Holm to Home Transport Services

  • keilani (6464+ Positive Feedback)   is on our way to IL then GA SC NC CT NY MA then home | 4/26/2013 at 9:47 AM CST
  • is home for a little over a week... YAY... spring?? finally?? | 4/6/2013 at 3:02 PM CST
  • is in TN headed to SC then back up north to NY CT MA then home | 4/2/2013 at 8:52 PM CST
Report a Violation
Company Snapshot*
Company: 

Holm to Home Transport Services

Entity type: Carrier
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate
CDL#: Upon Request
Other Authority: We have a 4WD SUV, & take great care to ensure your 4-legged family member/other item(s) arrive safely & securely. Inclement weather may cause delays.
Categories Served: Household Goods, Pets & Livestock, Special Care
Number of Trucks: 1
Number of Drivers: 1
Locations Served: US Local
Tracking Options: We provide frequent updates via cellphone/text. Note: ETA may be impacted by traffic/weather delays.
Trailer Type: Dry Van
We're a small family company specializing in transport/delivery of your four-legged family members. I'm a single parent, & have been involved in rescue, rehab & transport of dogs, cats, small animals, birds/reptiles/amphibians including small wildlife, etc., for 20+ years, including saving one of my own dogs from a house fire. I have an extensive background in biology, animal behavior & psychology. My youngest child, who wants to become a vet, usually accompanies me on trips, & is an invaluable asset to me. Your four-legged family member will be treated as if they were our own. We provide frequent rest/potty breaks, bottled water, current food (supplied at pickup to prevent possible upset stomachs), gentle affection & a safe & secure environment. I prefer not to overcrowd each trip, to provide the personal attention your family member deserves. I'll be available to provide updates of location & ETA, & to answer any questions/concerns you may have. We look forward to meeting you both.

Click to zoom

Member Information
Member Since: 07/23/10
Feedback Score: 64
Positive Feedback: 98%
Star Rating:
4.9/5
based on 68 reviews
  • uShip Sales Rank: #3245 of 448,881 overall
  • #67 in Cats
  • #133 in Pets
  • #159 in Dogs
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 8 40
  Neutral: 0 2 1
  Negative: 0 0 1
  Total Matches:
103
0 13 63
  Cancellations:
8
0 0 3
Detailed Feedback
Average Rating (last yr)
Communication
4.7/5
Care of Goods
4.9/5
Punctuality
4.3/5
Services as Described
4.8/5
Feedback Received (68)
Feedback Left (96)
Cancellations (8)
Items: 1 - 10 of 68 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: Holm to Home Transport Services
Left by: Kathy P.
On: 4/3/2013
For: Australian Shepherd Pup
Communication:
Care of Goods:
Punctuality:
Services as Described:
Overall, a good experience. I was very happy that my pup was delivered safely and well-cared-for during his trip. Not sure I’ll Uship an animal again, due to the total trip time (30+hrs) and not knowing where they were most of the time. Communication was so-so, although at my request Nina did send pix when they stopped, which was awesome. Pickup/drop-off times were off by 2-4 hours, guess that’s normal because stuff can happen to slow things down. Good introduction on how shipping works.
Response from keilani:
This trip was just under 800 miles...I am the only driver, & it is required by law that I stop after 11 hours of driving. Additionally, little puppies require frequent stops... adding to trip times. We delivered well within the bid timeframe, and within a few hours of our original projection. We asked if pictures were desired & sent them the next morning as promised. No less than 37 emails & 5 telephone calls went back & forth during the journey, including updates on eta. This was a sweet puppy.
Rating: Neutral
Company: Holm to Home Transport Services
Left by: Amy P.
On: 4/2/2013
For: Sable - to her new permanen...
No Detailed Feedback Available
Rating: Positive
Company: Holm to Home Transport Services
Left by: Natalie kay J.
On: 3/30/2013
For: ~Shelter to Forever Family ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
It was so nice to have a transport go this well. Thank you Nina for making sure Phoebe arrived safe and sound in her new home.
Response from keilani:
Thank you so much for your kind words and for letting us be a part of bringing Phoebe to her forever home. Everyone was great!!!
Rating: Positive
Company: Holm to Home Transport Services
Left by: Katelyn W.
On: 12/31/2012
For: Urgent! One dog needed ship...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Nina was quick, efficient, and a pleasure to work with! My princess Xuxa (55 lb pitt mix), got to me incredibly fast, happy, healthy, and safe. I was very pleased with the overall experience.
Response from keilani:
Thank you... She was a real sweetheart... and a pleasure to transport
Rating: Positive
Company: Holm to Home Transport Services
Left by: Nandhini N.
On: 12/28/2012
For: sohara& skeeter
Communication:
Care of Goods:
Punctuality:
Services as Described:
Response from keilani:
it was a pleasure to deliver these two sweeties. Thank you
Rating: Positive
Company: Holm to Home Transport Services
Left by: Tara K.
On: 12/14/2012
For: 2 cats for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
great transaction! awesome with my fur babies! Very knowledgable and knew how to make sure they transition well during the journey.
Response from keilani:
These two kitties were a pleasure to transport... you guys were great too... Happy Holidays and I wish you a speedy recovery from Sandy's devastation, and good luck on your move.
Rating: Positive
Company: Holm to Home Transport Services
Left by: How2ship (3)
On: 12/4/2012
For: Lilly, Schnauzer Mix
No Detailed Feedback Available Nina was absolutely ALWAYS available over the phone, which made this transport experience much less stressful. She kept in great contact and took such good care of our dog. Nina is definitely a reliable and responsible person, thank you for all your help!
Response from keilani:
Thank you sooo much for letting us be a part of getting Lilly to her forever home... you guys were great
Rating: Positive
Company: Holm to Home Transport Services
Left by: Ruth G.
On: 11/25/2012
For: Siberian Husky puppy
Communication:
Care of Goods:
Punctuality:
Services as Described:
Nina was great to work with. She kept in touch along the way and took good care of my puppy. I would definately use her again.
Response from keilani:
Thank you... He was such a sweet puppy... I know he will be happy with his two "big brothers" and his new daddy. Thank you for everything.
Rating: Positive
Company: Holm to Home Transport Services
Left by: Ray J.
On: 11/25/2012
For: Washington bird dog
Communication:
Care of Goods:
Punctuality:
Services as Described:
Delivered late into night but took good care of yhr pups.
Response from keilani:
Thank you Ray... It was a pleasure...
Rating: Positive
Company: Holm to Home Transport Services
Left by: Kristina C.
On: 10/22/2012
For: Oz needs to go to the East ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
What a wonderful experience! I can't say enough positive things about this family run business. Two thumbs up!!!!! Thanks so much for all your help and kindness in taking care of my shipment. Dealing with Nina is working with family, she will go out of her way to make sure you have the perfect UShip experience.
Response from keilani:
Thank you Kristina... Thank you sooo much for everything... sometimes I connect strongly with my passengers... sometimes it is the owners.... you were awesome... I love what I do.... and the people I am privileged to be able to meet.
Items: 1 - 10 of 96 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Left for: Natalie kay J.
On: 4/2/2013
For: ~Shelter to Forever Family ...
awesome experience. Thank you to everyone involved
Response from Natalie kay J.:
Thank you!
Rating: Positive
Left for: Nandhini N.
On: 12/27/2012
For: sohara& skeeter
These two were sweet, and I was happy to get them home for the holidays
Rating: Positive
Left for: Sandy W.
On: 12/27/2012
For: 3 puppies for transport wi...
these pups are absolutely adorable... and I am glad to have been able to get them into safe and loving homes
Rating: Positive
Left for: Ruth G.
On: 12/27/2012
For: Siberian Husky puppy
what a sweet pup!!! Ruth was awesome...
Rating: Positive
Left for: Ray J.
On: 12/27/2012
For: Washington bird dog
this ended up being two dogs instead of one... and major weather-related delays, but overall went well.
Rating: Positive
Left for: Nishant K.
On: 12/27/2012
For: 2 cats for transport
These two kitties were a pleasure to transport and everyone involved was wonderful
Rating: Positive
Left for: Katelyn W.
On: 12/27/2012
For: Urgent! One dog needed ship...
What a pleasure
Rating: Positive
Left for: Tara K.
On: 12/19/2012
For: 2 cats for transport
these two kitties were sooo sweet... thank you tara...good luck on your move, and happy holidays to you and your mom as she recovers from sandy's devastation
Rating: Positive
Left for: Amy P.
On: 12/18/2012
For: Sable - to her new permanen...
what a sweet girl
Rating: Positive
Left for: How2ship (3)
On: 12/4/2012
For: Lilly, Schnauzer Mix
Thank you for your kind words... Lilly was truly a pleasure to transport... and you were really amazing as well... Thank you for letting me be a part of bringing lilly to her forever home.
Items: 1 - 8 of 8  
Rating: Cancellation
Company: Holm to Home Transport Services
Left by: Robert G.
On: 8/20/2012
For: Bloodhound Puppy
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The Service Provider did not show up at agreed upon agreed date and time Detailed cancellation comment: This service provider (Nina) was a nightmare.She had a pick-up date on Fri.Aug.17th.She never showed up and DID NOT communicate with us or the breeder. We had to call her and find out what was going on.She blamed traffic and weather and said she would pick up our puppy on Sat.at noon.Again she did not show up and did not communicate with either of us. Again we had to call her to see what was
Response from keilani:
We tried 2contact breeder many(23) times to coordinate pickup time..&left repeated voicemail msgs...the original pickup was for 8/18, not 17... we were delayed due to thunderstorms/traffic, but called/left msgs.. during this trip, we learned of the death of one of our own dogs..we called/spoke to breeder & customer. We showed up @ breeders house sat nite, shortly after speaking w/her. No one answered the door/phone.We waited 3hrs, left, returned the next day &were told not 2take the pup. We left
Rating: Cancellation
Company: Holm to Home Transport Services
Left by: Jennifer E.
On: 8/16/2012
For: Requesting IMMEDIATE transp...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: Holm to Home Transport Services
Left by: Nicole C.
On: 6/18/2012
For: Spudly
No Detailed Feedback Available I no longer needed the item(s) shipped
Rating: Cancellation
Company: Holm to Home Transport Services
Left by: Raspberry R.
On: 6/14/2012
For: Lucky the Pug
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Response from keilani:
There were three available weekends within the accepted bid timeframe... the delivery was originally scheduled for the first of the three weekends... I telephoned to advise I was unable to make the delivery on that weekend because the 12year-old daughter of a friend was killed in a tragic accident,& I had to attend funeral services. I advised I could still make the delivery on either of the two other weekends within the accepted bid timeframe...& was told that that was unacceptable...
Rating: Cancellation
Company: Holm to Home Transport Services
Left by: Joann S.
On: 5/19/2012
For: 1micro piglet weighing
No Detailed Feedback Available A scheduling conflict arose that could not be resolved carrier unable to pick up on date requested
Rating: Cancellation
Company: Holm to Home Transport Services
Left by: Susan S.
On: 4/29/2012
For: Loving Male cat, 11 years old
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: Holm to Home Transport Services
Left by: Dave M.
On: 3/28/2012
For: Rabbit
No Detailed Feedback Available I no longer need my item(s) shipped The people I was purchasing the bunny from have decided to make a trip and will be traveling close to my home and will bring the bunny with them so I will not need it shipped. I spoke with Nina on the phone last week about our shipping arrangements and she was wonderful! I will not hesitate to request her in the future should I need shipping, she made me feel very confident that my animal was going to be well taken care of during transport. Dave
Response from keilani:
Thank you dave for your kind words. I am sorry we were not able to do this for you, but I am pleased you were able to work our details to your satisfaction... Good luck.
Rating: Cancellation
Company: Holm to Home Transport Services
Left by: Diane S.
On: 12/27/2011
For: Pup for Poughkeepsie
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved bis indicated pickup and delivery between 12/23 and 12/24, but when I contacted shipper her plan was for 12/28. My buyer was not agreeable and cancelled purchase. No item therefore to be shipped. Must cancel.
Response from keilani:
I had two bids for this shipment... one with later delivery dates...as it was xmas weekend... and there was a misunderstanding within that context. Unfortunately, I had not yet cancelled the first bid. I am glad that the breeder was able to get this pup to its new home.
Request a bid from Holm to Home Transport Services
If you already have a uShip username, click here to request a bid.
*What are you shipping?
* Profile information provided by member. Please verify all credentials.