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luxury01 (9)

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Company Snapshot *

Company: luxury01
Business Type: Trucking Company
Carrier Operation: Interstate

DOT Number: 1748795
MC Number: 640239

Insurance: we got $200.000 insurance coverage

View Terms & Conditions

Number of Trucks: 4
Number of Drivers: 4

Payment Methods: Money Order
Payment Accepted: At delivery

Categories Served: Vehicles, Boats, Commercial Freight, Motorcycles

LUXURY LINES INC is a family-owned and operated business in PORTLAND OREGON since 2003. We offer competitive rates, friendly customer service, and an outstanding record of auto shipping satisfaction among our satisfied customers. If you choose to be an auto shipper we will ship your car wherever you’re moving, and we’ll make sure it follows – safety, securely, and cost effectively. Car transport is a task of diligence and speed, but most of all, carefulness. We have 4 latest model Car Stingers, and serve Northwest. Based out of OREGON STATE, we also serve Washington, Oregon, California,COLORADO NEBRASKA,TEXAS and Arizona and back. We have insurance up to $200000.00 for no extra charge. Also, we have gated secured yard at PORTLAND OREGON. All our drivers have more than 5 years CDL experience in car hauling business. Every vehicle will have a detailed inspection at pick up and drop off. We will treat your vehicles as if they were ours. let us transport your car. Thanks luxury lines inc.

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Member Information

Member Since:11/8/2008
Feedback Score:9
Positive Feedback:71%
Excessive Cancellations:2

History	Total	6 mo.	12 mo.
Positive	15	2	15
Neutral	1	0	1
Negative	6	3	6
Matches	48	6	47
Cancellations	10	1	10

Detailed Feedback	Avg. Rating (last yr.)
Communication	3.6/5
Care of Goods	4.3/5
Punctuality	3.3/5
Services as Described	3.6/5
Average	3.7/5

Feedback Received (32)

Feedback Left (35)

Rating:

Negative

Left by: jpmorbid (0)

On: 7/28/2009

For: 69 Chevy 3/4Ton pickup

No Detailed Feedback Available

Huge scratch on my hood was not visible when driver dropped off filthy truck late at night in dark parking lot. Attempts to reach anyone failed. DO NOT USE THIS COMPANY!

Rating:

Negative

Left by: silversonata (0)

On: 7/18/2009

For: 1999 Hyundai Sonata

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Ship car from Wa to Ca. One day late to pick-up. Suppose to deliver in 3 days but finally delivered it 6 days late, had my car for a total of nine days when suppose to have it for 3 days. Would not return phone calls in a timely manner sometimes taking 2 days to return phone calls. My compensation was only $100 for 3 times longer than agreed to. They had no accountability but only excusses blaming it on sub-contractors. No damage to car but it was filthy.

Rating:

Negative

Left by: dschantz (3)

On: 6/23/2009

For: 2003 BMW 3-Series

Communication:
Care Of Goods:
Punctuality:
Services As Described:

I would never use this provider again. 1. Hard to communicate with. Rarely answers e-mails or cellphone. This is very difficult when I was trying to coordinate drop-off times. 2. Driver overcharged my daughter $ 100 and left her in tears. Owner promised to refund the money to me but never has.

Rating: Cancellation

Left by: ronl (0)

On: 6/22/2009

For: 1982 Toyota Pickup

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period THERE WAS NO CONTACT MADE AFTER SEVERAL ATTEMPTS TO LEAVE MESSAGES THROUGH PHONE CALLS AND EMAIL BEING SENT AS WELL....

Rating:

Positive

Left by: Powercat (1)

On: 5/28/2009

For: 1996 Chevrolet Cavalier

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Very good service, affordable, prompt, accomodating.

Rating:

Positive

Left by: riyaaz (3)

On: 5/28/2009

For: 2009 Dodge Challenger

No Detailed Feedback Available

Great shipping company- would use again definately

Rating: Cancellation

Left by: hiendworld (8)

On: 5/24/2009

For: 2004 Dodge Intrepid

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment said he tried to get the car but car holder says they car i sready for pick up and no attempt was made,

Rating:

Negative

Left by: abdayem64 (0)

On: 5/13/2009

For: 2002 Chevrolet Avalanche

No Detailed Feedback Available

Rating:

Negative

Left by: kayuno (-1)

On: 5/8/2009

For: 2006 Nissan Frontier

Communication:
Care Of Goods:
Punctuality:
Services As Described:

The delivery was late about 3 weeks and He never geve me back the title of my car, now I have to get a repossition and He never answer my calls, this company IS NOT DEPENDABLE AT ALL, USHIP´S USERS BE CAREFULL.

Rating: Cancellation

Left by: gresh125 (0)

On: 5/5/2009

For: 2001 Jeep Cherokee

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating: Cancellation Left for: ronl (0) On: 6/22/2009 For: 1982 Toyota Pickup	Customer could not reach me in a reasonable period of time
Rating: Positive Left for: Powercat (1) On: 5/28/2009 For: 1996 Chevrolet Cavalier	very good customer thanks
Rating: Cancellation Left for: hiendworld (8) On: 5/24/2009 For: 2004 Dodge Intrepid	I am unable to reach this customer after a reasonable time period we try to call customer for 3 days no answers. Our truck came to pick up this car from auction and auction say this car not payd and they cant give us this car. we try to call customer again no answers.
Rating: Negative Left for: abdayem64 (0) On: 5/13/2009 For: 2002 Chevrolet Avalanche	DO NOT USED THIS SHIPPER TOTAL SCAM.... BOOKED 1 CAR CALLED NEXT DAY ASK FOR SECOND CAR DEAL. wE SAD YOU BOOKED ONLY ONE. HE SAD OK WAIT FOR 3 DAYS I WILL GIVE YOU ANOTHER CAR. AFTER 3 DAYS NO ANSWER. WE DELIVERD ONLY ONE CAR BUT 1 WEEK LATE BECOUSE WE WAS WAITING FOR HIS SECOND CAR. DONT DEAL WITH HIM... TOTAL SCAM
Rating: Positive Left for: houseofhotrods (2) On: 5/8/2009 For: 51 ford	very good customer very easy to deal
Rating: Positive Left for: catherinekeeton (1) On: 5/5/2009 For: 2001 Volkswagen New Beetle Read Story	very good customer AAA+++
Rating: Cancellation Left for: gresh125 (0) On: 5/5/2009 For: 2001 Jeep Cherokee	A scheduling conflict arose that could not be resolved our truck broke in texas and we cant pick up this car.
Rating: Positive Left for: dapob1 (2) On: 5/2/2009 For: 2003 Toyota Highlander	very good customer AAA+++
Rating: Cancellation Left for: black951 (0) On: 5/2/2009 For: 1987 Porsche 944	I am no longer able to accommodate this customer’s shipment customer never called. We try to call him no answer.
Rating: Cancellation Left for: justinroadie (0) On: 5/1/2009 For: 2004 Mazda MX-5 Miata	Customer no longer needs their item(s) shipped

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