malcomjohnson (3)

Company Snapshot *

Company: malcomjohnson
Business Type: Van Line Operator/Agent
Carrier Operation: Interstate, Intrastate Only (Hazardous Material)

CDL Number: J260465778990

Insurance: Released Value – $0.60/lb. for no charge
ACCIDENT OR TOTAL LOSS INSURANCE IS STANDARD WITH NO ADDITIONAL CHARGE UP TO $50,000 WE ARE NOT PERFECT BUT WE ARE VERY CAREFUL IT IS RARE WE DAMAGE ANYTHING BUT DAMAGE INSURANCE IS AVAILABLE $45

Categories Served: Household Goods, Household Moves, Vehicles, Special Care, Motorcycles

Number of Trucks: 6
Number of Drivers: 4

Payment Methods: Cash, Credit Card, Check, PayPal, Money Order
Payment Accepted: Before pickup, At pickup, At delivery, Other
Additional Payment Terms: 40% DEPOSIT DUE AT PICK UP CREDIT CARDS MUST PAY THREE DAYS PRIOR TO PICK UP.CHECKS/ORDERS ACCEPTED FOR DEPOSITS ONLY. POSTAL ORDERS ONLY. BALANCE DUE AT DELIVERY CASH ONLY. COMPLETE CREDIT CARD ORDERS AVAILABLE BEFORE PICKUP ONLY.

Locations Served: US National, Canada, International

View Terms & Conditions

LICENSED AND FULLY INSURED TRUCKING/MOVING COMPANY. WE ARE THE DAMAGE FREE CAREFUL MOVERS. WE ARE EXCELLENT IN RELOCATION OF YOUR FAMILYS GOODS. WITH US YOU NEVER WORRY ABOUT DAMAGED FURNITURE MISSINGS GOODS PRICES RASING AT LAST MINUTE. OUR PRICES ARE LOW HONEST WE DO NOT JACK UP PRICES AND THEN LOWER THEM AS OTHER COMPETITERS COMPETE. WE TREAT YOUR FURNITURE LIKE ITS OURS YOUR LOAD ON OUR STRIGHT TRUCKS OR TRACTORS YOUR CARS ON OUR DOLLIES IS A LOAD OFF YOUR MIND. WE CARE AND UNDERSTAND WE ARE NEW TO USHIP WHICH IS WHY WE DONT HAVE ANY FEEDBACK YET BUT WE HAVE PLENTY OF LOCAL AND LONG DISTANCE CUSTOMER REFERENCES AVAILABLE FOR YOU THANKS WE LOOK FOWARD TO GAINING YOUR BUSINESS.

Pictures & Videos (3)

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Member Information

Member Since:10/12/2009
Feedback Score:3
Positive Feedback:100%

uShip Sales Rank: #144 of 165,763 overall
#2 in 3 BR Apt or 2 BR house
#3 in 5+ BR house
#9 in 3 BR house
See all rankings

History	Total	1 mo.	6 mo.	12 mo.
Positive	3	3	3	3
Neutral	0	0	0	0
Negative	0	0	0	0
Matches	16	16	16	16
Cancellations	2	2	2	2

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (5)

Feedback Left (6)

Rating:

Positive

Left by: cbeckham3261 (1)

On: 11/18/2009

For: 1 10x10 storage unit

Communication:
Care Of Goods:
Punctuality:
Services As Described:

BEST MOVING COMPANY EVER!!!!!!!!!! I wish I could leave stars or something. I was 2nd guessing my decision at first because they didnt have reviews on USHIP but I'm so glad I used them. EVERYTHING arrived in PERFECT condition INCLUDING my dishes (this is a FIRST) in 9 moves that our stuff hasnt been broken. THANK YOU SO MUCH. They kept in contact with me the whole time and Kenny is just the best!! I would use them 1,000 times again. GREAT GREAT FANTASTIC job guys!! THANK YOU AGAIN.
Response from malcomjohnson:
Thanks Christie and John it was our pleasure to work with you

Rating:

Positive

Left by: shadierae13 (1)

On: 11/17/2009

For: 2 furniture items for transpor

No Detailed Feedback Available

Had a good experience using this company. Very friendly and professional, even though we had a change in pick up date. I was kept informed.Items were delivered in the same condition they left in.
Response from malcomjohnson:
thakns

Rating:

Positive

Left by: flyers340 (1)

On: 11/16/2009

For: 2 Bedroom House

Communication:
Care Of Goods:
Punctuality:

movers were professional and courteous. would use company again.
Response from malcomjohnson:
thanks Jim had a great time

Rating: Cancellation

Left by: rkutner (0)

On: 11/16/2009

For: 3 Bedroom Move

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment Service provider arrived with a truck partially filled and stated that he did not have enough room for all my items. He said he couldn't get another larger truck until December due to already being booked up. I need to cancel this shipment and relist it. Please refund my deposit. Thank you.
Response from malcomjohnson:
shipper stated on the phone what he had to move, he said it will all fit into a 17 foot box truck i agreed when we arrived with a truck and trailer with about 28 feet of space left to fill i walked in and there were there floors of furniture a three car garage full of boxes estimate 600 boxes shipper said about 100. I asked his wife why he did not give me an accurate list she said he moved out three months ago and had no idea what was in the house. his move needs a 53' semi not any box truck

Rating: Cancellation

Left by: infinity1234 (2)

On: 11/6/2009

For: Shower with jacuzzi Bathtub

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment The service provider will not be able to pick up the item before the 14th of November and I need this product shipped sooner. Thank you.
Response from malcomjohnson:
Thanks shipper for choosing us. We offered to pick up her move on the 12th but she wanted her move done tomorrow. It was a simple move but I could not send a truck from here to South Carolina all the way to Connecticut for $260 without another load with it good luck shipper.

Rating: Positive Left for: ssyrrt (1) On: 11/20/2009 For: 3 Bedroom Apartment
Rating: Positive Left for: cbeckham3261 (1) On: 11/18/2009 For: 1 10x10 storage unit
Rating: Positive Left for: shadierae13 (1) On: 11/18/2009 For: 2 furniture items for transpor	Customer was very nice to work with, she had her furniture in the garage waiting for us so we didint have hardly any moving to do thanks for your business Shea
Rating: Positive Left for: flyers340 (1) On: 11/18/2009 For: 2 Bedroom House	Customer understood we had to change the date back 1 day for pickup customer was very satisfied and tip the team $50 a piece great working with you Jim enjoy your new home
Rating: Cancellation Left for: rkutner (0) On: 11/16/2009 For: 3 Bedroom Move	I am no longer able to accommodate this customer’s shipment when i spoke the shipper he told me he had 100 boxes. Apon arriving to the location there was over 400 boxes plus furniture. My truck is a 36 ft truck that was empty at the time. with all the items and furniture Mr. Kutner had it would take atleast 2 trucks. Response from rkutner: This reply is inaccurate. The truck was not empty and we did not have 400 boxes. I'm sorry we couldn't do business. The communication was good though.
Rating: Cancellation Left for: infinity1234 (2) On: 11/6/2009 For: Shower with jacuzzi Bathtub	The customer misrepresented their shipment and I cannot service it This shipper told me her move was flexible, after speaking with her on the phone she needed her shipment moved the same day she placed the listing. She insisted I send her a truck asap because she needed her move at her destination in a week I told her I could complete her move within 10 days from today. We could not agree on the dates thus shipment cancelled good luck shipper

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