job of keeping in contact because of some slight delays.
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| Read Story
Response from mbe4988:
Thanks for your comments Theo! It was great doing business with you. Please let me know if you will ever need us again. Thanks, Hiram
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| 10/31/2007 | Service Provider | Positive
| susand24224 (1) |
Excellent experience. Provider able to work with my indefinite schedule, fairly easy to reach, I would not hesitate to use this provider again.
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Response from mbe4988:
Thank you Susan. I appreciate your business and I am glad we were able to assist you with your shipping needs. Thank you! Hiram
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| 10/22/2007 | Service Provider | Negative
| skhatri (-1) |
The person called me once in the starting asking the card details and all things related to money. After that he dint bother a bit to call/talk and let me know the status of the case. It took about 3-4 weeks to get me the suitcase, and I was totally lost and wondering, where the hell my suitcase is. Tried to call the same person, but could not reach to the person.
The day I finally talked to him,he said the suitcase is delivered just today. Finally I have received it.
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Response from mbe4988:
This is not correct. The person that had your suitcase was not available for the pick-ups and was only available on the weekend. You moved from the address you provided and expected me to deliver to the new address without knowing that you had moved. You were provided with a tracking number to track your suitcase during this entire time. I regret that this is what appears to be a negative experience for you but I tried to accomodate you as much as I could. Thank you for your business!
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| 10/22/2007 | Service Provider | Cancellation
| lizjelinek (0) |
There was a change to the shipping price or terms that could not be resolved.
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Response from mbe4988:
The item was to be in a box and the customer had a hard time with that after she agreed to it.
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| 10/10/2007 | Service Provider | Neutral
| Henrydahljr (3) |
Shipment delayed as Yellow Freight refused items as packaged as instructed by provider. Provider is hiring someone locally to pack the items to Yellow Freight requiremtmens. Henry Dahl
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