K & E Hauling

  • kduvick (126126+ Positive Feedback) uShip Tracking: GPS by Veriplace   is at home! | 9/1/2012 at 3:27 PM CST
  • is getting ready to head South!! | 8/30/2012 at 11:23 PM CST
  • is napping with Melody | 8/6/2012 at 2:28 PM CST
Read Feedback
Report a Violation
Company Snapshot*
Company: 

K & E Hauling

Entity type: Carrier
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)
CDL#: Upon Request
Categories Served: Household Goods, Household Moves, Motorcycles, Special Care
View Terms & Conditions
Number of Trucks: 2
Number of Drivers: 2
Insurance: Full Value Protection – no additional charge up to $50,000.00
Tracking Options: uShip Status Updates with Location, Real-time Device Tracking with Veriplace™
Trailer Type: Other
We are a family business, when you book with us, you will deal with only us. Your items will be picked up and delivered by the same person. You will be given the contact information for both of us immediately, and will be given a soft ETA, with a firm ETA within days of booking. We will treat your belongings with the same respect as we would our own. We believe that there is only one rule when providing a customer with service, and that is to treat the customer right, or somebody else will. We pride ourselves on our customer service skills, and will do whatever is doable on our part to make your shipping experience painless and pleasant. We want to do what is needed to earn your business. Please do not hesitate to contact us through the Q&A with any questions or concerns that you may have. Thank you for considering us for your transportation and hauling needs. Katrina & Erick

Click to zoom

 Previous | Next 
Member Information
Member Since: 01/14/12
Feedback Score: 126
Positive Feedback: 98%
Star Rating:
4.9/5
based on 137 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
135
 1 4 57
  Neutral:
0
 0 0 0
  Negative:
2
 0 0 1
  Total Matches:
185
 0 0 67
  Cancellations:
5
 0 0 3
Detailed Feedback
Average Rating (last yr)
Communication
4.9/5
Care of Goods
4.8/5
Punctuality
4.7/5
Services as Described
4.9/5
Feedback Received (137)
Feedback Left (157)
Cancellations (5)
Items: 21 - 30 of 137 Page: << < Prev 1 2 3 4 5 6 7 8 Next > >>
Rating: Positive
Company: K & E Hauling
Left by: Nirshan P.
On: 7/31/2012
For: 2005 Kawasaki
No Detailed Feedback Available Excellent shipping team--reliable, friendly, and very flexible to your schedule. They delivered my motorcycle on short notice and promptly. Highly recommend!
Response from kduvick:
Nirshan: Thank you for the great feedback! You were wonderful to work for, always easy to get in touch with, which made coordinating the pick up and delivery smooth and flawless. Thank you again for allowing us to help transport your new bike.
Rating: Positive
Company: K & E Hauling
Left by: Susan P.
On: 7/30/2012
For: 1 Bedroom Apartment (mostly...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great movers - they moved my college aged daughter's furniture, boxes and clothing. They took good care of her things and even brought garment boxes for her to use, which we really appreciated! I would definitely use them again.
Response from kduvick:
Susan: Thank you for the positive feedback. I am sorry that we were an hour and a 1/2 late for pick up. We do ask for a two hour window, because of traffic, which was the case here. Thank you for letting us help move your daughter. You were a great family to work for.
Rating: Positive
Company: K & E Hauling
Left by: Jamie J.
On: 7/29/2012
For: 1 Packaging help required
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very friendly folks, and timely shipment.
Response from kduvick:
Jamie: Thank you for the great feedback. You were a wonderful person to work with! Always east to get in touch with, and making coordinating pick up and delivery flawless. Thank you for letting us help with this.
Rating: Positive
Company: K & E Hauling
Left by: Robin S.
On: 7/28/2012
For: Laundry Dryer
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very friendly and good with follow-up.
Response from kduvick:
Robin: Thank you for the wonderful feedback! You were wonderful to work for, everything with this transaction was perfect! Thank you!
Rating: Positive
Company: K & E Hauling
Left by: Victor L.
On: 7/28/2012
For: 1978 BMW R 100 RS
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent service, good communication, timely delivery.
Response from kduvick:
Victor: Thank you for the positive feedback. You were a great person to work for. Thank you for letting us help you with this transport.
Rating: Positive
Company: K & E Hauling
Left by: dollarguys (5050+ Positive Feedback) uShip Tracking: Status Updates with Location
On: 7/27/2012
For: 1965 Vespa ape
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thanks for the great work Picked up and delivered well within time frame given thanks hope to work with you guys agian
Response from kduvick:
Thank you for letting us help transport this Vespa for you! You were a great company to work for. Getting in touch with you to coordinate pick up and delivery was always flawless! Thank you for giving us a smooth and pleasant transaction.
Rating: Positive
Company: K & E Hauling
Left by: Michelle F.
On: 7/25/2012
For: 3 Items for transport
No Detailed Feedback Available Katrina and Erick were so professional, delivered on time and kept in communication about pick up and drop off. They carefully blanket wrapped my antique table and lamp. They were courteous and prompt. I would definitely use them again to ship things from northern california to southern california. Thank you.
Response from kduvick:
Michelle: Thank you for the wonderful feedback! You made this whole transaction a pleasant one. You were a wonderful person to work for, and we really appreciate how easy it was to always be able to get in touch with you to coordinate pick up and delivery. Thank you again.
Rating: Positive
Company: K & E Hauling
Left by: Ali D.
On: 7/21/2012
For: Upright Yamaha Piano Move B...
No Detailed Feedback Available I arranged this move from far away and I can say that everything went very very smoothly. The price was very reasonable and the movers were very responsive and careful. I would definitely use this provider again.
Response from kduvick:
Ali: Thank you for the great feedback! You were wonderful to work with on this move. You made this a s easy as possible for us to be able to get completed, and you were always pleasant and easy to communicate with. Thank you for being such a wonderful person to work for.
Rating: Positive
Company: K & E Hauling
Left by: Sara W.
On: 7/19/2012
For: French Buffet
Communication:
Care of Goods:
Punctuality:
Services as Described:
Wonderful company to work for. On time for the pick up and delivery. AAAt
Response from kduvick:
Sara: Thank you for the great feedback! You were a great person to work for, always quick and easy to get in touch with, making scheduling pick up and delivery flawless. Thank you for being great!
Rating: Positive
Company: K & E Hauling
Left by: Jacob J.
On: 7/17/2012
For: 2001 Triumph Bonneville
Communication:
Care of Goods:
Punctuality:
Services as Described:
delivered on time
Response from kduvick:
Jacob: Thank you for the positive feedback, and thank you for allowing us to get your bike to you. You were a wonderful person to work for.
Items: 21 - 30 of 157 Page: << < Prev 1 2 3 4 5 6 7 8 Next > >>
Rating: Positive
Left for: Daniel D.
On: 7/10/2012
For: 1 Packaging help required
Dan: Thank you for allowing us to help with this! You and Amanda were perfect to work for, and we really appreciate you both accommodating our schedule. You both made this whole transaction smooth and pleasant! Thank you again!
Rating: Positive
Left for: William P.
On: 7/10/2012
For: Leather sofa
William: Thank you for being such a wonderful person to work for! You were accommodating to our schedule changes, always easy to get in touch with regarding the shipment, and you made the whole transaction pleasant! Thank you!
Rating: Positive
Left for: Mark H.
On: 7/9/2012
For: 2001 Yamaha
Mark: Thank you for letting us help transport your bike! You were a wonderful person to work for. Thank you for a smooth transaction.
Rating: Positive
Left for: Allison B.
On: 6/30/2012
For: 1 dining table, 8 chairs
Allison: Thank you.
Rating: Positive
Left for: Paul S.
On: 6/30/2012
For: 1 bedroom apartment
Paul: Thank you.
Rating: Positive
Left for: Jonathan M.
On: 6/27/2012
For: Restoration Hardware Queen Bed
Jonathan: Thank you for allowing us to help.
Rating: Positive
Left for: Barbara C.
On: 6/27/2012
For: Power Wheelchair
Barbara: Both you and your son were wonderful to work for! Thank you for allowing us to help with this. You made the whole transaction smooth and pleasant. Thank you!
Rating: Positive
Left for: Pamella H.
On: 6/27/2012
For: Need a ride home to my girl...
Pamella: Thank you for a smooth and pleasant transaction. You were wonderful to work for. Thank you!
Rating: Positive
Left for: Deb B.
On: 6/27/2012
For: Queen Mattress & Box Spring...
Deb: Thank you for allowing us to help get your son's bed to him. Both you and Brad were wonderful and accommodating to work for. You both made this transaction smooth and pleasant from start to finish. Thank you!
Rating: Positive
Left for: Aris A.
On: 6/25/2012
For: Hammond A-100 Organ…Excella...
Aris: Thank you for allowing us to help transport your Organ, and thank you for the pleasant and smooth transaction. You were a wonderful person to work for.
Items: 1 - 5 of 5  
Rating: Cancellation
Company: K & E Hauling
Left by: Ramesh G.
On: 9/28/2012
For: 14 Items for transport
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time They have not reached out to me to confirm when they are going to pick up my items. I needed a confirmation.
Rating: Cancellation
Company: K & E Hauling
Left by: Miguel M.
On: 9/13/2012
For: Cresent City Auction Pickup
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment We have made several attempts to contact Service Provider
Rating: Cancellation
Company: K & E Hauling
Left by: Theodore S.
On: 7/31/2012
For: Small 1 Bedroom Apt - Easy,...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Didn't Show Up. Didn't Answer Phone Calls. Didn't Offer Apology. Finally got a hold of them - they said they couldn't make it today - they also said they knew the day before they couldn't make it, but didn't let me know, which would have been helpful to me. Highly unprofessional people, and when I tried to work with them and come up with solutions to appease both parties, they became non-responsive, only emailing to say they were busy and couldn't talk on phone. Worst people ever.
Response from kduvick:
After communicating directly, I am not comfortable with this customer I tried working with this person for a move date that worked for both of us. I was verbally assaulted over the telephone, called names, and belittled. I apologized that I was unable to do this on the date he requested, he then called me 9x's in 1/2 an hour leaving rude and condescending VM's. This is a very self centered and entitled human. After speaking directly on the phone, I though email was the best way to communicate wi
Rating: Cancellation
Company: K & E Hauling
Left by: Jonah A.
On: 5/25/2012
For: 1 Bedroom Apartment ASAP - ...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time UNRESPONSIVE SERVICE PROVIDER - LIED, MISLED BUYER AND CANCELED SHIPMENT THE DAY OF SHIPMENT!! After endless calls & emails, service provider finally answered phone night before shipment date and confirmed 8 am pickup. On day of, after dozens of unanswered phone calls & emails, waiting for over 6 hours for pickup, we were informed via USHIP, NOT the provider, that provider "claimed" injury and attempted to cancel the shipment. We REJECT this w/o accident, police & hospital admittance report
Response from kduvick:
There was communication prior to the move date. This accident was unforeseen, otherwise I would have had my husband prevent it. Our doctor is out of town for the holiday weekend, but we have an appointment for him first thing Tuesday. A copy of the doctors report will be submitted then, feel like I am in school again. As anyone can see from our feedback, we do not do the things that we are accused of by this shipper. I am sorry that my husband got hurt, and I am sorry that you are unsympathet
Rating: Cancellation
Company: K & E Hauling
Left by: Julie H.
On: 4/2/2012
For: 5 wood/glass retail jewelry...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from kduvick:
We are only in the Los Angeles area one a week for 2 days at the most. Each time we were in the area, the seller of the items made pick up difficult. This cancellation was not the fault of us or the shipper, and I have asked Uship to please refund you any and all fees. I am sorry this did not work out, and I am sorry that your seller was making this difficult.
* Profile information provided by member. Please verify all credentials.