| 4/14/2008 | Service Provider | Positive
| shay2shy (1) |
excellent service
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Response from kendan:
It was a pleasure to work with you and your family. Thanks for the dinner.
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| 4/12/2008 | Service Provider | Positive
| deadsled (1) |
My bean bag suffered some damage and took a little longer to get than expected but Troy tried to make up for it by refunding part of the cost.
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Response from kendan:
Thankyou for the positive feedback. I'm sorry about that small tear in your bean bag. I look forward to shipping that motorcycle for you.
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| 3/29/2008 | Service Provider | Cancellation
| blackgt76 (10 ) |
I am unable to reach this Service Provider after a reasonable time period.
My motorcycle was supposed to be picked up Friday night or sat morning. At this point i made a few attempts to contact the shipper through email and by phone. Phone number is not in service and my email never got a response. I needed this shipment done asap and this shipper has not been in any contact with me since i accepted the bid.
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| 11/29/2007 | Service Provider | Cancellation
| caitlingh18 (0) |
The Service Provider did not show up at agreed upon agreed date & time.
He picked up my item but never delivered it. I called both numbers and was unable to get through. He called where he picked up the item, and I received that phone number and called to ask when he was coming or where he was. Since I no longer have the number, and e-mails are ignored as are voicemails, I have nothing else to do.
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Response from kendan:
Each time we tried to deliver this bed you had to reschedule. (yIt's not easy driving a truck up and down through the mountains of western Maryland. After 3 attempts of trying to reschedule delivery, we've decided that you can pick it up from a neutral point free of charge. The numbers haven't changed. We won't even charge you the shipping cost. It cost us more than you're delivery cost to deliver it. You can pick it up whenever you're ready. Let's reschedule this so you can have your bed.
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| 10/31/2007 | Service Provider | Neutral
| jimdunk (-1) |
My couch was handled well. The promised delivery time when he left me was no where near accurate. Nice guys but the need to be more honest with their ETA's
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Response from kendan:
I feel that I deserve better feedback than that being that I honestly called you and your daughter that it would take me longer than I had promised you. I promised you that it would be there that Saturday night but made it Sunday morning. It's not like I didn't call you, and you agreed with Sunday Morning. Have you forgotten that I had just driven 500 miles from Miamiand I had 700 miles to go before your detination. WAKE UP. I'm human not a machine. The DOT only allows 10 of drive time.
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| 10/29/2007 | Service Provider | Positive
| rainbow (38 ) |
excellent driver
all ok
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Response from kendan:
Thankyou
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| 10/26/2007 | Service Provider | Positive
| BarristerBaron69 (61 ) |
ok service
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| Read Story
Response from kendan:
Thankyou
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| 10/16/2007 | Service Provider | Cancellation
| ddmask (0) |
There was a change to the shipping price or terms that could not be resolved.
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Response from kendan:
Maybe we can do business next time.
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| 10/16/2007 | Service Provider | Neutral
| sinepgib (-1) |
Would not recommend this shipper. Or the Uship shipping service again. Pick and drop off times were not kept. Both seller and purchaser were not called Bike was eventually dropped off @ 2:30 am in the morning then upon inspection found tool kit bike was shipped with is missing. Did not get any support from Uship customer service.
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| 10/16/2007 | Service Provider | Positive
| tholmes32 (2) |
In spite of a miscommunication, the driver of this company delivered my item to me on time and in tact. I would highly recommend them to anyone who wants a reliable and professional delivery service! Two thumbs up, Kedan Enterprise! :)
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Response from kendan:
Thankyou
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